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154 reviews
4.9/5 average rating
Mea Sorrell
Geoff Gregory
"have bought 4 cars from FLC can honestly say never had a bad one ,in fact we still have the focus and it's still going strong and just passed another mot"
7 years ago
Google review
Ian Smith
"Brought my car here,I had great service from the sales team"
7 years ago
Google review
Paul Snyman
"First time purchase from this dealer and so far no complaints. Efficient and friendly service. Easily recommended."
7 years ago
Google review
Marielle Plat
"I bought a 5 and a half year old Ford C-MAX from FLC. I was very happy with the service and the car runs very well and just got me to Northern Holland with no problems. Although second hand car buying can be a bit of a lottery I felt they were an honest and conscientious family car business. The car was also good value for money."
7 years ago
Google review
Akhtar Ali khan
"good service, lovely car and drive away insurance sorted for me!"
7 years ago
Google review
Dave081
"After deciding what we wanted in a car we found the ideal vehicle at this garage. They don't hassle you, they give you the keys to have a good look around yourself and then they are happy to answer any questions you may have. After putting the finance application through within the hour I was driving the vehicle home. I realised when I arrived home that the..." Read more
7 years ago
Google review
thesewnee lakdini
"Hi I am very glad to thank for the fantastic service of the FLC in West Drayton . Actually I went to buy a car with dreams but in few minuets it’s became true I am very happy and I use this occasion to thanks to the members of staff for unbelievable help to drive off my car in few minuets. Their service highly recommend to everyone who dreaming about a ca..." Read more
7 years ago
Google review
Jayden Goodall
"Bought a Ford Focus from FLC. Extremely pleased with the customer service I received - the staff are friendly, honest & do not hassle you - you are left to look over the vehicle & then go back to the staff if you have questions. This is an excellent family-run business - your questions are dealt with straightforwardly & the owner Tim & salesman Dan that I d..." Read more
7 years ago
Google review
Oliver Tiley
"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. The..." Read more
7 years ago
Google review
Random BikeTrips
"I didn't personally purchase anything, but having been to some unwelcoming and dodgy showrooms previously FLC was a refreshing change. We were warmly greeted when we arrived and given the keys to have a look at the vehicle without a member of staff looking over us. Nothing was to much hassle asking for information and history for the vehicle, test drive prom..." Read more
7 years ago
Google review
colin edwards
"Very Helpful!"
8 years ago
Google review
Rommel Stein
"I just purchased a motor and would like to commend all the staff on there professionalism from basically start to finish of purchase lovely family run buisness who were so helpful and patient whilst purchasing a car . Would highly recommend to anyone honestly."
8 years ago
Google review
G Nikourazm
"My first impression was what a great service All staff here made us welcome and comfortable and very professional I was very impressed We bought a ford b-max from flc We dealt with Dan who from beginning was helpful and always available He Kept us updated with the progress of the car while is was being prepared and got the job done, overall it was a pleasant..." Read more
8 years ago
Google review
Mini Sharma
"I am extremely please with the quality of customer service provided to me by Dan in West Drayton. He explained every feature of the vehicle. Everytim i needed help he was there to assist. Other employees where helpful as well. Mini Sharma"
8 years ago
Google review
Rosie Lambrill
"Great choice of cars, very welcoming and informative. Deffo recommend to all. Thanks so much for sorting my VW Beetle i'm soooo happy. Rosie x"
8 years ago
Google review
cornel gilcoi
"To all interested in doing business with FLC, A few days ago I p/x my old car for a Merc C180 from FLC. I went there along with my wife and child. It was a stormy day and they offerd my wife to stay inside and put the heater on as the boy was sleeping in the pushchair. They have a great customer service, very friendly and polite people. Sort out the exchang..." Read more
8 years ago
Google review
Bogdan Lepadatu
"Very polite and helpful.Great customer service, excellent staff Regards"
8 years ago
Google review
C J P Jones
"Fantastic service and Dan particularly was very helpful. Well done."
8 years ago
Google review
Prasanthan Puthan Kalathil
"I baught a car from FLC last month.It was a very good experience with the way the staff handled the customer.There was a problem with the car heating system and I went and shown to one of the staff.He was really helped me to fix the issue and make it working in a days time.The customer service looks very good with my experience over FLC"
8 years ago
Google review
Hassan Ahmad
"Great Service. Very friendly staff, who helped us every step of the way."
8 years ago
Google review
Gezzo Cole
"Great customer service, very informative, helpful and attentive. Excellent, highly recommend."
8 years ago
Google review
Egzon Sadriu
"Would like to thank everyone at the flc such a good team I was really happy with my Mercedes c250.they made the whole car buying process really easy. I'll be recommending it to my friends and family"
8 years ago
Google review
Agatha Rockson
"I very much recommend FLC for your car purchase as the staff were extremely helpful especially Dan. He took his time and went through my individual needs in order to find me the right car option. Their customer service is excellent."
8 years ago
Google review
jackyboy Rowbottom
"Extreamly friendly family run business! Bought a jeep from them at the weekend, very easy process and they were totally honest about the vehicle. This included getting it MOT'ed so it was covered for a fully year, they even replaced the break pads before I drove it away! Would highly recommend"
8 years ago
Google review
"Brilliant customer service! Bought a car from them a couple of weeks ago, would definitely check their website in the future if needing another car. Thank you for everything you had done for me with the sale of the car."
7 years ago