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3,220 verified testimonials
4.9/5 average rating
David Segal Verified customer
Segal
Adrian Seabrook Verified customer
John D Wood & Co
"When you get to speak to a human the service is 5 stars but getting through the automated tel. system is painful, especially when you are just trying to follow up on an existing job."
15 days ago
Max Arthur Rush Verified customer
N/A
"Very helpful, trustworthy and prompt with the visit and delivery of the report. The inspector gave friendly and honest advice about the surveys (fire and asbestos for a flat sale) which was appropriate and realistic for a period building."
16 days ago
Pip Hodgson Verified customer
"The service was quick and friendly, but a little expensive for a residential property."
a month ago
Sinead Verified customer
"Recommend by a friend to use SuperNova for our survey and it did not disappoint. I understand there are time frames on when results will be back but Ashley really helped us get these in quick to fit our issues we were facing!"
a month ago
Richard Smith Verified customer
n/a
"A profesional and efficient services delivered in good time. A small error in the report was corrected by return of email on the same day."
a month ago
Verity lees Verified customer
"Received messages asking me to pay when I already had but this was resolved when i phoned and they looked into it. Received the report when they said."
2 months ago
Antony Larkman Verified customer
R Larkman Ltd
"Very efficient and hassle free. Detailed reports arrived quickly."
2 months ago
Greg Robinson Verified customer
"We needed a Fire Risk assessment at short notice as part of our house selling process. Supernova were very accommodating and managed to organise an assessment and the report at very short notice, which was appreciated. Great communication:)"
3 months ago
Philip Craig Verified customer
"Very straightforward to arrange a survey and they arranged a time slot that was most convenient for me. The survey results were sent to me within a few days."
3 months ago
Sue Oldfield Verified customer
Rotherfield House Maintenance Association
"Booking was easy and the asbestos survey was carried out promptly but the address and details on the survey had to be corrected as they were wrong. The amended survey report was sent out promptly so I am happy to use them again."
4 months ago
Mark. Verified customer
"We were a bit disappointed with the booking process initially, however once over the blip, the surveyor was prompt and very professional. The survey report was factual and well presented. Thank you."
4 months ago
Jo Smedley Verified customer
Flat owner
"Very prompt, professional service, Easy to understand everything said and written in report"
4 months ago
Stuart B Verified customer
"Excellent service and second time using Supernova for Asbestos and Fire Risk Assessments. Will use again."
4 months ago
James Oglethorpe Verified customer
"We live in the US. We asked for a fire assessment with very short notice and paid for the expedited report. Communication was good. The company picked the keys up from the estate agent without complaint. They were very helpful."
4 months ago
Hana C Verified customer
"Quick and good service. Full report in a couple of days, really helpful and quick to respond to enquiries."
4 months ago
David Verified customer
"Good service. I knew nothing about asbestos surveys so had to rely on reviews. This company seemed to have good reviews so took a gamble on them. I’m pleased I did. Would recommend."
5 months ago
H Verified customer
"Great service"
5 months ago
Tom Offin Verified customer
Thomson Environmental Consultants Ltd
"Super fast response, very helpful team who pulled out the stops to try and meet our tight deadline. Only reason for not giving five stars is a few of our surveys weren't achieved in our desired timeframe, due to unforseen circumstances."
5 months ago
Otis Robinson Verified customer
N/A
"James from Supernova was super helpful and very efficient on the day. Really appreciated his advice and being able to ask him lots of questions too! Not yet got a reply from Ashley on a follow up call to discuss the results or a quote."
6 months ago
Jesus Ferrero Verified customer
"It was just what we needed although we would have LOVE to have more info in some áreas."
6 months ago
William Draycott Verified customer
"Very professional when booking the survey. Report was very helpful and extensive."
6 months ago
Alun Constable Verified customer
"Polite and efficient service. I was given a verbal opinion on the day that set my mind at rest. This was followed by the lab report to confirm his opinion. Would recommend."
6 months ago
Nick Verified customer
"Quick surveys and thorough reports"
6 months ago
Mark Mitchinson Verified customer
"Quite a slick service. There was a bit of confusing around automated messages, and I would like to speak to the surveyor post the survey, to briefly clarify his findings. Other than that, very good and timely."
6 months ago
"The service provided was responsive, easy to work with, and the contractor very professional. It all could be more tailored to the customer - more specific time estimates and my space was very small but I paid full wack. 300 quid for 1m2!"
2 years ago