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Endorsal Valerie Gunda Verified customer
Banner Enterprises, Inc.
Janell West Verified customer
Smith Law Office
"Staff is great! Start up with very simple and fast. Pricing is very reasonable and nice knowing a phone call won't be missed!"
5 years ago
Dan Spurgeon Verified customer
Bruner Corporation
"CMR has been our partner for many years now. However, I recall life before CMR and the service we received was awful in comparison. I love the playback ability. The few comments I've gotten usually end up being the caller and not the agent."
5 years ago
Traci Walton Verified customer
Franklin County Guardianship Service Board
"CMR assisted us in developing a script that has proven to be the most economical means for the GSB to carry out its mission during after hours; CMR provides excellent customer service and efficient handling of calls."
5 years ago
Aaron Crawford Verified customer
FOP Ohio Labor Council
"Call Management Resources provides professional and courteous support for our members and organization, when we cannot be available to answer the switchboard."
5 years ago
Robert Smith Verified customer
Ohio Fitness Garage
"I don't receive a lot of messages, but it is well worth the time to outsource my call center with Call Management Resources."
5 years ago
Carol Pawlina Verified customer
Newington Rapid Recovery Rehab
"I love the service as it accurately documents why the employee is calling out and it is delivered timely to the facility"
5 years ago
Philip Molina
"An excellent resource for companies to have a service that is top notch and takes care of their customers in any situation."
5 years ago
Cyril Cohen Verified customer
Cyril's Foods
"Good service, but please change your company name. It is to generic and too long to hear when your operator say it to us each time they call. Come up with a 1-word name."
5 years ago
Alexandra Potter Verified customer
Victim Assistance Program
"CMR offers an accessible online platform. However, there are often mistakes made by agents and technical difficulties that customer service is unable to explain. Overall, it does the job, but there are areas for improvement."
5 years ago
Lari Perkiss Verified customer
Kroger Co,, Manufacturing
"Some the customer service try to engage the sick person in conversation to create a pleasant experience when the employee just wants to report and get off the phone. However we appreciate the effort just cut to the questions. ."
5 years ago
Todd Folse Verified customer
Forefront Emergency Management
"Most of the calls are executed to perfection but the only complaint is the website is down sometimes."
5 years ago
Jeff Carpenter
"It's a terrific US based call center, but so much more. The high standards for the employees and call standards are unparalleled to any other call center."
6 years ago
"The call attendants are very friendly and customer service oriented when speaking with our clients. We are very satisfied with the entire team performance for our company."
5 years ago