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Insightly CRM Reviews & Testimonials

4.3 (1,446)

Capterra Reviews: 585


5
35%
4
42%
3
15%
2
4%
1
5%

77% of Capterra users would recommend Insightly CRM

  585 reviews
  4/5 average rating

  Showing 4 star reviews only  

Adarsh R. star-alt star-alt star-alt star-alt star-alt

CEO, Startship

"It's a specialized tool, so I wouldn't recommend it unless I have the time to sit down and show someone how to set it up. But overall, the platform is robust and scales well as your needs evolve."

7 years ago

Matthew G. star-alt star-alt star-alt star-alt star-alt

Partner, Pine Creek Construction

"Great for client management and task management. I like the ability to customize the text fields to my needs and the task management function is hard to beat."

7 years ago

Patrick F.

Patrick F. star-alt star-alt star-alt star-alt star-alt

Enrollment & Technology Manager, Smith College

"Automatic workflow is a great feature. Send emails anytime with their scheduler. It manages projects and tracks communications, tasks and documents in a all on their platform. Some CRMs have way more than you need and you can get lost, this one has less features but sometimes less is more."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Was FREE to try forever, Almost worked for our business. Shame we couldn't use Gmail aliases for emails. Gmail integration, Forever Free base plan to trial the software. Integrated flawlessly with my accounting software. Up to 2500 records for free is a blessing."

7 years ago

Will B. star-alt star-alt star-alt star-alt star-alt

VE, BPO

"I have been using it for quite some time and I can manage the candidates information and send them emails, track their activities and much more. Can enter detailed information for a person or company."

7 years ago

Aarre L. star-alt star-alt star-alt star-alt star-alt

Lecturer II, University of Michigan-Dearborn

"null"

7 years ago

Amanda W.

Amanda W. star-alt star-alt star-alt star-alt star-alt

Business Development Manager, SeatEngine Ticketing

"I love that they have free version that you can use and that you have an option to upgrade to a paid version."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Visually, this is a really great app. I liked that there was a really good way to keep track of a sales flow"

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I like the free version. Visually, this is a really great app. I liked that there was a really good way to keep track of a sales flow. Email tracking and templates. Great reporting capabilities. Expanded workflow management mobile apps."

7 years ago

Michael F. star-alt star-alt star-alt star-alt star-alt

Owner, Pursuit Training

"I like the functionality and ease of use. It's been a great tool for my team to use on projects (especially when working remote)."

7 years ago

Rob M. star-alt star-alt star-alt star-alt star-alt

Partner, 4Future

"Intuitive user interface Easy to link various element Email integration works smoothly Very responsive customer service"

7 years ago

Joe C. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, ActionVFX

"I like that the software holds all of your contacts that you have encountered and helps keep you on track with tasks and keeping up with who you have or haven't contacted."

7 years ago

Susan B. star-alt star-alt star-alt star-alt star-alt

Digital Business and Marketing Consultant, SWBmedia

"Affordability is the name of the game. Also, the simplicity of the software makes it easy to train business owners and clients on utilizing the system (very intuitive for small CRM needs). Integration with gmail is a great feature for this audience as well."

7 years ago

Ben M. star-alt star-alt star-alt star-alt star-alt

Co-founder, Rockfit Messaging

"Converting leads to contacts is easy and satisfying. The interface is logical and fast. I like the app."

7 years ago

Dennis H. star-alt star-alt star-alt star-alt star-alt

Owner, ProLine Embroidery

"I keep it despite the Outlook con because the other features I like and the price is very goood. Setting up Activities and processes Task assignment is quick and easy Email notifications on updates on tasks VIewing filters for tasks is nice"

7 years ago

Brett G. star-alt star-alt star-alt star-alt star-alt

Director of Client Services, ImpactPIxel

"helped streamline contacts as well as provided a central point of reference for all clients and marketing. App friendly, Integration with google and mailchimp, walk through upon set-up, low cost in comparison to the features that you get, easy to use interface"

7 years ago

Wesley J. star-alt star-alt star-alt star-alt star-alt

Director, TEcHonfidence

"This application is great at allowing me to manage a diverse range of tasks within my small business. The mobile and web applications are similar enough to make the transition between the two quite easy. I encourage many small businesses to leverage this application."

7 years ago

Caitlin P. star-alt star-alt star-alt star-alt star-alt

Office Assistant, Mars Marketing LLC

"Customer management, a place to keep staff on task and abreast of new projects or to-do items. Clean design Relatively easy to use and manage clients, spaces to add notes, contact info etc Ease of working together with our team to keep on top of projects and clients"

7 years ago

Matt G. star-alt star-alt star-alt star-alt star-alt

President, Next Act Franchise Advisors

"You can build a series of template email and schedule them to be sent based on the date you enter a new contact"

7 years ago

Tracy R. star-alt star-alt star-alt star-alt star-alt

VP Sales & Marketing, Keystone Certifications Inc.

"Simple to download contact information into database and excellent data relation between contacts, leads and opportunities. Outlook add-in makes database tracking of emails virtually automatic."

7 years ago

Laura C. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

jaclyn w. star-alt star-alt star-alt star-alt star-alt

marketing manager, clutch design

"Great price for product and user friendly. I discovered Insighlty after demoing many other options. I have used other CRMs at previous jobs but did not need such an elaborate database for this new job. It was easy and quick to implement and covers the bases."

8 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Very easy to get up and running for a small team. The implementation is simple and straightforward and doesn't require any deep technical knowledge. Screens are clean and easy to navigate."

8 years ago

Erik H. star-alt star-alt star-alt star-alt star-alt

Owner/Managing Member, Maven's Connections

"Helps us to better manage our business, from contacts to opportunities. Easy to use with a manageable learning curve. My wife and business partner who is not very technologically savvy was able to learn the core features very quickly. Excellent customer support and database of tutorial videos. Excellent integration with Gmail allowing one to seamlessly im..." Read more

8 years ago

Kritsada P. star-alt star-alt star-alt star-alt star-alt

Country Manager, GE Healthcare

"null"

8 years ago