2,479 reviews
4.9/5 average rating
Harry McCauley
Paz “Paz” O’Sullivan
"Not entirely truthful. I was told I could have my car serviced at my local main Vauxhall dealer but Motor easy only uses Halfords service centres . So rather misled by sales person."
2 months ago
Google review
Skele Tuber
"All I can say is Ad Blue is not covered on cars over 5 year or 50,000 miles….they do not tel you that, which may mean lots of other things you think are covered are not!!"
2 months ago
Google review
D mo
"Very easy process."
2 months ago
Google review
Shraine Tumber
"Was given wrong details regarding a full service for £166. Was told on numerous occasions that it covered a full service including genuine dealership parts. After booking with the garage, they told me they had lied and it was incorrect information."
4 months ago
Google review
Anshul Gupta
"Good service offered by sales Jayed However, not very impressed by claims"
4 months ago
Google review
Kevin Fosh
"Not as impressed as I would have hoped for. Want to charge you £75 pounds for one of their network the garage to investigate fault before they tell you if what's wrong is covered! Problem with that is if they don't cover it you are. Already £75 down . You can go to independent for free investigation but then you have all the normal you pay and claim it back..." Read more
2 years ago
Google review
Aaron Parmar
"Issue now resolved"
3 years ago
Google review
VINCE otoole
"have had there warranty for two years and never used but just renewed for 18 months for price of twelve seemed good value for peace of mind hopefully I wont be wrong will only know when I use it that's why 3 stars at the moment."
3 years ago
Google review
Andrew R Turtle
"They talk a very impressive game when selling the warranties. I have just had an 'offer' of a £10 to leave a review (before the policynhas started) so my rating is 'neutral' until such time as I need to claim. The proof of the pudding is in the eating and all that......"
3 years ago
Google review
Gary Stevens
"After taking out Gap insurance I initially got a few emails trying to get me to purchase other services like Alloy wheel and minor damage insurance, when I ignored these I stated getting phone calls. It took four attempts with different call centre operators to get me off there list."
3 years ago
Google review
Lee Christie
"Car repaired gad to chase up dealer for updates.carfully repaired following g diagnostics tho communication could have been better."
3 years ago
Google review
kelvin luscombe
"Just joined, June 2021 , looks a good deal time will tell. This was taken out on my C250 Mercedes 60100 miles . 2016, used the B full plan My customer sales guy was Jag. Just 3 stars as have not made any claims as yet. Most Mercedes Main dealers hourly rate is over £150 labour cost hourly, Jag agreed after talking to his manager to up this to £200 hourl..." Read more
3 years ago
Google review
Adam Stewart
"When I first bought my car from the dealer 2 of the DRC shockers went and started leaking/nocking. It came with 3 months RAC warrenty which covered the repairs of in full straight away. Took out a £1100 Motoreasy warranty because it’s a top end car and 9 months later another went. These are original parts from new on a 7 year old car. Motoreasy refused to co..." Read more
4 years ago
Google review
Arundev Puthenpurayil
"MOT - Reg SA16RWP - Swindon Halfords - March 9, 2021 Booked for MOT with the motor-easy company and their partner updated wrong value for mileage. Actual was 42K but the garage marked it as 115K. Still running behind that for the fixes... i dont know how they will rectify that in DVSA website. Very much disappointed with the unprofessional service. Update..." Read more
4 years ago
Google review
James Chandler
"As they are changing things around it is a bit hard to try to find things, be good when it is finished as u will have a sainsbury in they"
4 years ago
Google review
Paul L
"Cheaper than main dealer for cosmetic repair insurance but then you get what you pay for, I have submitted a claim but now I am just being ignored, no response, nothing just left in limbo, wish I had paid the extra and gone with my main dealer when I purchased the car. Now I have a dent, no repair and nothing to show for my premium that is now paid in full...." Read more
4 years ago
Google review
aaron landricombe
"Be good if they could tell you a time of your booking and not just a date."
5 years ago
Google review
darren hutton
"Thanks to Matthew you for being so understanding and resolving the issue I had."
6 years ago
Google review
KEN Orme
"Rang today 26.02.19, regarding non receipt of my policy from 6-7 days ago when I had been assured it would be posted to me. Spoke to a very very unhelpful person called Satti who couldn't be bothered to help me out other than to say the person (Tom) who dealt with your sale is in later I will email him to deal with as perhaps he is in the process of doing i..." Read more
6 years ago
Google review
Harrison Kirby
"Review modified whilst complaint is being processed"
6 years ago
Google review
David Hughes
"While I can’t fault the warranty offered or the additional services bought such as car servicing, I urge potential buyers to be very wary of the cancellation terms. I cancelled my warranty having just entered the seventh month because I had bought a new vehicle which came with a manufacturers warranty. The terms of cancellation were made available to me afte..." Read more
6 years ago
Google review
P L
"After a discussion with a very nice lady in customer services, I have now revised my review to 3 stars. Motoreasy will be monitored very closely to see how we move forward, fingers crossed a repeat of what occurred will not happen again. Thank you for resolving this issue I had."
6 years ago
Google review
"Haven't had to claim yet. Decent price but onboarding was a bit annoying. Told me a day after I paid that the insurance hadn't started yet. Otherwise, can't review until I claim"
a month ago
Google review