130 verified testimonials
4.8/5 average rating
Jamilia
Christie Schaus
"I worked with Jim at South Charlotte Carpet & Rug Superstore. He is definitely the easiest person I've ever worked with on something like carpet. He did not push me to make a decision and he returned all of my calls promptly. He was a delight. The installers were friendly and efficient and cleaned up when they were done. We were very happy with the selection..." Read more
5 years ago
David DexterCCC
"Jim did an excellent job with our carpet project. 2 rooms, hallway and stairs. Great selection at his store, and he gave us honest, reliable advise. His installation crew did an excellent job. We will use them again."
5 years ago
Bob Pulliam
"Needed a remnant to cover a den and they had a great selection. Jim was super nice and easy to deal with, and the product we got was superb. A friend installed it, and we couldn't be more happy."
5 years ago
Amber Bryant
"Jim Gardner really hooked it up. You will not find a better price on carpet and installation anywhere else! Installers were on time (10 am) and it only took them an hour & a half. Absolutely go here if you need carpet. We will be back to do our other rooms."
5 years ago
Kim Fisher Sain
"Jim Gardner is a very nice, patient and knowledgeable salesperson and he took extra time with my 75 year old mom to make sure she got the color and style she was looking for. Then the install and overall look and feel of the carpet in both bedrooms was outstanding! Would definitely buy again and would highly recommend. Top notch service and quality!"
5 years ago
Lisa Dawson
"Awesome experience. The manager, Jim took so much time with me to help me pick out the perfect area rug to suit my needs. I am looking for some flooring soon. I will definitely be back to this store. Customer service was excellent. It wasn't just about making the sell, it was ensuring I was going to be happy with it."
5 years ago
Sara Riggsby
"We had a terrific experience here. My husband and I first looked at carpet options in February and then purchased and had it installed in July. Jim was incredibly helpful and flexible with the measurement and installation scheduling and the installers completed the work professionally and seamlessly. We highly recommend this location for your flooring needs...." Read more
5 years ago
Jean Heinly
"Stopped here while shopping quickly for my daughter�s new apartment... we had in mind what we were looking for and we were greeted warmly and helped out immediately. Got a great deal on the rug we were looking for and purchased it and were on our way in less than a half hour ... very friendly /helpful staff!"
5 years ago
April Hill
"Wow this place is awesome. The salesman is a jewel he showed me everything in the store explain the finance options. Made me very comfortable wasn't pushy at all like most are. I'm looking forward to doing business with him. I was just checking my options and this is definitely the place to go. If by chance they don't have it he will order it for you. Very i..." Read more
5 years ago
Anastasia Jarrell
"Great place with even greater deals! Jim is amazing and the coffee is hot!"
6 years ago
Sandra Payne
"Jim was great and so helpful. The prices can't be beat! I wouldn't go anywhere else."
6 years ago
Rick Bouman
"Jim Gardner and his crew did a great job putting in new carpet at the Beef ' N Bottle Steakhouse Club Room. It looks great, feels great and really warms the place up. I highly recommend Carpet & Rug Superstore at 5892 South Blvd, Ask for Jim! Rick Bouman"
6 years ago
Katie Lawson
"We recently bought a home and needed to have the carpet and floors replaced before we moved in. Based on other great reviews, we stopped by the store one day and began working with Jim Gardner. He was super knowledgeable and wonderful to work with. With his guidance, we chose from several samples and are so happy with the carpet in our home. We also wanted t..." Read more
6 years ago
Sarah Gibbs
"We love our carpet! Great selection, prices and services! Highly recommended! The Gibbs"
6 years ago
Rod McKinley
"My wife and I had the pleasure of visiting this carpet superstore and found the carpet we wanted. Jim Gardner was outstanding with his knowledge and willingness to assist us. There were no pressure sales pitches, just friendly advice. If you are in need of a carpet/rug at very reasonable prices, visit Jim Gardner at the Carpet & Rug Superstore."
6 years ago
Joel Book
"My wife and I recently moved to Charlotte and stopped in at the Carpet & Rug Superstore to check out their selection of carpet and area rugs. Not only does this store have an incredible offering of choices, but the #1 reason we recommend them is Jim Gardner! Jim is quite simply one of the most experienced and knowledgeable salespersons in this business, he..." Read more
6 years ago
Karen True
"Very happy with the workmanship of Miguel and his coworkers. The installation of my entire second floor carpeting was done extremely well, moving heavy furniture, and cleanup/vacuuming. The old carpet was removed and my home was back to normal at the end of the day. Highly recommend this store, Jim, my sales rep and installers."
6 years ago
jim gardner
"Large selection of HARDWOODS/ AREA RUGS/ CARPET/ VINYL PLANKS"
6 years ago
Rachel Graham
"What a great selection of carpets and such friendly and helpful staff, weren�t pushing me to buy..."
6 years ago
Muriel Steele
"Jim was extremely helpful, but not pushy. They had a large selection at reasonable prices. I love the to right we purchased there."
7 years ago
Sarah VanKirk
"We had a great experience at Carpet & Rug Superstore. The person assisting us was extremely helpful and the large selection of rugs was also affordable. We will be shopping here again!"
7 years ago
Ryan Blalock
"Great customer service. They didn't have what I was looking for (a very specific product), but kindly guided me to the a distributor who would. Thank you!"
8 years ago
Cathy Szydlowski
"We couldn't be happier with the selections, responsiveness, pricing and service provided by Amir! He was amazing to work with and made suggestions that we ended up using for our home. Can't wait to see it installed tomorrow! Cathy-Uptown Charlotte"
8 years ago
Mike Szydlowski
"Amir and his team are fantastic to work with !! Great prices, huge selection, and quick delivery / install. I would recommend him to anyone. Mike - Uptown Charlotte"
8 years ago
"Nice place, not that big but has a good selection for cheap prices"
5 years ago
Endorsal review