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330 reviews
5/5 average rating
Jaja Lee
yx ang
"Super impressed by Mr Owen’s service, knowledge and willingness to share. We were walk-in customers and despite the lack of a break for Mr Owen due to the crowd, he patiently explained to my fiancé about his problem and was able to recommend the right type of footwear which my fiancé felt the differences on the spot. Certainly hope that the right type of foo..." Read more
3 years ago
Google review
Lim Jo See
"Definitely deserving of the 5 stars garnered from reviews, and this is one more. Very knowledgeable, experienced and passionate in their trade and very friendly and welcoming. Continue the excellent work!"
3 years ago
Google review
Fendi Chen
"I needed spare shoes, insoles, or whatever to relief my morton's neuroma. Owen is really a master of his trade. He patiently explained what went wrong with my darn feet. He's like a passionate teacher, way more comprehensive than my podiatrist. I bought shoes, sandal, insoles and cookies??? on my 1st trip. I will prob. be back with my family when they're in..." Read more
3 years ago
Google review
Pranav Venkat
"Visited this place with friends sometime last year and the staff are incredibly attentive. Some of the best customer service I've experienced in SG! They made sure that we understood what potential issues we might be facing with our feet and how our shoes might be worsening the problems. Along the way I got some great advice about what to look out for when i..." Read more
3 years ago
Google review
Hansel T
"Friendly, upfront and very helpful. They really made the effort to give us good advice, and unlike many other places, didn't feel like they were just trying to make a sale."
3 years ago
Google review
Derek Gooh
"Came without a formal appt (did drop an advance notice via WA), Owen took the time to explain in detail the issues with flat feet and suggested various options available. He also took time to demonstrate the difference when you have a proper support insoles and even let you try out the different type of insoles, and he did all that despite there were other w..." Read more
3 years ago
Google review
ken Yong
"Uncle Owen is very friendly and kind. He also knowledgeable that answer and guide me all the way. Even though I just make an appointment for 1 person but he still helps me and my wife. Thanks uncle Owen for excellent and friendly services."
3 years ago
Google review
Fannetta Lim
"Excellent customer service. The staff is very knowledgeable and patient. Highly recommended!"
3 years ago
Google review
Hans
"First timer to Footkaki and experience was very pleasant. Literally treat you like a kaki instead of a customer. Got some misunderstanding here and there. But overall, the staff are meticulous and detailed in giving advice for my functional flat foot. Managed to grab the Spenco Yumi plus at an affordable price :)"
3 years ago
Google review
shermine ang
"Brought my kids down a few days ago. Owen helped my kids to find suitable insoles for their flat feet issues. He recommended slippers for them to wear too which made total sense as kids spend more time in slippers. My girl commented that Mr owen is so knowledgeable, more so then the podiatrist we tried previously. Mr owen even recommanded a few different br..." Read more
3 years ago
Google review
Frans Kok
"Although it was busy and I didn’t have an appointment they helped me. This shop is a true example of caring for each customer. I am sure to go back as it was a really good experience"
3 years ago
Google review
QF S
"Staff are friendly and nice. Great professional advice provided by Mr Owen. Will try out the insoles!"
3 years ago
Google review
Ryan Lee
"I have been experiencing heel pain for a month due to a new job in healthcare that requires a lot of squatting and kneeling to interact with elderly patients on wheelchairs. I found footkaki on Google maps and wasn't able to make an appointment due to my unpredictable work schedule, but was still quickly attended to and was recommended a pair of insoles wit..." Read more
3 years ago
Google review
Andrew Tristan Baker
"Was recommended to come to Footkaki by my Chiro and what a great recommendation it was. Owen was not only friendly and welcoming but took time to explain the various types of insoles and how it would help me out as well as let me try on some of the Sports Shoe ranges they carry. Went there for insoles and walked away with that and sandles. No pressure just..." Read more
4 years ago
Google review
Elayne Chan
"Amazing experience getting schoolgoing kids and grandfather's flat feet issues addressed by the senior expert Mr Owen himself! He took the time and effort to educate us on what happens to our feet as we age, overstretching, flat feet, etc. He recommended only what was needed and didn't push us to buy anything extra. We got the recommended insoles, a pair of..." Read more
4 years ago
Google review
Renu Raveen
"I brought my mum to get a pair of shoes as she had very bad bunions. Even though the shop was crowded on a Saturday, we received excellent top-notch service from Mr Owen, who did not rush us at all and patiently and expertly informed us about the proper footwear for my mum. He provided us with the most brilliant and personalised service and we were extremely..." Read more
4 years ago
Google review
michelle tan wan ting
"My maiden visit to Footkaki was in Dec 2020, recommended by a friend. Back then, I went in expecting the service level of any footwear shop. But Footkaki ended up impressing me with their quality of service.They are friendly and attentive, constantly finding out if you are comfortable. Their foot assessment was very detailed, very personalised, even assessi..." Read more
4 years ago
Google review
WSC0016
"Went down and saw Owen for some sandles and insoles. Great service and advice. I returned a few hours later with my son to have him get some as well. Great to have someone take the time to assess your feet and provide a range of options. I was half expecting to have to get some expensive custom insoles made but in the end settled for the footbionics that Fo..." Read more
4 years ago
Google review
Shahrin Hassan
"Very good service from the staff. Very frenly and professional advice given. Thank u Clarence for all the advice and recommendations."
4 years ago
Google review
CAMELITA DE MELLO
"Yes it is good they are friendly"
4 years ago
Google review
raj haralalka
"Amazing attention by Mr. Owen and guidance for my wife. She is so happy with the shoes!! Thanks"
4 years ago
Google review
Karthik Raghuram
"Very friendly and supportive...thumbs up to their patience and customer delight"
4 years ago
Google review
Siew TF
"Service is excellent! Foot analysis is done first before shoes are selected for fitting. Shoes are comfortable and durable. Finding a good pair of shoes with good arch support is not easy. This shop sells various types of insoles, comfy wear and smart wear to reduce impact, pressure on the foot and knees. Book an appointment esp on weekends because the fat..." Read more
4 years ago
Google review
Ellen Song
"I was at Footkaki yesterday to buy myself a new pair of Spenco slides to replace my old pair which had served me well for a long time and the sole has worm out. I also brought along a pair of shoes which I had bought in USA and which gives me a pinch on my left toe whenever I wear them. Both Owen and his son Clarence studied the shoes, like doctors trying t..." Read more
4 years ago
Google review
"My hubby and I were walk-in customers last week. Owen was very friendly and welcoming. He was very professional and did a thorough analysis of my feet. He explained to me in detail what the problem was and what could be done to help my feet. I had many questions and he patiently helped me understand better what I needed to do and what sort of footwear i shou..." Read more
3 years ago