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Todd Lesser
Cheryl Campbell
"Ken Ello has provided us with great customer support! The product is straightforward to use, and it is bringing in matching donations for our organizations. Our ROI for the last year is over 500%"
11 days ago
Google review
Dubuque and Jackson Counties Habitat for Humanity
"Smooth and pain-free onboarding experience with Allyza. We look forward to seeing the impact this will have on our fundraising efforts!"
a month ago
Google review
Monina Mercado
"We recently implemented Double the Donation to our fundraising process and Jane made the onboarding process seamless. She walked us through the step by step process to integrate it with our new CRM and, with her guidance, it was easy breezy. Now we have an automated tool to ensure we are maximizing our fundraising efforts with supporters! I highly recommend..." Read more
a month ago
Google review
Lindsey McCormack
"Just completed the onboarding process for my small nonprofit. The customer service, website, and onboarding plan were all excellent. I look forward to seeing how Double the Donation helps our revenue goals."
a month ago
Google review
Melinda Vickerman
"From our very first discovery call through implementation, the team at Double the Donation has been outstanding. A special thank you to Gia (deserves a gold medal for patience and tenacity), Jane, and Janine for guiding our organization every step of the way. Their support before we signed on, and especially after implementation, has been exceptional. You t..." Read more
a month ago
Google review
Debbie Kanda
"Probably the best customer service support of any technology platform I have used either professionally or personally. Ken Ello went the extra mile to make integrating a new feature of Double the Donation quick and easy and he made other recommendations for gift matching to encourage more engagement!"
2 months ago
Google review
Raynal Moore
"Speaking with Ken Ello today about the additional Double the Donation add-ons—particularly Volunteer and Corporate Sponsorships—was extremely worthwhile. Ken took the time to answer all of our questions and address the concerns we had, providing clarity and confidence as we move forward. What impressed me most was his commitment to our success; he has even a..." Read more
2 months ago
Google review
CWS Oregon
"Thank you Ken E. for being knowledgeable, proactive and fun to work with in supporting us with the Double the Donation tool."
2 months ago
Google review
Sandy Priester
"Very helpful and they made the integration process easy."
2 months ago
Google review
Anna Morgan-Palardy
"We started with Double the Donation 3 years ago and it has been such a wonderful tool for our donors, fundraisers and supporters. We have seen a huge increase in the number of matching gifts we receive! The only reason I did not give it 5 was the platform does take some getting used to and there is not yet an integration with our CRM. Even still it is defin..." Read more
2 months ago
Google review
Vanita Ganesh
"Double the Donation has been such a great addition to our giving program at Milaan Foundation! The integration process was incredibly smooth and straightforward from start to finish, largely thanks to our Implementation Specialist, Allyza, who was not only helpful and responsive, but made the set-up easy with a comprehensive onboarding plan."
2 months ago
Google review
Lauren Aufiero
"Excellent onboarding support for small nonprofits Working with Allyza at Double the Donation was a wonderful experience from start to finish. She helped guide us through the onboarding process for the matching gift automation within Salesforce, making everything clear, manageable, and easy to follow. She was such an expert and really took all the stress off..." Read more
2 months ago
Google review
Lance Geller
"Our organization recently implemented Double the Donation and it has already paid itself off and then some. They offer a wealth of resources for non-profits to maximize and streamline the employer-matching process. Special shout out to JC Oboy, our dedicated Client Success team member, who has been incredibly helpful, knowledgable, patient, and responsive t..." Read more
2 months ago
Google review
Khoa Sinclair
"Easy team to work with. They made the integration flawless!"
2 months ago
Google review
Kerstin Lynam
"The FACE Foundation - an animal welfare nonprofit in San Diego County - uses Double the Donation and I am leaving a 5-star review because their customer service is stellar and their user portal intuitive and to the point. Customization and branding are easy even for new users. Our rep is Jane Aurelia and she clearly has our best interest in mind."
3 months ago
Google review
Colleen Opack
"Ken Ello is a fantastic rep and helped the Sisters of Mary World Villages for Children maximize our funding by not leaving any matching gifts on the table!"
3 months ago
Google review
Lavanya
"The implementation and onboarding process were smooth overall. The only issue I encountered was with two-factor authentication (2FA). I had enabled 2FA, but for some reason I was not receiving the verification code through Google Authenticator, which prevented me from logging in. I reached out to the support team for assistance, specifically requesting help..." Read more
3 months ago
Google review
Jane Freeman
"We worked with Jennifer and Jane and had a great onboarding process. There are many tools and resources and things are well thought out. Both employees were quick to offer support and answers to our questions. Excited to use this platform!"
3 months ago
Google review
Joel Lemmert
"Ken was absolutely amazing and great to work with! Ken is one of the nicest people you could have! He was absolutely amazing at helping us find answers to some certainly odd questions, especially with our use of multiple platforms, and was always quick with helping us figure out how to properly integrate everything together and how it works down to even timi..." Read more
3 months ago
Google review
Alise Dular
"The onboarding process was very easy thanks to help from Dany. We are pleasantly surprised at the complexity and tools available through this platform!"
3 months ago
Google review
Nicole Nemerofsky
"Ken was great to work with, he was super knowledgeable and patient with us the entire way. The transition went very smooth and would work with him again, we are pleased."
4 months ago
Google review
Yolanda Robertson
"Ken was amazing to work with. He was very patient as it took me a while to get things set up. He answered all of my questions. I'm looking forward to seeing the results."
4 months ago
Google review
Tina Delgawy
"Working with Ken during our implementation with Double the Donation was honestly such a smooth experience. He was incredibly patient, knowledgeable, and approachable, and he took the time to answer every question we had along the way. He made the entire implementation process feel smooth and manageable. He was honest and presented double the donation perfec..." Read more
4 months ago
Google review
Press Ons Please
"I wanted to extend a huge thank you to Double the Donation, and specifically onboarding specialist Ken Ello, for the seamless, tailored experience when beginning my organization's journey with the platform. Ken always helped answer my questions in a thorough, thoughtful way and provided excellent troubleshooting ideas when I had internal team setbacks. Thank..." Read more
4 months ago
Google review
"Ken is very knowledgable and he spent time with us and made several recommendations on how we can best maximize how we use DTD. We've already implemented most of those changes (in literally minutes) which we expect will raise our 'health' score. Thank you Ken for your counsel and for walking us through not only the 'how' but the 'why' behind those hows."
10 days ago