Endorsal 
130 verified testimonials
4.8/5 average rating
Melissa Pegram
M C
"After recently moving to Charlotte, I was desperate to find area rugs for our uptown PentHouse apartment. Everywhere I went had a limited selection. Finally, I talked my husband into taking me to the Carpet and Rug Superstore. We found four area rugs that are absolutely gorgeous. Jim, the store manager was very helpful in our selection. The quality of their..." Read more
a year ago
Paula Jones
"The installers did an excellent job. Excellent installation and left the area clean. Very nice and courteous."
a year ago
David McCuiston
"Jim was very helpful in the store, showing us a variety of carpets within our budget. The install team was quick and did a great job as well. Highly recommend."
a year ago
Keri Skinner
"Jim was fantastic to work with. He understood our needs, explained our options and as well as accommodated our schedules. Such an efficient transaction and we love our carpet!"
a year ago
Connor Crumpler
"Jim was extremely helpful finding us the perfect carpet for our home and the installation team couldn�t have been better. The entire experience was quick and easy and the final product looks great."
a year ago
Teresa Randolph
"Great experience from start to finish!"
a year ago
Bill McKinney
"Jim Gardner did an outstanding job helping us with our carpet needs. His follow up and follow through was spot on and I�d highly recommend his service. Jim understood our time constraint and he delivered well above our expectations. The install team was on time, efficient, and very customer friendly. The finished product looks amazing."
2 years ago
EvanBrenda Turtz
"I highly recommend the Carpet and Rug Superstore. The rug and floor selections are extensive throughout the store and the prices are competitive which of course is important� however what sets this store apart from the other rug/floor stores is the unbelievable service. Jim, the store manager was everything and beyond what we expected and could have asked fo..." Read more
2 years ago
Brandon
"Absolute pleasure working with Jim. Very friendly and knowledgeable. The crew that did the install was great as well and very friendly. Came in and went straight to work. Was done in about 2 1/2 hours."
2 years ago
David Scruggs
"Jim's guys are quick and do a good job for me. I've been a customer for many years with my 100 properties."
2 years ago
Laurie Jamieson
"Oh my what a fabulous experience it has been working with Jim on my carpet redo and possible LVP for my other rooms! Jim came out and measured and guided me in what I was looking for in carpet replacement. He brought out the samples when he came to measure. Miguel and his team did the install yesterday. They are a top notch install team. It was a very big jo..." Read more
2 years ago
Camilo Rojas
"Great service at the store and the installation was very well done."
2 years ago
Erin Azaroff
"Jim was AWESOME in helping up pick out carpet for our bedrooms and a runner for our stairs. He had great recommendations and was so helpful. On install day, Miguel and his team arrived. They were AWESOME as well - they moved our furniture with care, were tidy and cleaned up after themselves, and did great work. Could not recommend this company and their all..." Read more
2 years ago
Stephen Young
"I had a great experience getting a new carpet installed in my home. There are plenty of options to provide what you are looking for and Jim has a lot of knowledge on the products. The install took less than a day and the guys did a great job. They were respectful of the furniture they moved, they cleaned up after themselves, and the carpet looks fantastic."
2 years ago
Susan Shimulunas
"Wonderful customer service, excellent quality, professional installers. Highly recommend"
2 years ago
Chauncey Gardener
"The absolute best place for carpeting. Jim the manager was fantastic and the final bill was $50 less than quoted. The installer, Miguel, was top notch as were his assistants. You can't go wrong with this store. Honest, quality place!"
2 years ago
Satish Amin
"Jim & his team did an excellent job in scheduling & installing carpet and hardwood floors. Would recommend them anytime."
2 years ago
Greg Williams
"They have an amazing selection of area rugs, carpets and hardwood flooring. The service was very friendly and helpful. We were shopping for area rugs and Jim was very helpful and answered our questions and explained how to best take care of the rugs. We�ll definitely be back!"
3 years ago
Karl Curry
"Having been effected negatively by supply side issues on the delivery of a bedroom set it was refreshing to deal with a company who sold a product that they actually had in stock and was able to deliver within 2 weeks. Add to it an impressive 2 man team who were efficient on the install and very good on their clean up and you can see why I must say this was..." Read more
3 years ago
Ingrid Rand
"The best experience! Jim came to the house and did the measuring and did a great job following up, then the install crew did the most amazing job, they were very conscientious and very professional, did not damage any of our freshly painted walls and moved all furniture as needed, so hard working! Would highly recommend, plus it was 1/3 of the price of the r..." Read more
3 years ago
Julian Rogers
"We�ve had a couple great experiences at the Carpet and Rug Superstore. Both times we worked with Jim and he is the utmost professional when it comes to your carpeting needs. He was able to come out and measure and have his installers complete the job with precision and in a timely manner. We�re happy to use Carpet and Rug Superstore and will be going back to..." Read more
3 years ago
Jonathan Addair
"Great products, communication, and service! Jim and team were great to work with and I would certainty recommend them."
3 years ago
James Gardner
"Very Professional and our home has never looked better. Thanks Jim"
3 years ago
Lea R
"I had Jim and his team install new carpet. Jim was great...no pressure, no hurry up. Was very courteous and patient. Will definitely use again!"
3 years ago
"I love my new rug from Carpet & Rug Superstore. They have a great selection and high quality. Jim was excellent to work with and very helpful in picking out colors and samples. Highly recommend!"
a year ago