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www1.intouchlink.com Reviews & Testimonials

4.7 (92)

Reviews: 92


5
73%
4
25%
3
2%
2
0%
1
0%

98% of customers would recommend www1.intouchlink.com

Anon star-alt star-alt star-alt star-alt star-alt

Activities Coordinator, Regency Retirement Residence – Chartwell

"Chick had been using the old computer once a week since the new computer came in, Chick has been in every day, chatting with his grandson, who is stationed at an Airforce base in BC. He figured out how to change the colour background on his profile. This elicited a wicked smile and some laughter from both of us. He chose fuchsia as the colour. The fact that..." Read more

4 years ago

Patricia star-alt star-alt star-alt star-alt star-alt Verified customer

Administrative Assistant, Catherine Place, Canada

"I was hesitant to use this program/app due to instructions being too quick and vague. I work in a very busy place and wanted to be able to access answers quickly on my own time via booklet or online website. I am very computer literate but not very patient and thinking that support would take long to get back to me, I wasn't looking forward..." Read more

2 years ago

Mike McLaverty star-alt star-alt star-alt star-alt star-alt Verified customer

Philadelphia Protestant Home

"InTouchLinks is a user friendly platform that easily allows us to get information out to our community in a timely manner. Anything that we may have an issue with, the customer support team resolves quickly."

2 years ago

Executive Director

Executive Director star-alt star-alt star-alt star-alt star-alt

"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always knowi..." Read more

2 years ago

Google review

Anne Miller star-alt star-alt star-alt star-alt star-alt Verified customer

Executive Director, St. Angela Merici, Saskatoon

"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always know..." Read more

2 years ago

Janna Stawarz

Janna Stawarz star-alt star-alt star-alt star-alt star-alt

""Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!""

2 years ago

Google review

Janna Stawarz star-alt star-alt star-alt star-alt star-alt Verified customer

Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario

"Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!"

2 years ago

Lauren Peterson star-alt star-alt star-alt star-alt star-alt Verified customer

Vibrant Life Director, La Marea Senior Living, Carlsbad, CA

"We recently introduced In Touch Link to our families and they love feeling more involved and connected to their loved ones, especially those who cannot visit in person. And the live ads that we are able to show on the community T.V's have been such a fun tool for our residents to get excited about upcoming events!"

2 years ago

Natalie C. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, Autumnwood Mature Lifestyle Communities

"Staff is always willing to help. Interface is easy to use and provides lots of options. It's easy to use and has multiple uses. Interfaced is simple and it allows us to do many things."

3 years ago

Brayan M. star-alt star-alt star-alt star-alt star-alt

Wellness Supervisor, Tapestry at Village Gate West

"giving family and residents access to the platform."

3 years ago

Fatima U. star-alt star-alt star-alt star-alt star-alt

Receptionist, Scarborough Retirement

"Images are very colourful, texts are big"

3 years ago

Joseph C. star-alt star-alt star-alt star-alt star-alt

Office Lead, Niagara Region

"User interface is easy for those who are not tech savvy. There are many customizeable options. Family portal is also an asset."

3 years ago

Suzanne S. star-alt star-alt star-alt star-alt star-alt

Wellness Manager, Tapestry ArbutusWalk

"Overall has been good with friendly service, needed updates,help when needed. Training available The new platform fulfills current needs"

3 years ago

Terry T. star-alt star-alt star-alt star-alt star-alt

Executive Director (retired), Ivan Franko Homes

"Customer support is very good. Easy to use. Not too difficult to set up and program."

3 years ago

Pamela R. star-alt star-alt star-alt star-alt star-alt

Executive Director , Caressant Care

"Great product , easy to use and user friendly"

3 years ago

Joni C. star-alt star-alt star-alt star-alt star-alt

Activities Director, Mountain View Retirement Village

"I would say my overall experience has been great!. I love how I can get the word out to my residents about daily activities, events, community news, movies, menu and much more. I enjoy creating the different screens and adding You Tube videos or importing my own videos of various functions. The tech department is only a phone call away and always returns you..." Read more

3 years ago

Karen C. star-alt star-alt star-alt star-alt star-alt

Activity Coordinator, The Amberwood Suites

"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"

3 years ago

Tanya P. star-alt star-alt star-alt star-alt star-alt

Director of Operations, St. Elizabeth Village

"The customer service is excellent, they will always lend a hand. We utilize this most to share information via TV for our residents. It is a great way to communicate day to day info and keep people informed and spirits lifted."

3 years ago

Kathleen Czachorowski

Kathleen Czachorowski star-alt star-alt star-alt star-alt star-alt

"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."

3 years ago

Google review

Kathleen Leeds star-alt star-alt star-alt star-alt star-alt Verified customer

Director of Information Technology, Singh Management Company LLC, Michigan

"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."

3 years ago

Carolyn McConnell star-alt star-alt star-alt star-alt star-alt Verified customer

RAI Supervisor, The John M Parrott Center, Napanee, ONtario

"This past week or so the staff have been great with uploading course for me and when I have questions they are getting back."

3 years ago

Shalom Village

Shalom Village star-alt star-alt star-alt star-alt star-alt

"This software has really helped our residents get through this difficult time. Thank you InTouchLink!"

3 years ago

Google review

Vanessa star-alt star-alt star-alt star-alt star-alt Verified customer

Wellness Co-ordinator, Shalom Village Apartments, Hamilton, ON

"The InTouchLink system has really helped our residents get through this difficult time. It is a great way to communicate timely information and to provide interesting programming and entertainment. Elias provided excellent customer service and was skilled in showing me how to make the best use of the software. Thank you InTouchLink!"

3 years ago

Caitlin Wilson

Caitlin Wilson star-alt star-alt star-alt star-alt star-alt

"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help.""

3 years ago

Google review

Caitlin Wilson star-alt star-alt star-alt star-alt star-alt Verified customer

Lifestyle & Program Supervisor , Chartwell Oxford Gardens, Woodstock, ON

"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help."

3 years ago