KFC Reviews & Testimonials

3.9 (877)

Yelp Reviews: 877


5
45%
4
28%
3
9%
2
6%
1
12%

73% of Yelp users would recommend KFC

  877 reviews
  3.9/5 average rating

  Showing 1 star reviews only  

OliveR A.

OliveR A. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"Disaster of a pizza today. Ordered a chili paneer pizza, the bread tasted like cardboard. Maybe they switched to an environmental as a cook who decided to recycle one of the the pizza boxes. When we confronted the young lady, who we could tell was already frazzled, she was defensive. Even though we told her that we have been coming here since the day of t..." Read more

5 years ago

Venkata A.

Venkata A. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered chilli paneer pizza and it was not good. It hardly had any veggies on it and the spice did not taste right. The size of the pizza was good but more than half of it was wasted. The crust was hard and it felt like it was a leftover pizza (I saw the guy take it out of oven in front of me, I know it was not a leftover). For what it tasted, I'd..." Read more

5 years ago

Venkata A. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered chilli paneer pizza and it was not good. It hardly had any veggies on it and the spice did not taste right. The size of the pizza was good but more than half of it was wasted. The crust was hard and it felt like it was a leftover pizza (I saw the guy take it out of oven in front of me, I know it was not a leftover). For what it tasted, I'd say t..." Read more

5 years ago

Vishnu S.

Vishnu S. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"One of the worst service I ever had in Bay Area, they do not have enough front end people to receive order. Min 50 mints to get food after submit the order. Decided not to go again.. sorry for that review . It's happening to me second time ."

5 years ago

Vishnu S. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"One of the worst service I ever had in Bay Area, they do not have enough front end people to receive order. Min 50 mints to get food after submit the order. Decided not to go again.. sorry for that review . It's happening to me second time ."

5 years ago

Jevon H.

Jevon H. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"The service here is horrible, they do not honor 15% off as advertised on Yelp nor do they give you a receipt for what you ordered."

5 years ago

Jevon H.

Jevon H. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"The service here is horrible, they do not honor 15% off as advertised on Yelp nor do they give you a receipt for what you ordered."

5 years ago

Rama K.

Rama K. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"They are very slow delivery. For pick they will say 20-30 mins. After 50 mins also pizza will not be ready. It happen 3 times for me. They are able to servive because of pizza taste is good."

5 years ago

Rama K. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"They are very slow delivery. For pick they will say 20-30 mins. After 50 mins also pizza will not be ready. It happen 3 times for me. They are able to servive because of pizza taste is good."

5 years ago

Sweta B.

Sweta B. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"If there was a way to give them negative stars... I would give this place. I'm writing this review sitting at this restaurant.. the lady has zero customer service. She could have handled the situation better!We ordered on the phone at 8:45 pm and entered the restaurant at 9 pm. We decided to dine in and she refuses to seat us... we told her we wanted to..." Read more

5 years ago

Sweta B. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"If there was a way to give them negative stars... I would give this place. I'm writing this review sitting at this restaurant.. the lady has zero customer service. She could have handled the situation better! We ordered on the phone at 8:45 pm and entered the restaurant at 9 pm. We decided to dine in and she refuses to seat us... we told her we wanted to din..." Read more

5 years ago

Kunul G.

Kunul G. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"They don't split bill for 3 or more. We thought this is totally absurd. Usually any place will split bills for any number of people."

6 years ago

Sukhi H.

Sukhi H. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I used to love their pizza.. Pizza quality dropped and customer service is not meeting US standards and they are rude. it is all waste of time and money..."

6 years ago

Vijay G.

Vijay G. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"Poor customer service, no one there to greet or guide us on whether to order and take a table or go to the table and someone will take the order later.. I waited for couple of mins for the person at the counter to finish the call and ordered pizzas and took a table, it was not clean so asked the guy cleaning the opposite table to clean the table, he seemed s..." Read more

6 years ago

Babu K.

Babu K. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"I don't usually give bad feedback if the food is not tasty I think sometimes it happens on the day when I ordered a pizza and wings for lunch and they said it takes 30 min to make it and I went after 40 min and the chef didn't start with the pizza and was rude. He said he called me that it is getting delayed and it is a lie I never received a call from them...." Read more

6 years ago

Shruti M.

Shruti M. star-alt star-alt star-alt star-alt star-alt

Gardena, CA

"Service is extremely poor.. waited more than 30 mins for my pizza to come. Lost my interest to even have my food."

6 years ago

Disha U.

Disha U. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I expected this to be really good but it turned out as complete disaster. The service that they gave was so bad we had to wait for 35 mins before getting our pizza and on top of that people who came after us were served before us, why just because they were owners relatives. Please understand that when you are in a business whoever comes to your restaurant i..." Read more

6 years ago

Disha U. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I expected this to be really good but it turned out as complete disaster. The service that they gave was so bad we had to wait for 35 mins before getting our pizza and on top of that people who came after us were served before us, why just because they were owners relatives. Please understand that when you are in a business whoever comes to your restaurant i..." Read more

6 years ago

Shruti M. star-alt star-alt star-alt star-alt star-alt

Gardena, CA

"Service is extremely poor.. waited more than 30 mins for my pizza to come. Lost my interest to even have my food."

6 years ago

Omsterathome M.

Omsterathome M. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Takes too long. Sitting here and waiting. Barely anyone... do I need to go back there myself and make the pizza?!"

6 years ago

Omsterathome M. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Takes too long. Sitting here and waiting. Barely anyone... do I need to go back there myself and make the pizza?!"

6 years ago

Melissa B.

Melissa B. star-alt star-alt star-alt star-alt star-alt

Hayward, CA

"Had the tandoori sticks & chicken tikka pizza. The flavors were decent. The tandoori sticks had more flavor than the pizza. The employees weren't very friendly or helpful though. The worst part... Both my friend and I got TERRIBLE food poisoning the night we ate it. We will definitely not be going back. Which is unfortunate because we wanted to like this..." Read more

7 years ago

Lisa L.

Lisa L. star-alt star-alt star-alt star-alt star-alt

Benicia, CA

"Came here before, food was good, wait was terrible. I thought they must be having an off night. Back here again for a chill valentine's day night with my hubby and the warriors game.. but 50+ mins of waiting and no food in sight. The owner/worker is still taking orders from walk-ins and the phone but only one guy is in the back cooking! I know you want as ma..." Read more

7 years ago

Sandeep R.

Sandeep R. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"I ordered 2 hours before my pickup time and I had to wait more than 45 mins after pick up time to get my order ready. Restaurant associate says that they don't care much about EAT24 orders and focus more on in-person orders or phone orders. This is ridiculous and totally unacceptable. That's not how you manage customers service. We are first time customer he..." Read more

7 years ago

Ashwin S.

Ashwin S. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"Terrible wait. Ordered food online via Eat24 and went to pick up 30 minutes later. The pizzas were not ready and had to wait for one more hour to finally get the pizzas in hand - a total of 90 minutes from the time of online order to getting pizza. All along the wait, I was promised that the pizzas will be ready in 10 minutes. Extremely poor service. Please..." Read more

7 years ago