Capterra 
Facebook 
Endorsal 
G2 
300 reviews
4.8/5 average rating
Dawn G.
Alyssa R.
"Allows to provide everything about your vacation rental from addresses to house manual and local recommendations."
a year ago
Doug D.
"- Very easy to set up, coming with a bunch of recommendations right out of the box.- FREE for just one property, so great for small investors just starting.- Allows me to generate a QR Code to post in the unit for a clean, professional look."
a year ago
Melissa S.
"This guidebook is a great way to show my guests everything they need to know about my property, as well as my recommendations for things to do nearby. I like the way they can see a map of all my recommendations in relation to where they're staying, and also that it looks good when printed as well."
a year ago
Sean G.
"I would say the inbox is good. It lets me keep all the conversations with guests in the forefront. The sales funnel is good. I would say probably give us an option to delay when a customer conversation gets moved to "archived." I dont know its 24 or 48 hr after check-out. If I havent given them the "please review us and direct book with us" message upon chec..." Read more
a year ago
Thomas R.
"It has been great. The renters love how easy it is to use. It is easy to setup. I can customize each book book to a specific property. Best part is I can make changes on the fly and the renters see the change in real time."
a year ago
Charles C.
"Great. The ease of putting a guidebook together."
a year ago
Mitchel S.
"Wish we would have found Hostfully 1st and avoided headaches and hassle with other PMS. This PMS is the easiest to get started. We have tried several others with frustration. The support team is amazing and prompt with answers. They follow up and make sure everything is resolved. The onboarding calls were excellent."
a year ago
Greg M.
"It's been very positive. We were able to get up and running really quickly. I really liked being able to setup guidebooks really easily. It allowed me to quickly put instructions in a guidebook for common things."
a year ago
Andrew S.
"Have had no complaints from guests with the guidebook. It is easy to put together and share with guests."
a year ago
Kevin M.
"Channel integration. The onboarding support with the three sessions was helpful."
a year ago
Erin B.
"Hostfully Guidebooks allows me to present relevant information to my guests in a professional-looking, easy-to-use format."
a year ago
Meira J.
"I find that our guidebook, answers so many questions that our guests may have, thus they do not have to keep ringing up for information"
a year ago
Sarah S.
"During covid we did away with our old fashioned folders and moved to digital guidebooks. It's the best thing we ever did! Far more sleek and professional!"
a year ago
Steve A.
"Very good product. Easy to use and to navigate. Guidebook is organized well."
a year ago
Rick S.
"Very positive from the setup to reliability of the servers. I have not had any guest complaints where the manual wouldn't work on any type of device."
a year ago
Angela C.
"I love the bar code scan feature. I love that you can.scan area even when casinoclosed"
a year ago
Mark H.
"Really enjoy building the guidebooks, we regularly get comments from guests. You're able to provide a low cost professional guidebook with recommendations, how to videos and lots more."
a year ago
Alana S.
"We enjoy using guidebooks in our small hospitality business. Guests like online access and we lie being able to share the guidebooks via messages ."
a year ago
Erin C.
"User friendly. I appreciate that this is available for basic use for free. I have never need upgraded features. But if I ever do, I'd want to go with Hostfully because it's just so intuitively built for the user - it doesn't suck up my time trying to figure out how to design anything."
a year ago
Belinda W.
"Really easy and straightforward to use. Would be great if we could customise a bit more. Love that we can personalise the information."
a year ago
Eric M.
"Easy to use and easy to provide to my guests. I don't have any negative feedback and am appreciative of all that Hostfully does!"
a year ago
Denise W.
"Hostfully is the all in one product that you need for any type of property rentals. I can do everything for multiple properties and websites on this one platform, if you don't have this...you need this! Great customer service and quick with answers."
a year ago
Merg L.
"To have control of all of our listings, creating reports and making sure to have the details for everything in each listing."
a year ago
Sarah N.
"Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles."
a year ago
"Great product, wish we would have used it from the start. We love the ease of having a living, online digital guidebook that is accessible at any time for guests. We can also use the print option-which we do-to have laminated copies in our homes. I like being able to populate the Guidebook with recommendations of local things to do that link automatically t..." Read more
a year ago