About POOP 911 IL-Chicago
Welcome to POOP 911 Chicago! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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85 reviews
3.5/5 average rating
Clint S.
South Shore, Chicago, IL
Virginia H.
Chicago, IL
"I have been attempting to get a hold of someone at Poop911 for the past week or more and no one ever answers or calls me back. I registered for a service today and all I'm looking for is a time frame and name of who is coming out, if they could call me when they arrive so that I could make sure the dogs are inside. But no one has returned my calls and I'm co..." Read more
2 years ago
Rashanda M.
Griffith, IN
"After my carnwas stolen, my card was frozen. I was called by an agent to update my payment, I called back yesterday and received a call this morning. This was probably the worst experience I've had with a service Im paying for...EVER! It was brought to my attention by your customer service agent that the employee who servuced my property was stealing from c..." Read more
4 years ago
Rashanda M.
Griffith, IN
"After my carnwas stolen, my card was frozen. I was called by an agent to update my payment, I called back yesterday and received a call this morning. This was probably the worst experience I've had with a service Im paying for...EVER! It was brought to my attention by your customer service agent that the employee who servuced my property was stealing from c..." Read more
4 years ago
Mike L.
San Francisco, CA
"I HAD NO ISSUES WITH THE SERVICE. The issue i had was the EXTREMELY rude person on the phone. They couldn't get my card to work, yet it works everywhere else, even though the first 2 times they charged me it worked just fine. I called my bank to make sure it was not something on my end, which it was not. I spoke to the lady and offered other methods of payme..." Read more
6 years ago
laura l.
Colorado Springs, CO
"Not reliable at all- say they are coming and then don't show up. Also told me if there is snow on the ground that it is just a waste of their time and so since we are a waste of time, we will not be using their service again."
6 years ago
Shalee M.
Tacoma, WA
"I had to at least put 1star, but it would be zero stars.This company is a joke, just charged my card and never did the job. All I get from some guy named Steve who is the most unprofessional man I have ever talked to when it comes to a business and all he could say was I think he went to the wrong house. Well no stuff considering there is still poop in the y..." Read more
6 years ago
Alejandro M.
Chicago, IL
"Stay away from this service! They systematically skipped servicing my small yard while keep charging my credit card. Its virtually impossible to get hold of anyone operating this service, constant voice recording. After a few calls they just stopped showing up completely. STAY AWAY from this service! There are other service provided who can do the job for le..." Read more
7 years ago
Alejandro M.
Chicago, IL
"Stay away from this service! They systematically skipped servicing my small yard while keep charging my credit card. Its virtually impossible to get hold of anyone operating this service, constant voice recording. After a few calls they just stopped showing up completely. STAY AWAY from this service! There are other service provided who can do the job for le..." Read more
7 years ago
Michael R.
Frankfort, IL
"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more
9 years ago
Michael R.
Frankfort, IL
"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more
9 years ago
Nancy A.
Barrington, IL
"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across. I had requested an initial pick up to be done. I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help. I had asked that they only service the f..." Read more
10 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled,..." Read more
10 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled, spent..." Read more
10 years ago
Alyssa F.
Gurnee, IL
"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"
10 years ago
Alyssa F.
Gurnee, IL
"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"
10 years ago
Patricia C.
Chicago, IL
"This service is HORRIBLE. First of all, I tried to schedule my first cleanup with them, which would be cleaning up for all of winter. I was in the middle of filling out the online order form, agreeing to $59.95 for a spring cleanup of all winter poop. But I was interrupted by a family emergency before I could finish filling out the order. When I we..." Read more
11 years ago
Jessica M.
Lake Forest, IL
"HORRIBLE!!!! Don't waste your time or money!! I heard about them through a friend and since I have 2 dogs, thought what a great idea to have someone come and clean up the poop after this past winter thaw. The initial clean up, can't say I was totally happy as they didn't get all the poop. When I called and left a vm to let them know that, I got an email resp..." Read more
11 years ago
Jessica M.
Lake Forest, IL
"HORRIBLE!!!! Don't waste your time or money!! I heard about them through a friend and since I have 2 dogs, thought what a great idea to have someone come and clean up the poop after this past winter thaw. The initial clean up, can't say I was totally happy as they didn't get all the poop. When I called and left a vm to let them know that, I got an email resp..." Read more
11 years ago
Cameron K.
Chicago, IL
"The only good thing I can say is that at least they didn't charge me (for this last visit). I had used them a couple years ago and found that they did a poor job - lots of poop left in the yard every week. But I have a toddler now and we had a terrible winter, so I thought I'd give it another shot. Paid about $60 for a "spring clean-up" and then $17..." Read more
11 years ago
Cameron K.
Chicago, IL
"The only good thing I can say is that at least they didn't charge me (for this last visit). I had used them a couple years ago and found that they did a poor job - lots of poop left in the yard every week. But I have a toddler now and we had a terrible winter, so I thought I'd give it another shot. Paid about $60 for a "spring clean-up" and then $17 a week f..." Read more
11 years ago
Mark D.
Rolling Meadows, IL
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
11 years ago
Mark D.
Rolling Meadows, IL
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
11 years ago
Kari M.
Genoa, IL
"I've had the service since spring time. Everything seemed to be going ok...always some missed piles. Recently though I have been getting scammed! For at least the past 2 weeks I have been charged without the work being done. I am still waiting to be contacted. I have left messages and called at least a dozen times. Find someone else before you get scam..." Read more
11 years ago
Natalie B.
Capitola, CA
"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more
12 years ago
"911 poop refused to return to our home after we told them they did not clean our poop. The attached photos are 3 different areas of the yard. I do not recommend using them"
a year ago