1,603 reviews
5/5 average rating
Greg Benzer
Tom Krupiarz
"Nicole was most helpful in advising us on our mattress selection. Both in softness and price. Delivery was free and stress free. Enjoy purchasing from a company that delivers. Mattress was made Wednesday and delivered Thursday."
4 years ago
Google review
Sarah Rosema
"Tonight my husband and I walked into Jonathan Stevens to browse and hopefully purchase a much needed mattress. As soon as we walked in the door we were greeted by Joe. He was friendly, professional and super helpful! We will definitely be recommending Jonathan Stevens to our friends and family!"
4 years ago
Google review
Melinda King
"Rob was super helpful. Nice buying experience, we are excited for our new bed. We can’t wait."
4 years ago
Google review
Amanda Duncan
"I was helped my Jahaan at the Leonard St. location. Although I sampled a selection of mattresses and pillows, I ended up purchasing the first mattress and pillow recommendations he gave me. This guy knows his stuff! His great costumer service and seasoned knowledge made for a wonderful experience at Jonathan Stevens. Two thumbs up!"
4 years ago
Google review
Darlene Froelke
"Chloe was a big help in making my decision. I didn't feel rushed or any pressure to buy, which I did."
4 years ago
Google review
Jason Dean
"Vince has helped us with both of our new mattresses. He was very informative, and shown great customer service skills."
4 years ago
Google review
Brad Heugel
"Stopped in at the Wilson Ave store for a couple mattresses. Nicole was very knowledgeable of what they offer. She was very delightful to work with. She didn’t push a sale which is nice to not be pressured. I would definitely go back again."
4 years ago
Google review
Sally Beerhorst
"We had the pleasure of working with Bradley and Felicia this morning at the Holland store. They were helpful and pleasant and perfectly willing to help us verify our mattress choice even though the sale itself would be credited to Jahaan at the Grand Rapids Leonard Street store who initially walked us through all the options. Their interactions with each oth..." Read more
4 years ago
Google review
Sg Gs
"Awesome place to go if you want to make sure you know exactly what you're going to be sleeping on for the next 10 years! Chloe showed us around, she was both very friendly and knowledgeable!"
4 years ago
Google review
allan quinn
"Excellent customer service by phone with Grandville store, factory snd in person at Northland store in Grand Rapids. Easy to discuss without sales pressure and nice process to help sort through the wide range of options. Past purchases have held up well and pricing is very competitive all the time without the worry of missing sales or other promotions."
4 years ago
Google review
indy huggett
"Chloë was really helpful and had a lot of knowledge about the different mattress options. Thanks!"
5 years ago
Google review
Gabe Ford
"Was in need of a mattress and Vince was extremely helpful. He helped me find a mattress that was perfect for me and was in my budget. He also had me in and out in a timely fashion. He loaded it into my truck as well. Excellent customer service would recommend!!!"
5 years ago
Google review
Jordan Berg
"Chloe was great to work with! She provided excellent customer service and she helped me make a great selection!"
5 years ago
Google review
Angela Morey
"The experience there was great (Curt was the one who helped us) very easy and not pushy on what to get, which was a lot better then other places I've been to. When the whole bed was brought to our house installation went fine, simple and quick nothing damaged or anything so that's another good thing. It's been a week now since we've gotten the bed and we've..." Read more
5 years ago
Google review
Chelsea Dunn
"I love the environment of this store! I was helped by a woman named Chloe and she was so friendly. Definitely coming back again soon!"
5 years ago
Google review
Linda Freeland
"Great mattress for our guest daybed! I purchased a Raleigh twin mattress with the help of Chloe, she carried it to my truck!! Great service, very comfortable bed and I like supporting a West Michigan company!"
5 years ago
Google review
Rosie Flannigan
"Excellent selection and service. Bed is perfect and right in the price range I wanted. Will definitely buy here next time I need a mattress."
5 years ago
Google review
mary pallas
"Awesome staff and the best mattresses available. They make them for the Amway Grand Hotel and that’s the one I buy. Can’t wait to jump in bed."
5 years ago
Google review
Daniel Vidro
"The associate was very helpful and professional. She was very pleasant and did not pressure us. She showed us our options. We chose a mattress and left very pleased. Highly recommend"
5 years ago
Google review
Eric Safin
"My wife and I had a great experience with Curt M. the sales consultant today. He was awesome. He is very knowledgeable, answered our questions, friendly, and offered some good suggestions."
5 years ago
Google review
Paula Bojsen
"Great salesman (Brad)! Listened to what I wanted and helped me choose the perfect mattress for me. Not pushy at all, knew his product and what questions to ask. Will buy from again. The mattresses are locally made, and the best I've tried."
5 years ago
Google review
Reuben VanderZwaag
"Had a great experience purchasing a mattress set here! We are excited to get our mattress in and enjoy a better nights sleep! Jahaan did an excellent job explaining the different mattresses without being pushy. Would highly recommend!"
5 years ago
Google review
matt williams
"My wife and I stopped by the Northland Drive store at the end of the day on a Sunday. We worked with Adam and he was great to work with! He was able to set us up with our ideal mattress and everything we needed to go with it! It was a great experience, especially with an hour left in Adam’s shift. We’ve had the mattress for over a week now and it’s been grea..." Read more
5 years ago
Google review
Szymon Machajewski
"Nice store, relaxed pace. Quality beds to support the greater part of our lives. Horizontal success. We came back after 6 yrs of happy sleeping on JS bed to get two for our kids."
5 years ago
Google review
"Jahaan is very knowledgeable and good at multitasking. Great selection and service."
4 years ago