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Hostfully Reviews & Testimonials

4.8 (467)

Capterra Reviews: 300


5
80%
4
20%
3
0%
2
0%
1
0%

100% of Capterra users would recommend Hostfully

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About Hostfully


Hostfully is an all-in-one property management platform that allows vacation rental property managers to handle all aspects of their business in one easy-to-use space.

Email

hello@hostfully.com

  300 reviews
  4.8/5 average rating

  Showing 4 star reviews only  

Michael S. star-alt star-alt star-alt star-alt star-alt

"Very Satisfied Overall. Amount of Integrations and Level of Customer Support"

4 months ago

Tarek N. star-alt star-alt star-alt star-alt star-alt

"Great Channel Manger. It is easy to set up and hold it to work. It has a lot to offer, that we don't use - great costumer service"

5 months ago

Laura R. star-alt star-alt star-alt star-alt star-alt

"Great product, super simple (maybe too simple in some areas) that can definitely grow to become an industry standard. Super easy to use and send out to guests."

5 months ago

Sarah L. star-alt star-alt star-alt star-alt star-alt

"Hostfully PMS review for medium sized business. Mostly one-stop-shop platform Integrations and hoping more to come Ease of use, quick to learn & onboarding"

5 months ago

Carly F. star-alt star-alt star-alt star-alt star-alt

"Very happy with Hostfully. Their customer service team is very helpful and quick to respond. I look forward to working with them for many years and hope to see their platform become even more sync'd with vrbo and airbnb to make the process of management run more smoothly."

5 months ago

Chrissi M. star-alt star-alt star-alt star-alt star-alt

"I find Hostfully to be easy to navigate and understand. As an accountant, I do like the different reports that I have access."

8 months ago

Joseph J. star-alt star-alt star-alt star-alt star-alt

"Hostfully PMS, I'd recommend it. The customer service is good. They respond relatively quickly and typically solve the issues. The integrations are good. However, we've recently had issues with the Lynx integration so it seems like there's been some negative changes."

8 months ago

Renee T. star-alt star-alt star-alt star-alt star-alt

"Almost perfect. I like how I can organize my listings and maintain my bookings in an easy to view dashboard. Plus, I like all the channel managers and options for that."

8 months ago

Anca P. star-alt star-alt star-alt star-alt star-alt

"Great platform to get started with. The fact that it accommodates the CoHosting model, where the Airbnb and VRBO listings belong to individual owners"

8 months ago

Louis E. star-alt star-alt star-alt star-alt star-alt

"Very good, has been super useful. I like the cost vs what you receive. Although the features could all use tweaking, and the interface is a littl"

10 months ago

Andrew V. star-alt star-alt star-alt star-alt star-alt

"I like Hostfully. It is a good PMS system, which works generally well for our niche business. There are a number of bugs and system update requests which I wish were much better. Most notably, I would like for ACH/E-Check to be implemented with VRP (who does already support that payment option). I would also like for it to be easier to manage/download an "or..." Read more

10 months ago

Ashley A. star-alt star-alt star-alt star-alt star-alt

"Good integrations available; we like the reporting feature and owner portal; auto messages are easy to create."

10 months ago

LeAnne A. star-alt star-alt star-alt star-alt star-alt

"Hostfully has grown with us this first year, and we anticipate it will hold up under our growth to 30 homes next year. We are settling into how it works and learning what other integrations we need to compensate for its faults. The cost is low, so we can use other integrations to help."

10 months ago

Eddy T. star-alt star-alt star-alt star-alt star-alt

"It is fine if you are looking for a basic guidebook to simply does what a guidebook does, but I was looking for a bit more an app where it has a better control of the interface, a lock access feature and guidebook build in. So after I tried to work with it for 2 months, I decided to cancel."

a year ago

Ruth C. star-alt star-alt star-alt star-alt star-alt

"The ability to integrate seamlessly with the most popular booking platforms. Its bulk edit feature is a tremendous time saver."

a year ago

Zach S. star-alt star-alt star-alt star-alt star-alt

"On the whole, our experience with Hostfully has been net positive. While there is definitely some room for improvement, you can tell that their team cares about what they are doing and are actively working on the platform. Without Hostfully I don't know if we would have been able to grow and create many of the efficiencies that we have as a business over the..." Read more

a year ago

Salma V. star-alt star-alt star-alt star-alt star-alt

"I like that it is an easy way to create and share house rules, check-in information, property specific info. This is all really important information that guests need to have, and even though we have a printed House Manual at the property, it is essential to have something digital. I like that it is an easy link to share with guests and they can access it..." Read more

a year ago

Mark E. star-alt star-alt star-alt star-alt star-alt

"Easy to update from my end and easy to access for guests at our property. Logical layout, and it combines property-specific information with general area information, while leaving you in control."

a year ago

Sara A. star-alt star-alt star-alt star-alt star-alt

"It does what is supposed to do. is the best platform on the market? probably not. It is easy to use if you want to automate some stuff you don't want to do manually, but it has a lot of improving to do regarding options."

a year ago

David S. star-alt star-alt star-alt star-alt star-alt

"I am able to effectively run the bulk of what I do with Short Term Rentals using Hostfully. I am able to automate so many things and it is amazing. I do this while paying way less than a major competitor of theirs charges."

a year ago

Carol C. star-alt star-alt star-alt star-alt star-alt

"I've been using the free version of the guidebook for 4 years. It's been an easy way to offer the amenity to guests. I appreciate the offer of a Free version. Overall was easy to set up and keep updated."

a year ago

Isabela C. star-alt star-alt star-alt star-alt star-alt

"Hostfully has changed our lives. I really love the pipeline feature - all the information I require for my daily operations are there! Hostfully just has a fresh look and is mainly friendly for users. Whenever we have questions, we work with their amazing customer service team - [sensitive content hidden], we love you! Overall, Hostfully has a great team an..." Read more

a year ago

Carina H. star-alt star-alt star-alt star-alt star-alt

"Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my concern its the management backoffice that's failing for me"

a year ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Customer experience is so valuable I hope they don't change that. Customer support from actual people and not bots, super valuable for no tech savvy"

a year ago

Francisco L. star-alt star-alt star-alt star-alt star-alt

"Customer experience is so valuable I hope they don’t change that. Customer support from actual people and not bots, super valuable for no tech savvy"

a year ago