Capterra 
G2 
508 reviews
4.8/5 average rating
Mike A.
Matan R.
". — What do you like best about Chili Piper?Helps us with booking meetings Tom is a great CSM — What do you dislike about Chili Piper?Horrible pricing structure - we cant even re-assign meetings. WTF? — What problems is Chili Piper solving and how is that benefiting you?Getting meetings with the right rep"
a year ago
Asher R.
"It basically doesn't work. — What do you like best about Chili Piper? There are some features that look attractive and may become useful as they continue developing the tool. Support was also as helpful as they could be given a faulty product. — What do you dislike about Chili Piper? Our sales rep showed us a variety of features that w..." Read more
a year ago
Verified User in Computer Software
"Ok product, but horrible to work with. — What do you like best about Chili Piper? The product is nice; it helps you get inbound demo requests booked onto a rep's calendar. This helps with conversion rates and limits the number of people we need to follow up on inbound leads. — What do you dislike about Chili Piper? Every time I have an..." Read more
a year ago
Administrator in Information Technology and Services
"Horrible with Hubspot. — What do you like best about Chili Piper? -Routing is good on paper and they seem to have a lot of ques that can be set up. They promise a lot but fail to deliver. I have not tried it with Salesforce but they claim they are better there because they are very bad with Hubspot. — What do you dislike about Chili Piper?..." Read more
2 years ago
Jamie E
"Cannot get in touch with support, API responses inconsistent. — What do you like best? I'm very unhappy with Chilipiper because their API only works inconsistently and their UI is very confusing — What do you dislike? Chilipiper's API is not well documented & randomly returns HTTP 500 responses. Additionally, when it does return usabl..." Read more
2 years ago
Administrator in Computer Software
"Don't use if you have Hubspot CRM. — What do you like best? Lots of people love Chilipiper, and it definitely tackles an area that is lacking both in CRMs and most scheduling tools, which is real-time lead routing. They have a good understanding of the problem space they are tackling, even if their technical solution can't quite match up. —..." Read more
2 years ago
Ashwin C
"Pretty Poor Sales to Onboarding Transition + Onboarding Process. — What do you like best? So far nothing. I'm currently in the middle of a pretty poor onboarding experience. — What do you dislike? The onboarding process has been poor overall. Was first introduced to an account executive who was the person we were connected to after-sal..." Read more
3 years ago
Kevin S
"Can't even log in. — What do you like best? nothing I couldn't get help even logging in. — What do you dislike? The support is absolutely horrible. Be prepared for them to ask you to log in using g suite or salesforce then when you do there is an error. They have no phone support just a "chat" who doesn't understand the problem. All..." Read more
3 years ago
". — What do you like best about Chili Piper?Routing queues for different groups easy to spin up and create variations. — What do you dislike about Chili Piper?Queues do not follow order, balance, or next up as advertised. Support cannot explain why. Insane price hike a week before renewal when they knew we couldn't rip and replace w..." Read more
10 months ago