Capterra 
G2 
585 reviews
4/5 average rating
Shivansh B.
Founder & CEO, SB Digital
Nicholas M.
Utilities Supervisor, Bright Planet Solar
"Pretty good. I like the reports. They function well and help us track projects."
2 years ago
Amanda T.
"Used it daily to manage customers and projects. Didn't have enough features so we switched to hubspot. It was an ok product to use before we switched to HubSpot. Helped to manage customers, and projects."
2 years ago
Anne K.
Director Operations, Communico
"I think it is a great, affordable product. I'm disappointed in the Customer Care response (or lack thereof). The Customer Support team is great. They can troubleshoot and fix items. Customer Care is required if you are trying to better/best use the product. I think that group needs some work. Anyone customizing the product should be confident that Insightly..." Read more
2 years ago
Rachel B.
Proposal Review Director, BPS
"My overall experience is really good. When I am working with AppConnect, I feel I get limited support on what issues I am encountering."
2 years ago
Scott R.
"Sometimes finding the right space to put notes becomes a little onerous and can be clunky when trying to find a contact within a organization"
2 years ago
Shelley C.
National Marketing Manager, eHaus
"For a small to medium sized business Insightly is a great as it has entry level options to get you started. As a national business it's critical that we have visibility and can track what stage the projects are at. It is also generating key reporting which influences business decisions"
2 years ago
Denise W.
Marketing Specialist, Resolution Agency
"In my experience using Insightly, I haven't run into any serious issues. We used to utilize a strange CRM that was built out of sheets and required us to constantly switch between windows. Using Insightly, we can have all of our data in one place, neatly organized in custom fields. In my opinion, the project page may benefit from more fields in which to prov..." Read more
2 years ago
Tarek B.
CEO, RZ Consulting
"Insightly helps entrepreneurs and small businesses like most of our clients to get to the digital space and excel in no time. As a Technology expert, I highly recommend it to entrepreneurs beginning with tech and online platforms for their business."
3 years ago
Verified Reviewer
"The dashboard is great, neat and organized. The UX is modern and good-looking. And it's a pleasure to fire the app every time i need to work on something."
3 years ago
Verified Reviewer
"Unsightly appeared to be a good CRM option for one of our projects. As a user I liked Insightly for helping me with the deals and contact management."
4 years ago
Austin T.
Manager of Information Systems, COACT Associates
"My company switched from Salesforce to Insightly due to Salesforce's high-pressured sales people and lack of being customer-focused. Insightly is a lot better at this and really tries to develop a connection with their clients. For the most part, Insightly has most of what you would expect out of a CRM. As a developer though, I often get ask to add functiona..." Read more
4 years ago
Elizabeth S.
Freelance Art Director, Freelance (self-employed)
"As a freelancer with numerous contacts among multiple clients, Insightly helps me to stay organized with who I last spoke with and when we last spoke, along with contact details and other notes. It's much easier than trying to keep this information clear through Gmail alone."
4 years ago
Verified Reviewer
"I use this daily to not lose my mind while trying to figure out information on a customer. More often than not I have to refer to our Insightly contact database to get all the information I need without having to wait on a customer to get back to me saving me on average maybe a full hour of productivity each day. Couldn't recommend it more for maintaining co..." Read more
4 years ago
Shannon G.
Software Developer - Supply Chain, Lowe's Companies, Inc.
"Insightly gives us many different idea of report generation and allows managing delivery time periods. I think there is no Good app other then this to keep good estimation of sales funnel."
4 years ago
José Luis O.
Manager, Skak Capital Estrategico
"A good option if you are new in CRM since is a fair cost and price valued software. Easy to integrate to Google and G suites as well as to export all the contacts and information needed."
4 years ago
Nick K.
it, Nick Ka
"I like their Activity set feature which allows me to quickly assign a set of tasks for specific stage in a pipeline."
5 years ago
Sarah F.
secretary, Kurt A Johnson
"I really quite enjoyed it. This was definitely better than my Rolodex. This product was definitely easy to use. All of the documents are saved online, so it was helpful for both of our offices to access all the documents and client information."
5 years ago
Sunil K.
Manager , SKV Group, LLC
"This is free CRM for any small business or startup strapped with budgetary constraints."
5 years ago
Harley D.
Owner, Due Process International, LLC
"I use this as my personal CRM, so if a customizeable CRM is not required this is certainly an option. Extremely inexpensive software for small business with good bulk mailing features and document storage."
5 years ago
Lucy C.
Software Developer, SIGMA Equipment
"Well customer supports that can answer our questions or set up a meeting to further discussion. Well CRM that fit our company needs. Product design perspective is close to our mission to serve our customer well."
5 years ago
Reager C.
General Sales Manager, Chevrolet/ Foton Anc
"Good software. Not easy to use but functional software that help me on my job. I like the features, manageable and have good system."
5 years ago
Krystal K.
Editor, Planet Princeton
"Insightly is my favorite CRM. I love the app version, and I am able to connect Insightly with other apps. It offers great value for the product, and customer support is good, and responsive."
5 years ago
Felicia H.
Owner, Shifting Tides Chiropractic
"Overall we have been happy with the help Insightly has provided to us while starting up online marketing and advertisement. It has allowed us to better track our investment as well as track our leads and follow-up with people in appropriate time gaps."
5 years ago
Joshua K.
Owner, Thryft-Flipp
"We have only been using Insightly for a couple of weeks, but overall I've liked it a lot. Prior to using Insightly, we were manually note-taking in Word documents for each client. Each time that a lead was converted, we then had to go and update everything. Now that we are able to integrate all of our notes, contacts, emails, etc. into one system, the worklo..." Read more
5 years ago
"What I really like about the tool is that how simple it is to create customized reports. I frequently need to get data about our partner companies, so I love how simple it is for me to do so and how convenient it is to have everything I need in under a single dashboard. That's very useful."
2 years ago