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1,153 reviews
5/5 average rating
Vicki Stroud
Robert Christiansen
"Awesome experience with both Alicia and Robert. They were both knowledgeable about products, sleep styles, and even pillow type for back vs. side vs. belly sleepers. Never felt rushed, nor any sales pressure. In the last 10 years we’ve had Kings Down, Tempurpedic, Sleep Number, and even a split hybrid… looking forward to many good nights and glad our purc..." Read more
2 years ago
Google review
Synthetic GraveMind
"Bradley was the best guy, he made shopping fun, I would recommend him to anyone who wishes to shop here."
2 years ago
Google review
Joni Christiansen
"Alicia was so accommodating and helpful when we were in the store! Robert quickly returned our sleep quiz results via phone call before we left home. Such an enjoyable experience! Highly recommend. Got to meet both of them and they were both pleasant and amazing!"
2 years ago
Google review
Rachel Rose
"Thankful for the help and knowledge provided, and the attentiveness without pressure. After trying out everything, the Manchester seems like the best bed in comfort, quality and price (comparatively, for what you get) in all of West Michigan and we can't wait to use it. We appreciate knowing that we are praying what the bed is worth, instead of dealing with..." Read more
2 years ago
Google review
Ella Shine
"Great mattresses and great service with great prices!"
2 years ago
Google review
Kenneth Johnson
"Manager Joe was kind, knowledgeable, and sought to understand our exact need for the mattress/boxspring. He and a colleague helped load everything into my pickup. Excellent customer service! K. Johnson"
2 years ago
Google review
D. Nathan Engelsma
"Jahaan was a great help! I will definitely go back when I need another mattress!"
2 years ago
Google review
jordan crampton
"Great customer service Jon was on point"
2 years ago
Google review
Jason Wiersema
"Great Experience…our 2nd Jonathan Stevens mattress. We love this place!"
2 years ago
Google review
Tracie Wolffis
"Professional and courteous salesmen! Very knowledgeable and could answer all questions. Quick delivery available! I love that it is made in Michigan!"
2 years ago
Google review
Tracy Snyder
"Michael was super knowledgeable of the mattresses. Showed us all of the options but did not sway us to buy top of the line. Have shopped here before and always have great customer service."
2 years ago
Google review
Jen Hearts
"We bought a bed from Johnathan Stevens Mattress Co, in May of 2021. Our salesman Robert Hawley, was great! Knowledgeable but not at all pushy. Of course, he works for a great company, who builds your quality mattress in town and actually produces a quality product! I love my mattress! The company also stands behind their product. I have bought several mattre..." Read more
2 years ago
Google review
Jacob Kinney
"It was my first time buying a mattress and Robert made it feel easy. He was very professional and personable, explaining the differences between multiple mattresses until I found the one that was perfect for me. I had a wonderful experience and will be recommending this location to my friends and family."
2 years ago
Google review
Linda Bosch
"We’ve bought 2 mattresses in the past 5 years. While they were good at first, within a year or two, significant indentations in the mattress seemed to make my lower back pain worse. Now we’ve just bought a new split king mattress from JS and while we don’t know what it will feel like a couple years out, I’m optimistic for a couple reasons. First, Alicia, ou..." Read more
2 years ago
Google review
Customer Service DHM
"We love Kurt and Bradley, both are very helpful and very knowledgeable."
2 years ago
Google review
Erica Rizzo
"Robert (Kentwood location) was absolutely fantastic in helping me find a mattress! He is extremely knowledgeable about mattresses/industry and he has a great personality!! Great experience!!"
2 years ago
Google review
Jennifer
"Adam has always been the most helpful, awesome, down to earth salesman! Still loving my bed I purchased a year ago. Thankful he called to check in on my bed and my sheets. Was excited to hear my sheets had a deal going on and I was in need of another set!"
2 years ago
Google review
LILLEGEND769
"Nick helped us find two mattresses that met our needs. Every question we had was answered and we left very satisfied. Looking forward to having them delivered!"
2 years ago
Google review
Erika Genz
"We recently purchased a mattress at this location. The manager was helpful without feeling like he was just interested in getting the sale. Most impressively he took the time to write a personalized thank you card mailed to us. All the good feelings of going to a local place and receiving personal service all around! Couldn’t be happier with our choice to s..." Read more
2 years ago
Google review
Kurt Heyer
"I purchased the Great Lakes, Lake Ontario Mattress from Brad, and can't wait to try it out when it is delivered in a couple weeks!! I obviously can't give you a review of how satisfied I am, until I receive it, but I can tell you that Brad was incredibly knowledgeable and helpful in explaining the design and types of materials used in constructing the mattre..." Read more
2 years ago
Google review
Jeffrey Stump
"Help me find exactly what I needed"
2 years ago
Google review
Shane Davy
"Very friendly service great locally made mattresses"
2 years ago
Google review
Michael Rash
"Thanks to Brad and Curt. They were so professional, helpful, pleasant and knowledgeable. Answered all questions clearly and offered some recommendations too! We are repeat clients, this is our third JS mattress. And we brought our parents and they bought a mattress too. Thanks so much! Mike and John"
2 years ago
Google review
Amalie England
"Very friendly sales group. Does not push product on you and allows you to take the time before making a final decision on your purchase."
2 years ago
Google review
"Very Friendly. Easy to work with. Thank you!!"
2 years ago