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2,309 verified testimonials
4.9/5 average rating
David Segal Verified customer
Segal
Tony Verified customer
Hg&kpr freehold ltd
"Fast reliable, friendly staff. Costs should be linked to size of job. Our communal space is tiny and the assessor was done in 15/20 min. Seems expensive for such a small job"
a day ago
Aysel Sharifova Verified customer
"overall was happy with the surveyor. one aspect i didn’t like was that he put on his mask even though he was certain there were no asbestos so that freaked me out a bit as i got worried that any fibres on his mask could enter the air"
7 days ago
Charlie culwick Verified customer
"Great communication. Super friendly. Timely service - got me booked in really quickly. Report was clear to understand."
10 days ago
Emily Verified customer
"Great service and very quick report following our absestos survey."
14 days ago
Austin Hurley Verified customer
Private
"Efficient, friendly service."
a month ago
Michael Kaltz Verified customer
"Efficient and with good clear communications. Not inexpensive. Lots of recommendations re "fire" which seem over the top for the small area involved."
a month ago
Malcolm Derrick Verified customer
"Fast service and pleasant but it would have been more helpful if it had been suggested that I might need an Asbestos survey when I booked the previous Fire survey a week earlier and done both surveys in one visit instead of two!"
a month ago
Alasdair Anderson Verified customer
"Very professional and quick. Deducted one star for not just sending report and invoice at the same time - paying first felt unusual and made me wonder if I had made a mistake. However everything was fine. Would recommend."
a month ago
Suzie Voce Verified customer
"Really quick to respond- Very helpful on the phone. Arrived promptly and answered all the questions I had. I would say that it might've been helpful to know exactly we were booking as I thought the survey would have a bit more info."
a month ago
Hannah Judge Verified customer
Judge & Co Properties ltd
"Supernova were prompt in dealing with our enquiry and easy to get hold of. Although the report didn't arrive within the time stated, this was sent straight away when we chased it. We would use this company again"
a month ago
Mike nell Verified customer
"Good communication with surveyor who was in the area and suggested starting work earlier than scheduled. Report produced quickly."
a month ago
Andrew Cordell Verified customer
Drive Mansions Ltd
"The assessor was very knowledgeable and friendly. The report is clear and concise and easy to follow."
2 months ago
K Verified customer
Supernova
"Quick quote and easy communication. Arrived in the specified time and report was delivered swiftly. One star off for not contacting me 30 mins before arrival as was promised."
2 months ago
Chandra Verified customer
"Prompt in answering queries prior to the survey and booking the survey. The gap is that there is mention about receiving SMS when surveyor is en route which didn't happen. Also the report can be a bit more details glossary for references"
4 months ago
Gerard Rosal Verified customer
"They are quick and very reliable. Their customer service is topnotch."
4 months ago
Paul Magson Verified customer
Magsons
"Very efficient both in terms of arranging an early inspection and quick response with report following the inspection"
5 months ago
Olga van der Woude Verified customer
"Quick service for a good price. Only reason for not giving 5 stars is that surveyor ran hours behind schedule and did not give updates on ETA. Customer service over the phone was helpful in finding out what was going on."
5 months ago
Tracey Nielsen Verified customer
FT Technologies
"Overall great service and value for money."
5 months ago
Catherine Charles Verified customer
Charles associates ltd
"Not quite a 5 star rating but it so easily could have been."
5 months ago
Anonymous Verified customer
101 Engineering Ltd
"Fast and efficient service and helpful sales team. Would have been five stars except that my first name was misspelled in Supernova's communication to me, and in the report, despite my specific request that it be spelled correctly."
5 months ago
Simon Neate Verified customer
Reading RFC
"Very professional Quick Reasonably priced"
6 months ago
Philip Drummond Verified customer
Drummond and McDonnell RTM Co Ltd
"We requested an asbestos and fire risk assessment - The surveyor provided a thorough and quick review of our communal area and a report was with us two working days later, including recommendations. Very pleased with the service - recommend"
6 months ago
Monica Edwards Verified customer
Not applicable
"Fairly speedy turnaround time with setting up the appointment. The expected ETA wasn't reflected in the arrival time, but the assessor was friendly and respectful. The report turnaround time was very good and appreciated."
7 months ago
maurice Mulvihill Verified customer
"Prompt and organised"
7 months ago
"The service provided was responsive, easy to work with, and the contractor very professional. It all could be more tailored to the customer - more specific time estimates and my space was very small but I paid full wack. 300 quid for 1m2!"
8 months ago