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1,330 reviews
5/5 average rating
Rochelle VanDerKamp
Jessica Dozeman
"Alicia Hanson at the Portage MI location was more than expected. Kind, compassionate and accommodating for both my significant other and I. Couldn’t have asked for a better time. 100 out of 10 would recommend."
3 years ago
Google review
Bradley Smoes
"Great buy. Made locally in Michigan"
3 years ago
Google review
John Sprague
"Robert was amazing! From the moment I walked in the door he was prepared to help me, asked excellent questions about what I was looking for and made the variety of choices easy to digest! Unbelievable customer service and will be coming back in the future!"
3 years ago
Google review
Wyatt Morren
"I worked with Joe Kegel. That young man was awesome, he ask questions about how I sleep what do I like show’d a few styles but not to as to confuse me. He was polite and very knowledgeable about everything. Looking forward to my new set up on Tuesday. Very pleased with the quality service I got!"
3 years ago
Google review
Kimberly Bartlett
"Our sales lady was so very polite and knowledgeable about the different types of mattresses and she took time to show us different things we could purchase for mom's new mattress set. She was very informative with out being pushie. We really enjoyed working with her, she told us how everything was made and asked if we had any questions before moving on to th..." Read more
3 years ago
Google review
Pam Yonker
"We were very impressed with Robert and his attention to detail and helpfulness. We couldn't believe how seemless the whole process was. Keep up the great work and we appreciate the wonderful service."
3 years ago
Google review
Vince Ben
"Thank you Bradley for the great experience shopping for a new mattress!"
3 years ago
Google review
Reena Krishnan
"Amazing customer service and it’s always good to support local!"
3 years ago
Google review
Kim DePuit
"Michael, thanks for great customer service. We very much appreciated you r soft follow ups without being pushy. We were in the store in & didn't purchase and Michael kept in touch without going overboard. He was also very knowledgeable, informative & answered all our questions. As a result we went back & purchased our mattress today. We look forward to..." Read more
3 years ago
Google review
Albert G
"Robert was great! He didn't pressure us, was pleasant to be with and helped us understand our choices. He is exactly what you want from a salesperson and was the main reason we felt comfortable making the purchase. Imagine a more charasmatic and funny Hank Hill. Really appreciate his work and are excited to get our new Bed! I will update the review once w..." Read more
3 years ago
Google review
Sara Klaasen
"Robert was amazing, he spent so much time with my husband and I picking out a bed that we felt like old friends by the time we left! He really knows his beds and they really stand by their product! Best part is they make their beds to order right in Grand Rapids; the week you order they start building your bed! Thank you so much Robert!"
3 years ago
Google review
Ali Weber Photography
"Alicia was very helpful today when purchasing two mattresses. She answered all our questions and had great information in helping us decide which mattresses to buy. Loved supporting a local business in West Michigan! I was amazed with how quickly we are able to receive our mattresses as well. Very excited to sleep in our new beds! Highly recommended Alicia..." Read more
3 years ago
Google review
Lori Gardner
"Knowledgeable and very helpful employees."
3 years ago
Google review
Kim Hallas
"Autumn was absolutely wonderful to work with. This was the easiest time I ever had picking out a bed. She answered all my questions and had everything completed in no time. Thank you for such great service!"
3 years ago
Google review
Anywhere For 3
"Alicia was so friendly over the phone and in the store. Very accommodating and kind. We will recommend t his store to our friends."
3 years ago
Google review
Ben Johnson
"We originally purchased a sleep comfort 3 for our daughter and we were very impressed with the quality of the mattress and purchase experience. When our mattress recently hit the decade mark, we returned to Jonathan Stevens and again really enjoyed our buying experience and the mattress itself is wonderful. We went with the ComfortMaster Providence and could..." Read more
3 years ago
Google review
Marie Fair
"Very nice store, with lots of options. Our sales person, Alicia Hanson, did an awesome job. The first time that we came in, she stayed way passed closing time to answer all of our questions. She knew the product thoroughly, and welcomed any questions. The second time we came in, ten days later, she remembered our names and what we were looking at. We bought..." Read more
3 years ago
Google review
Kyle Borst
"Robert walked us through the details of the different mattresses and helped us make the best decision for us at our own pace."
3 years ago
Google review
Ben Schroeder
"My wife and I purchased a mattress from the Leonard St. location and we could not have been happier with our experience. Jahaan, the sales consultant, was extremely helpful. He is both knowledgeable and friendly, and he made it easy for us to find the mattress that fit us best. I highly recommend the store to anyone looking for a new mattress!"
3 years ago
Google review
Binks & Takeeya
"I came in and received not only the best customer service but Joe was very patient and helpful with what I needed to purchase. Probably one of the best businesses I’ll shop at being in the real estate business !!!!!"
3 years ago
Google review
Kitty Dull
"We recently stopped in the store to get a mattress. We were immediately greeted by the sales associate Rob. Want to start this review by giving Rob a huge shout-out. He is super friendly and really knows his stuff. He helped us to determine what kind of mattress would be best for us and showed us different mattresses in different price ranges. We felt totall..." Read more
3 years ago
Google review
Lorrie Gorby
"Thanks Robert for taking the time and care to help us find a mattress that was just right for us! There wasn’t a question you couldn’t answer (and my husband asks many!!). Robert took the time to clearly explain each mattress and help us to understand what would be the best for us! This shopping experience was the most fun we had in a long time. I would reco..." Read more
3 years ago
Google review
Dave Schultz
"Great service and straight forward pricing!"
3 years ago
Google review
Arron Sturgis
"Curt was very polite and detailed about getting my every need met for my new bed plus keeping it in my budget I was very happy with my first experience with Jonathan Stevens thanks to Curt"
3 years ago
Google review
"We have purchased 3 mattresses from Curt at the Holland store, we have come back each time because of the wonderful service and ease of buying, they are helpful, not pushy, and have a great selection of in-stock mattresses. We have recommended them to many people and will continue to trust them with our mattress purchases in the future!!"
3 years ago