48 reviews
3/5 average rating
Low Yao Sheng
Yiding Wang
"Ordered online and wait for 2 hours haven’t come. I called their hotline for more than 100 times and still can’t get in. I can’t cancel the order and can’t contact the restaurant…What is this service I mean. This is my first time trying domino’s and I am sure it will be the last time. Can just shut down your business please, what a scam……………"
9 months ago
Google review
Sao Chuan Yeh
"Ordered at 5pm At 9.20pm order was marked as "delivered" but 10min later, I haven't received anything."
9 months ago
Google review
Bosty Chan
"Ordered at 5pm. Now it’s 9pm and the order status is “received”. Tried calling customer service but unable to get through. Bad service."
9 months ago
Google review
Juliante Peen
"Ordered 2 hours ago. No update and their hotline is forever engaged. Why don’t you even have a proper hotline to put customers on hold when they call? You expect people to order and starve while waiting for your delivery to some how appear? No option to cancel as well. What a way to spend the holidays. Edit: it’s been 3 hours and still no updates. Great."
9 months ago
Google review
fb fb
"We waited for our order for 2.5 hour. In the end, the rider called and said we need to wait for another 2 to 3 hours!Terrible! DOMINO THAI THONG CRESCENT, if you cannot commit, should have informed customer earlier!"
9 months ago
Google review
Justin Choo
"4 hrs and counting, still no updates on delivery."
9 months ago
Google review
Frank Stein
"Ordered at 1147hrs. Couldn't get through to customer service from 1250hrs onwards. 1310hrs they casually call me and say "PoWeR TrIp". Customer service hotline is there as a formality since no one answers anyway, line gets cut off halfway they dont bother to call you back. Absolute worst experience I've ever had."
10 months ago
Google review
Kristine EsCee
"Ordered from 11:25 a.M to treat my colleagues for Hari Raya. The food hasn’t arrive and its already past our lunch time which is 1:25pm No update not even ETD. I called the hotline well and my it’s been busy for hours. Worse part, there’s no option to cancel order from the app. Terrible!"
a year ago
Google review
Tan Kian Yong
"Ordered delivery, which was extremely late. While waiting for customer service to cancel the order, I placed an order with Pizza Hut. The Pizza Hut order arrived before the customer service officer picked up. Dominos never made the pizza. Highly recommend going elsewhere."
a year ago
Google review
Sc Divyashimi
"Placed an order for dinner around 7.30pm and at 8pm they’re calling to say “are you willing to wait 3hrs for delivery”. Was I supposed to wait will 11pm to eat dinner?! I think if you’re overwhelmed with orders, you should update your site with an expected waiting time for delivery or call customers to let them know immediately an order is placed. At least t..." Read more
a year ago
Google review
Angela Quek
"Is ridiculous, order from 6:45pm wait until 8:30 still notnyet receive the order, poor service, nobody answer the call at all, have been call for so many times, grab can't even help to cancel, omg"
a year ago
Google review
Tan Jayden
"Ordered via grabfood which indicate 30-40mins, waited almost 2hrs, best part I've to drive down to outlet to check on my order as the hotline took 30mins without picking up call... never again...."
a year ago
Google review
Cupkeyt
"I placed my order at exact 7:08pm thru Food Panda. Time check, 9:41pm now still the status of my order praparing. Tried to call their contact nos. but line busy for how many times. Worst service! You will die of hunger waiting!"
a year ago
Google review
J Liew
"horrible service, cant get through via their hotline. pizza never came"
2 years ago
Google review
jeung bang
"They don't deliver, they don't answer the phone. They seem like regular delivery scammers. I'm going to bring this issue up to the Domino headquarters officially. I'm going to bring this issue up in Singapore to the very end."
2 years ago
Google review
amy Lim
"pizza delivery was late, missing drink, and worst, we found a blue glove in our pizza, send feedback to the company and they did not care at all. no replies and no apologies. disgusted and disappointed."
2 years ago
Google review
Xu Zidong
"不让订餐,就因为我带着宠物!!重点不早说,非得等到我要下单时才说不让!! Don’t order food because I bring my pet! ! The point is not to be said earlier, I have to wait until I am about to place an order before saying no!"
3 years ago
Google review
陈子琳
"worst pizza i ve ever tried. Covered by salad source and cannot swallow. Four guys share one but nobody finished his piece."
3 years ago
Google review
Jingwei
"Order time 7.06pm Pick up time 7.21pm (stated by dominos) Took a grab from geylang in a rush to collect, arrived at 7.25pm Its 7.50pm(still waiting) and the pinoy server didnt even want to talk to me cause she says she needs to settle walk in customer's order 1st. First, operationally if you are unable to fulfil customers order but still want to entice peop..." Read more
3 years ago
Google review
전성민
"Placed an order at 18:21 for pizza pick up. Website shows no sign of delay while other branches shows that they will anticipate 40-50minutes of delays. When I go down to the shop for pick up at 18:50, they told me that the pizza will take another 30 minutes due to delayed orders with no apologies."
3 years ago
Google review
"Ordered online for more than 2 hrs and it is still not here. Order tracker is no longer showing my order from 30 mins ago. Tried to call the outlet for more than 10 times but no one pick up the phone. Will never order from Domino again. Totally not acceptable."
9 months ago
Google review