Citadel Public Adjusters Reviews & Testimonials

5 (12)

Reviews: 12


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100% of customers would recommend Citadel Public Adjusters

Robert Garza

Robert Garza star-alt star-alt star-alt star-alt star-alt

"Our roof was damaged by a hail storm in 2022. We were getting no where with the insurance adjuster. I called Citadel for help in getting my claim processed fairly. They eased my mind and explained they would handle with the insurance adjuster. In less than 3 days we had a new insurance adjuster assigned due to the lack of progress with the original one. With..." Read more

a year ago

Google review

Frank Garrett

Frank Garrett star-alt star-alt star-alt star-alt star-alt

"Helped me work through problems with a difficult insurance company. They went above and beyond my expectations."

a year ago

Google review

Brad MacLean

Brad MacLean star-alt star-alt star-alt star-alt star-alt

"Terrific experience! Rob provided clear answers to all my inquiries and ensured a seamless process throughout. He's very trustworthy; clearly had my back through the whole process and was always looking out for my best interests; an exemplary public adjuster and just a good dude!"

a year ago

Google review

James Jemilo

James Jemilo star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Friendly through out the process. Very knowledgeable and thorough. I would use them again."

2 years ago

Google review

Kristin Riechers

Kristin Riechers star-alt star-alt star-alt star-alt star-alt

"I have recommend them to multiple friends and family. Friendly and efficient on service and repairs. Great group!"

2 years ago

Google review

Eric Smith

Eric Smith star-alt star-alt star-alt star-alt star-alt

"Rob, has been the best adjuster we have ever got to deal with! He answered all of the questions we had and made sure everything went smooth. I would highly recommend if you need a public adjuster!"

2 years ago

Google review

Corey Grieger

Corey Grieger star-alt star-alt star-alt star-alt star-alt

"Rob is absolutely amazing! My insurance company was trying to get away with not covering my roof for the full replacement value which was allowed for in my policy. I called and fought with them on my own and through my insurance broker, and we were not able to get anywhere. I reached out to Citadel, Rob took over and handled the claim from top to bottom. The..." Read more

2 years ago

Google review

Neko Henderson

Neko Henderson star-alt star-alt star-alt star-alt star-alt

"My insurance company only wanted to pay for half my roof. I called Citadel Adjuster and they got it approved for a full replacement. They made the process stress free."

2 years ago

Google review

Tim Fennema

Tim Fennema star-alt star-alt star-alt star-alt star-alt

"Highly recommend! My roof and siding were damaged after a hail storm, and they made the insurance process smooth and painless. From start to finish I was very impressed."

2 years ago

Google review

Craig Sumler

Craig Sumler star-alt star-alt star-alt star-alt star-alt

"Excellent and professional company to work with and just an overall awesome experience. We had to file an insurance claim on our home with our insurance company due to water damages that had occurred. They sent someone out to write up an estimate for repairs and I was to call a couple of different contractors to do the repairs for what the insurance had paid..." Read more

2 years ago

Google review

Alex Cunningham

Alex Cunningham star-alt star-alt star-alt star-alt star-alt

"Had a great experience with this company! They were able to get my roof fully restored after my insurance company denied it. Great communication from them as well, highly recommend!"

2 years ago

Google review

Brian Breese

Brian Breese star-alt star-alt star-alt star-alt star-alt

"I was low-balled by my Homeowner's Insurance company after a Tree fell on my house. Citadel was knowledgeable, helpful, and efficient. They assisted with my Claim from beginning to end and ultimately were able to get me enough funds to properly restore my home."

2 years ago

Google review