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2,309 verified testimonials
4.9/5 average rating
Helen Winter Verified customer
Andrew McGill Verified customer
"The surveyor who came to my house was great, but I think he should have been given more information about the type of survey I had pad for. Especially because the perso I booked the survey on the phone had up sold me the type of survey."
2 years ago
Jon McLarty Verified customer
"Very quick and efficient. Got booked in and the report back in a little over a week! No samples were taken. I would of liked a bit more reassurance why no samples were taken but great other than that!"
2 years ago
Mei Seung Wong Verified customer
"quick response for quotation and follow up enquiries. The report is really comprehensive and easy for a layman to understand how an assessment is conducted."
2 years ago
Denis Bosseau Verified customer
"Very good service, excellent response rate and overall customer service. The survey reports are clear and thorough."
2 years ago
Haroon Taylor Verified customer
"NSUK were very professional and efficient throughout. They organised a convenient time directly with the estate agent and completed the survey all within a week and a half. They did send emails asking for payment after it had been sent."
2 years ago
Alan Morris Verified customer
alan morris
"Annabel and Paul were very friendly and receptive to my requests. Nice to have someone answering the phone promptly these days. Doesn't often happen. Some problems gaining access. Having a fixed time rather than window would have helped."
2 years ago
Kieran Franzen Verified customer
"Service was good, friendly professional staff, only critism is they cancelled last minute which was inconvenient but appreciate can't always be controlled"
2 years ago
Angelo Takkas Verified customer
HSRS Limited
"Good service for a reasonable price"
2 years ago
Michael Perry Verified customer
BofA
"Whole process very quick and smooth. Customer care after the report has been provided could be improved - I asked a number of questions on the online portal and was not given answers at all for most of them"
2 years ago
Gemma Verified customer
"Overall great service - we had a couple of minor issues with the booking and invoicing, but they were quickly and easily sorted out and we received our report the next day."
2 years ago
Max Verified customer
"Very good service. Excellent communication, thorough inspection, very informative report and unbeatable price. Only minor issue was that they couldn’t make the survey on the agreed day, but other than that, all very, very good."
2 years ago
Mathew Whillans Verified customer
"Really great support on the phone clarifying what kind of survey would be best. Scheduled the survey quickly and dealt with our 3rd party contact in a controlled and professional way. We would definitely recommend your services."
2 years ago
Bukky Verified customer
"Managed to book in survey in less than a week. Was very impressed by the efficiency and also the very quick replies by Annabelle. I also received my survey report within 1-3 days as specified. Will highly recommend NSUK for a survey!"
2 years ago
Will Gray Verified customer
"Nice surveyor but turned up 1-2 hours after the window I was given which was a bit frustrating"
2 years ago
Alan Rayner Verified customer
Rayners
"Very efficient and prompt, will use again in the future."
2 years ago
Tim Robertson Verified customer
"Very competitively priced, quick and easy to book. Friendly staff"
2 years ago
Damian Worrell Verified customer
OYC
"Nice friendly service"
2 years ago
Janet Lake Verified customer
"Securing a prompt appointment at a time which suited me was good. The sample collector arrived in the time slot indicated on the Monday. I was told I should get the outcome by the Wednesday evening. After chasing it arrived on the Friday am"
2 years ago
David Mitton Verified customer
AW
"Very quick turnaround Only downside is the nudging emails starting with something like "I have been resisting the urge .... " very annoying"
2 years ago
Kathryn Davenport Verified customer
Veritas Care Group ltd
"Well organised and efficient"
2 years ago
Liam Verified customer
"Quick turn around and the guy that came around was great. The quote they give you is sans VAT and it's not exactly cheap so that can be a bit of a surprise. First time I've seen that in a long time in the UK"
2 years ago
Michael humm Verified customer
"Great service from nsuk but the guy who took the asbestos sample should say nothing about the condition of roof as we the third party are paying for it."
2 years ago
DAVID JACKSON Verified customer
Davinte Ltd
"Good service"
3 years ago
Guy Dare Verified customer
"Service was punctual and carried out as advised"
3 years ago
"Very quick and efficient service"
2 years ago