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2,967 verified testimonials
4.9/5 average rating
Rosie Davis Verified customer
Acorn Commercial
Gill Lloyd Verified customer
Arlington Villas
"Good communication and service from initial contact through to completion. The survey was quick and efficient and I received the results by return."
2 years ago
Joanna Gaudoin Verified customer
"Good streamlined service. only small complaint was the invoice was incorrect the first time."
2 years ago
Jessica Edgar Verified customer
"Great, quick service. Fantastic communication regarding the time of the visit. Invoice sent in a timely manner. Only confusion was around the report. I was waiting for the report unaware payment had to be taken before report was released."
2 years ago
Freddy Taylor Verified customer
Mallett
"Good service. Appreciated the quick response and able to provide a visit the next day. Surveyor was helpful. The only problem was that I had a 5hr window to wait and did not receive any warning prior to arrival."
2 years ago
mohammed sabir Verified customer
Prime Homes Estate Agents Ltd
"Great to work with as usual, everything received on time. Inspections done very efficient."
2 years ago
Gabby Verified customer
"I had 2 visits by 2 surveyors, both of whom were lovely, and I felt very confident in their knowledge. They answered all my questions and I’m currently awaiting the sample results. My only gripe is that it all could’ve been done together"
2 years ago
L G Verified customer
N/A
"Prompt and efficient"
2 years ago
Cat Cattermole Verified customer
"+ve Report turned around quickly. Availability was quick no issues on-site The people I've spoken to on the phone are really helpful. But -VE phone service/options horrible notes weren't passed on to the surveyor. some wrong info too."
2 years ago
Andi Morgan-Brown Verified customer
Spitalfields Crypt Trust
"Fast, easy, efficient. A little too pushy with invoice reminders before due date though…"
3 years ago
Gabriel Contreras Verified customer
"Technician looked profesional, he revised what he estimated he had to check. Report is a bite vague, with very standard things and areas not check for some random excuses. I hope is good enough so we don't have issues with asbestos."
3 years ago
Helen Winter Verified customer
"Very quick and efficient service"
3 years ago
Andrew McGill Verified customer
"The surveyor who came to my house was great, but I think he should have been given more information about the type of survey I had pad for. Especially because the perso I booked the survey on the phone had up sold me the type of survey."
3 years ago
Jon McLarty Verified customer
"Very quick and efficient. Got booked in and the report back in a little over a week! No samples were taken. I would of liked a bit more reassurance why no samples were taken but great other than that!"
3 years ago
Mei Seung Wong Verified customer
"quick response for quotation and follow up enquiries. The report is really comprehensive and easy for a layman to understand how an assessment is conducted."
3 years ago
Denis Bosseau Verified customer
"Very good service, excellent response rate and overall customer service. The survey reports are clear and thorough."
3 years ago
Haroon Taylor Verified customer
"NSUK were very professional and efficient throughout. They organised a convenient time directly with the estate agent and completed the survey all within a week and a half. They did send emails asking for payment after it had been sent."
3 years ago
Alan Morris Verified customer
alan morris
"Annabel and Paul were very friendly and receptive to my requests. Nice to have someone answering the phone promptly these days. Doesn't often happen. Some problems gaining access. Having a fixed time rather than window would have helped."
3 years ago
Kieran Franzen Verified customer
"Service was good, friendly professional staff, only critism is they cancelled last minute which was inconvenient but appreciate can't always be controlled"
3 years ago
Angelo Takkas Verified customer
HSRS Limited
"Good service for a reasonable price"
3 years ago
Michael Perry Verified customer
BofA
"Whole process very quick and smooth. Customer care after the report has been provided could be improved - I asked a number of questions on the online portal and was not given answers at all for most of them"
3 years ago
Gemma Verified customer
"Overall great service - we had a couple of minor issues with the booking and invoicing, but they were quickly and easily sorted out and we received our report the next day."
3 years ago
Max Verified customer
"Very good service. Excellent communication, thorough inspection, very informative report and unbeatable price. Only minor issue was that they couldn’t make the survey on the agreed day, but other than that, all very, very good."
3 years ago
Mathew Whillans Verified customer
"Really great support on the phone clarifying what kind of survey would be best. Scheduled the survey quickly and dealt with our 3rd party contact in a controlled and professional way. We would definitely recommend your services."
3 years ago
Bukky Verified customer
"Managed to book in survey in less than a week. Was very impressed by the efficiency and also the very quick replies by Annabelle. I also received my survey report within 1-3 days as specified. Will highly recommend NSUK for a survey!"
3 years ago
"Good service - a more accurate time frame would be the only improvement I'd recommend.,"
2 years ago