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1,603 reviews
5/5 average rating
Cherie Johnson
LAURA STACK
"Mother and I were out mattress and box spring shopping and happened to drive by a Jonathan Stevens store. Great luck! Adam seemed very knowledgeable. The store was clean and organized, not cluttered. Our purchase was delivered in two days. I'll go back again when the time comes."
2 years ago
Google review
Nancy Fitzgerald
"Knowledgeable, professional, friendly. Buying a new mattress was a surprisingly enjoyable experience."
2 years ago
Google review
Sharon Pribble
"Ryan was very friendly and helpful."
2 years ago
Google review
Nate Kemp
"I can't say enough great things about Jonathan Stevens. Not only did they save me thousands of dollars for a comparable mattress elsewhere, but I've been saved countless hours of sleepless nights from my old mattress. The service and support is also great. Jahaan showed my partner and I a number of beds. He was patient (particularly as we had to try multipl..." Read more
2 years ago
Google review
Steve Stamper
"Robert did a wonderful job helping us fully understand our decision and we never felt pressured to purchase. Highly recommend!"
2 years ago
Google review
Jessica Karnack
"Ben was great! Took his time and gave us space to look and lay for as long as we wanted. Helped us find our mattress and we’re excited for it to arrive!"
2 years ago
Google review
Nick Redell
"I'm confident that we got the right mattress. And the in-store experience with Robert was great. Bonus points for the mattresses being made in Grand Rapids. We'll be back!"
2 years ago
Google review
Mark Herberger
"We received friendly, knowledgeable, professional service, from first meeting to finalizing purchase. Great shopping experience."
2 years ago
Google review
Taylor Hermanson
"Chris Hull was the sales associate who helped my husband and I and he was so helpful, informative, and friendly! We had a wonderful shopping experience and did not feel any pressure. I highly recommend!"
2 years ago
Google review
Jeff Fleck
"Regan was very informative and helpful and kind as he helped my 79 year old mother pick out the best bed for her needs. He took his time to explain in detail the differences between the mattresses and made great suggestions to help my mom be comfortable and safe."
2 years ago
Google review
Mrs. J L
"Great customer service. Friendly & efficient. Fast delivery time. Very comfortable mattress for a very good, fair price."
2 years ago
Google review
anne karas
"Adam was knowledgeable, providing guidance and insight into our guest room mattress selection. With his help we were able to select what I expect will be the perfect mattress for our guests comfort. The local aspect of Jonathan Stevens brand was a strong incentive for us!"
2 years ago
Google review
Hayley Reitsma
"Robert H helped my husband and I pick out a mattress and pillow set in our budget in an efficient, straightforward way that made us feel very comfortable with our purchase. They made our mattress and delivered in to our house within 2 days!"
2 years ago
Google review
Tammy Keck
"Good place for a good deal on a mattress. Local store and the mattress are made in Grand Rapids."
2 years ago
Google review
George Ferguson
"Chris Hull in Muskegon is a true professional and was spot on with his product knowledge. He took the time to truly listen to my needs as we walked through the various mattress styles. And once my choices were made, he made my life easy with loading out the mattresses and completing the sale. Thanks again Chris for an excellent customer experience! Cheer..." Read more
2 years ago
Google review
DPorter58
"Had an amazing salesman. No pressure and very knowledgeable."
2 years ago
Google review
Jennifer Horne
"Rob was incredibly helpful! He took the stress out of mattress shopping for me. He was very knowledgeable about pairing me with the right mattress and at a better price than I expected. I will be getting a newly made mattress with a 100 day "comfort exchange"!! I highly recommend Jonathon Stevens, their customer service is fantastic!"
2 years ago
Google review
David Maurer
"Tom was extremely informative and generous with his time."
2 years ago
Google review
Sarah Smith
"Joe greeted us with a smile when we walked in, he managed multiple customers with ease and made us feel welcome and comfortable. The selection of mattresses was ample and affordably priced. 5- star, would recommend"
2 years ago
Google review
Jessica Baxter
"He was very informative and very personal."
2 years ago
Google review
Anne M
"Curt was wonderful! What a great experience. We wish he sold more than just mattresses! Thanks curt ."
2 years ago
Google review
Dave Munch
"Adam was knowledgeable and helpful in choosing a mattress. Was professional through the process."
2 years ago
Google review
Jeanne Marie Laroque-T
"Definitely come here if you’re looking for a new mattress and have all the questions. Robert assisted us in finding the perfect mattress for our needs. He was cheerful, very knowledgeable, honest, nice, and had a fun attitude. He listened to all of our needs and answered all of our many questions and concerns. We appreciated that he didn’t make us feel press..." Read more
2 years ago
Google review
Kyle Willacker
"Great service, very knowledgeable. Not pushy."
2 years ago
Google review
"I visited the Grandville store today and Ryan was awesome! I was exhausted and he got me on a bed with a pillow, sat down a comfortable distance away from me and just chatted with me. After about 5 minutes, he asked me how the bed felt and the continued with his progress of finding the best sleep system for me. I needed a bed for me and my spouse and we wer..." Read more
2 years ago