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Hostfully Reviews & Testimonials

4.8 (467)

Capterra Reviews: 300


5
80%
4
20%
3
0%
2
0%
1
0%

100% of Capterra users would recommend Hostfully

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About Hostfully


Hostfully is an all-in-one property management platform that allows vacation rental property managers to handle all aspects of their business in one easy-to-use space.

Email

hello@hostfully.com

  300 reviews
  4.8/5 average rating

  Showing 5 star reviews only  

Monica S. star-alt star-alt star-alt star-alt star-alt

Self-Employed, Chick Inn on Main

"Offering a customized electronic guidebook for our guests adds value for their stay and experience here at the Chick Inn on Main in Summerville, SC. Guests are always extremely impressed with the link and QR Code!"

2 years ago

Lisa O. star-alt star-alt star-alt star-alt star-alt

Owner, Barron Coastal Homes

"They have been fine... I just don't get any feedback from guests if they are using them but the cost is so low I stay with it."

2 years ago

joanne s. star-alt star-alt star-alt star-alt star-alt

hospitality manager, home sweet hudson

"We love Hostfully. We had switched to TRACK a year ago and had an unpleasant transition and experience, and we came back to Hostfully with a lot of feelings of relief."

2 years ago

Joanne S. star-alt star-alt star-alt star-alt star-alt

"We love Hostfully. We had switched to TRACK a year ago and had an unpleasant transition and experience, and we came back to Hostfully with a lot of feelings of relief."

2 years ago

Jerry G. star-alt star-alt star-alt star-alt star-alt

Owner, Sedona Vacation Villas

"Lack of a messaging system other than email. It helps me with my direct bookings - mostly for my return visitors who have booked initially on other platforms."

2 years ago

Nicki H. star-alt star-alt star-alt star-alt star-alt

Owner, Competa Escapes Holidays

"This saves us so much time as an extension to our FAQ page on our website. We have the paid version as we have several properties - we love it's ease for guests, the layout is user friendly and for us it is easy to add to and distribute. Particularly like the language translation features as our guests are multi national."

2 years ago

Carol C. star-alt star-alt star-alt star-alt star-alt

Owner, LBV Pirate Place

"My vacation rental is in another state, so I'm unable to visit as often as I'd like to. A paper guidebook really wouldn't be ideal me. Hostfully allows me to provide a wealth of information to my guests, and allows me to update the content from home at any time. Of the software tools I use to manage my rental, this is one I never second guess."

2 years ago

Paul I. star-alt star-alt star-alt star-alt star-alt

Chief Experience Officer, Thassos Holiday Rentals

"It's no easy feat to manage over 100 vacation homes/rentals. An even bigger challenge is when they're all full of guests! This is where Hostfully guidebooks came in and saved the day. I've been using Hostfully's guidebooks for over 3 years and our guests love them. They find the information and recommendations we provide extremely helpful and because of it,..." Read more

2 years ago

Amber B. star-alt star-alt star-alt star-alt star-alt

Owner /Manager, Catalina Dream Vacations

"It overall has been a wonderful experience!!. The Hostfully software and staff have been really great to work with and we have been very happy with everything. The response time with any questions is very quick and they most certainly are patient."

2 years ago

Margie V. star-alt star-alt star-alt star-alt star-alt

Owner, Bella Palazzo Management LLC

"We moved to Hostfully wanting a software that integrates with Quickbooks and they have not disappointed us on anything that we have asked them to tackle."

3 years ago

Maria T. star-alt star-alt star-alt star-alt star-alt

owner, Mi Casa es tu Casa properties

"channel connectivity is what i like the most."

3 years ago

shalom k. star-alt star-alt star-alt star-alt star-alt

Owner, Airsimplicity

"The team at Hostfully is super helpful. They have all the right features and allow us to easily manage 40+ units."

3 years ago

Alex B. star-alt star-alt star-alt star-alt star-alt

IT Head, Smartavillas.com

"The pipeline functionality is great and there's lots of intuitive functionality. Any time there's been any issue, whether a bug or confusion, the team has been lightning fast in their response and always willing to help."

3 years ago

Clayton M. star-alt star-alt star-alt star-alt star-alt

Director, Hotel Casona Granado

"I personally would like to see more tutorials on You Tube. However, in saying that the support team is fab... Easy to use platforms and when one needs help or a reminder of how to adapt or update information the support team is superb"

3 years ago

Jacky F. star-alt star-alt star-alt star-alt star-alt

Manager, INTIHOLIDAYS

"If I could give 6 star, I would with no doubt. Great customer service and support. It's been almost 2 years I I ve been using Hostfully guidebooks and I think this is the first software I am using all the tools. This guidebook is incredible and super well designed. All my customers are very happy, they love it."

3 years ago

Tod C. star-alt star-alt star-alt star-alt star-alt

Proprietor, Simply Kimberley

"When I first came across Hostfully Guidebooks I didn't even know I needed it (about four years ago in fall 2017). I used a cumbersome word document to send to my earliest vacation rental clients checking into my condo. It was a very manual process. Now, I own and operate four individual units and integrate my Hostfully Property Management System with Hostful..." Read more

3 years ago

Malcolm H. star-alt star-alt star-alt star-alt star-alt

Partner, White Linen Guest House, Whitby, England

"We started using Hostfully as an alternative to paper in-room directories. This was triggered by Covid as Hostfully gives a 100% no contact access to our guidebook. We're delighted with it."

3 years ago

Josh M. star-alt star-alt star-alt star-alt star-alt

Owner, VacaMaui

"It had all the features we needed at a very reasonable price and was quick and relatively easy to implement."

3 years ago

Emma M. star-alt star-alt star-alt star-alt star-alt

Founder, Aegean Dream BnB

"From the first sales call to the daily use of the platform my experience with Hostfully has been nothing but positive. These guys are awesome!"

3 years ago

Andrei Antonio C. star-alt star-alt star-alt star-alt star-alt

Co-Founder, Fridays SCP

"I have been using Hostfully for more than 1 year now, moving here from Vreasy. I've found Hostfully easy to use, with a great onboarding process, offering a solid PMS with a built-in channel manager. The team is great,knowledgeable and quick to respond to any question so you definitely feel taken care of. The Guidebook is great to focus on guest experienc..." Read more

3 years ago

Jaci C. star-alt star-alt star-alt star-alt star-alt

CEO/Founder, The Bear Cabins in BB

"Their customer support staff is amazing. I feel like I know them all by name! Within hours they have chatted back to me with incredible support and always answer my question or team up with the software I'm having challenges with and help me get it all sorted."

3 years ago

Mike S. star-alt star-alt star-alt star-alt star-alt

Owner, General Counsel, Superhost, Bedder LLC

"Overall very happy with hostfully. The software is an 8/10, i'd go to 9 or 10/10 if i had a mobile app. But the people are phenomenal to work with and that makes any functionality issues super easy to solve."

3 years ago

Nick H. star-alt star-alt star-alt star-alt star-alt

Owner, Osa Property Management

"Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Makes updating recommendations and house info much simpler when hosting remotely. Web-based. No app download required for guests."

4 years ago

Sasha D. star-alt star-alt star-alt star-alt star-alt

CEO, Davcorp Executive Rentals

"Love it! I can answer all my guests questions in it and automate the whole process, while also feeling that I have really looked after each person checking in."

5 years ago