23 verified testimonials
4.8/5 average rating
Donna Parks
Jamie Nolan
"Great job in every way: quality, quickness, communication. We are very happy with work and would work with them again!"
a year ago
Laura Boyd
"From the beginning to the end, Palouse Floors were very kind and helpful with my whole house project! I ran into several unforseen issues where they were supportive and helped navigate the hurdles economically. The guys were respectful, cleaned up before leaving each day, and were willing to go above and beyond. The trim work is almost complete, and I cou..." Read more
a year ago
Sue Nelson
"Shane and Matt did a fantastic job. They are both very respectful and put the customer first in everything they do."
a year ago
Ken Wagar
"We have a rental in Pullman that needed repairs due to a water leak. An Associate referred us to Simon at Palouse Floors, since we live in Yakima, WA. Simon and his associates at Palouse Floor provided great service and great follow up through the completion of the repairs. We would recommend Simon and Palouse Floors without hesitation."
a year ago
Sarah Worthman
"I totally recommend Palouse Floors. Simon and great crew installed our family room flooring and repaired some water damage. Helped us figure out where the damage came from. They were professional, great communication, friendly, answered all our questions and got the job done quickly. Would hire them again!!! Our floors look fabulous!"
a year ago
Heath Blacketer
"Our floors are BEAUTIFUL! We had a great group of guys working here. Everyone whom we interacted with at Palouse Floors was professional, listened to our questions/concerns, and was able to answer those questions and calm the concerns. Every day that the crew was here, they NEVER left a mess. They always tidied up before they were done for the day. As a m..." Read more
a year ago
Marcia Anderson
"Even though a small job, Simon looked at the job, and he sent a crew to fix my mistakes. Easy to work with and very friendly. We were so confident in their work, we left them alone and they finished the job and locked up when they left."
a year ago
Greg Potter
"Good customer service is very hard to find these days, however that is not the case with Palouse Floors. They kept us updated through every step of the way of having a new carpet installed in our home. Matt, the installer, was very respectful to all our needs and questions. Their quality of work is outstanding, they went above and beyond to make sure we are..." Read more
a year ago
Anna Ong Jones
"They had great customer service. Even though our carpeting project was on a long list of projects they had, they kept me updated on how things were going, answered any questions I had, and got me on their schedule as soon as they could. Their workers were awesome! They even came back after the job was done because I wanted a better finish to my carpets and t..." Read more
a year ago
Jordan Hurst
"Not only do the floors look amazing, but the consistent updates, communication, and professionalism made this one of the best decisions we've made for our house. Great people, great products, great results."
a year ago
Lisa Underwood
"A young company growing strong. Dedicated to customer service and satisfaction. Very communicative - highly responsive to questions and needs. They installed vinyl flooring and carpet throughout most of my home - I am very pleased with product and work ethic. They made sure I was completely satisfied with the work done - I will be sure to use them again..." Read more
a year ago
Ana Bishop-Colon
"Helpful and hardworking! Shane and Noah have been wonderful, they are so polite and kind. They have done a beautiful job keeping track and staying on schedule. Wholeheartedly recommend for all your flooring needs."
a year ago
Sydney Brubaker
"Palouse Floors was able to accommodate us on very short notice and did a fantastic job! So happy we got to work with them!"
a year ago
Alice Karl
"What a great bunch of guys! Dealing with them was very easy and enjoyable. They installed beautiful wood look plank flooring in my place and Simon coordinated a job with Skeate Enterprises to paint the interior of my house. Jay stained the quarter round I asked for as base board to match the flooring to perfection - truly a paint artist. I have multiple roun..." Read more
a year ago
Mary Jane Paparazzo
"I am very impressed with the quality of the job.. and only a few days wait time. And they were done with the job in no time at all."
2 years ago
Ross Barker
"Friendly and professional. Provided quality work."
2 years ago
Candi Stoner
"They cleaned our carpets and then came back and stretched them. They did a great job, our carpets look like new again. They were so personable and easy to work with. I would highly recommend their services."
2 years ago
Tye Scott
"Great communication throughout the entire process and they completed the work sooner than anticipated. Would certainly use them again."
2 years ago
Jody Opheim
"We needed our guest bedroom carpet replaced before the holidays and tried a company we had used before in Moscow. Took them weeks to get us the estimate and they did not follow up, so decided to give Palouse Floors a try. They came out promptly to measure, sent us an estimate quickly, and got the carpet installed well ahead of our deadline. They did a gre..." Read more
2 years ago
Dakota Baugus
"Palouse floors did a great job with our carpet install. Our installer Matt was very diligent and finished an amazing carpet for us. Would recommend!"
2 years ago
Sharon Montgomery
"Palouse Floors are fantastic! They installed carpet for me and the installers were very professional. They were clean and meticulous in their work and answered my questions. I can honestly say that the quality of their work was excellent and I am very happy with the results. Kudos to Simon and Sean for scheduling me at a time that worked for everyone. A..." Read more
2 years ago
"Remodeling and home redecorating are always terribly disruptive. I had been postponing for years the long overdue process of replacing our aging, soiled, impractical carpeting with new flooring - mainly because I expected that I would have to pay to move all the heavy furniture beforehand. Simon, Shane and the rest of the crew from Palouse flooring came to..." Read more
a year ago
Endorsal review