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Bluebird Self Storage Reviews & Testimonials

4.9 (2,489)

Google Reviews: 2,489


5
95%
4
4%
3
1%
2
0%
1
0%

99% of Google users would recommend Bluebird Self Storage

Bluebird Self Storage logo

About Bluebird Self Storage


At Bluebird, our services and experience go beyond ‘storing your stuff,’ because to us, IT'S NOT JUST YOUR STUFF – IT'S YOUR LIFE.™

  2,489 reviews
  4.9/5 average rating

  Showing 3 star reviews only  

Marielle Provost

Marielle Provost star-alt star-alt star-alt star-alt star-alt

"Seulement tourné dans leur stationnement."

a year ago

Google review

Jordan Desrosiers

Jordan Desrosiers star-alt star-alt star-alt star-alt star-alt

"Updated review: I didn't have a great experience cancelling but ultimately their customer service manager got in touch with me and ultimately resolved the concerns l had."

a year ago

Google review

Kerstin Zies

Kerstin Zies star-alt star-alt star-alt star-alt star-alt

"Great when getting the unit. Said a few times over the great thing about us is we charge for what you use. If you don't use the full month we don't charge for it. However they don't tell you if you pay the full month on the due date, and don't use the whole month, they DO NOT REFUND YOU!!!! What a crock! Was so happy with them, now I just feel taken adva..." Read more

a year ago

Google review

canada guy

canada guy star-alt star-alt star-alt star-alt star-alt

"Only been there 1month so far, it’s storage, seems ok at this time, not liking that the units are not on a fenced yard, but there are cameras. Sometimes the security pad isn’t working but really it comes down to the quality of your lock. Office staff nice."

2 years ago

Google review

GULEN OZDEMIR

GULEN OZDEMIR star-alt star-alt star-alt star-alt star-alt

"Would've been good to have the floors vacuumed every couple of days at least. Too dusty!"

2 years ago

Google review

Chris Chapman

Chris Chapman star-alt star-alt star-alt star-alt star-alt

"In the past I found the service and cleanliness to be very good, but this seems to be slipping a bit of late. Frequently, I have to hunt for scarce trolleys to move stuff and the loading bays aren't as clean as before. Also, one quirk: The garage doors to the loading bays are opaque - you can never really tell if they're occupied without first having to go..." Read more

2 years ago

Google review

kamran sian

kamran sian star-alt star-alt star-alt star-alt star-alt

"Clean and easy parking....not many dolly and every body comes there ...they had to wait for other people to finish. And then take it from them ."

2 years ago

Google review

Alex Woodley

Alex Woodley star-alt star-alt star-alt star-alt star-alt

"Staff are excellent and very helpful. But 3 stars with the sudden notice to vacate parking due to construction. No problem not telling me when signing up and taking my deposits etc"

3 years ago

Google review

Joanne Beaver

Joanne Beaver star-alt star-alt star-alt star-alt star-alt

"It was OK 👍 I was there from mid August till December 30th, however I was told if my stuff wasn't out of my unit by 4pm, I would be charged another month's rent 🤔😠 .. even though December 30th is not the last day of the month. I guess it's a good thing I hired movers. They got me out within an hour, honestly I don't know if I ever needed a storage compan..." Read more

3 years ago

Google review

Gail Banks

Gail Banks star-alt star-alt star-alt star-alt star-alt

"Clean, lots of availability. But moved out due to a massive increase in rental. It went up over 30 a month"

3 years ago

Google review

Zedder shredder Z

Zedder shredder Z star-alt star-alt star-alt star-alt star-alt

"Decent but way over priced"

3 years ago

Google review

Elle Marchant

Elle Marchant star-alt star-alt star-alt star-alt star-alt

"I moved out 16 days before the end of my contract and they refused to credit me. I was told I should have come earlier. This seems extremely unfair, and frankly, I won't be using Bluebird again. Disappointing. Customer service started out pretty good. And the facility was clean and spacious. I would have loved to have left 5 stars. Unfortunately, my experie..." Read more

3 years ago

Google review

Irene Tomchuk

Irene Tomchuk star-alt star-alt star-alt star-alt star-alt

"Moving out"

3 years ago

Google review

Ram B

Ram B star-alt star-alt star-alt star-alt star-alt

"It’s new facility and spacious for moving in and out It’s pricey and also only 3 dollies and 3 bays for moving in and out, sometimes gets very busy and you have to wait longer"

3 years ago

Google review

Stephane Bourgoin

Stephane Bourgoin star-alt star-alt star-alt star-alt star-alt

"First day there, rates are comparable to other storages, but they scam you into there insurance fees, that I clearly told them I don’t need. Also, you are almost obligated to buy there round looks because of shape of there closer, unless you use a baby lock."

4 years ago

Google review

Gabriel P. Santos

Gabriel P. Santos star-alt star-alt star-alt star-alt star-alt

"My initial first impression from the company's main phone number was horrible. But Jack the local manager was very helpful and courteous. Just not a 5 stars because the company doesn't honour the promotions they advertise on their website. Their 3 months free rent (if you pay for another 3 months, offered on their promotions page was not honoured). The pers..." Read more

4 years ago

Google review

Gavin Elliott

Gavin Elliott star-alt star-alt star-alt star-alt star-alt

"It's okay but should be 24/7 access when need"

4 years ago

Google review

Mobeen Khalid

Mobeen Khalid star-alt star-alt star-alt star-alt star-alt

"Place is new! Only 3 loading docks which makes it very difficult for month end. Hours of operation are very good. Office hours are different than storage hours."

5 years ago

Google review

Brandon Schlichting

Brandon Schlichting star-alt star-alt star-alt star-alt star-alt

"There has been a change of management since it was Advantage Self Storage. The prices went up, but everything else remains the same. Use store hours as a guideline, as opposed to a guarantee that someone will be there."

5 years ago

Google review

Judy Jones

Judy Jones star-alt star-alt star-alt star-alt star-alt

"I ended up not needing to use it but very pleasant to deal with the staff"

6 years ago

Google review

Scott McKeen

Scott McKeen star-alt star-alt star-alt star-alt star-alt

"This is now called Bluebird storage. It was a poor transition, they changed names and policies without notifying me, despite them saying they sent a letter. The onsite staff is good but the overall management and communication is poor. This resulted in me being charged a late fee when I previously wouldn't have been. Find somewhere else imo."

6 years ago

Google review

jamie knapp (Shorty)

jamie knapp (Shorty) star-alt star-alt star-alt star-alt star-alt

"Bsd"

6 years ago

Google review

Richard “Brysio” Rozborski

Richard “Brysio” Rozborski star-alt star-alt star-alt star-alt star-alt

"High prices!"

7 years ago

Google review

Goaletsa Nnewe

Goaletsa Nnewe star-alt star-alt star-alt star-alt star-alt

"Very cheap in town"

7 years ago

Google review

James Stewart

James Stewart star-alt star-alt star-alt star-alt star-alt

"Nice staff"

8 years ago

Google review