About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
Annilsa F.
Aurora, CO
Emsud S.
Everett, WA
"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."
9 years ago
Emsud S.
Everett, WA
"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."
9 years ago
Matthew P.
Everett, WA
"-THIEFS- This company has been a shit show from the startA kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the..." Read more
9 years ago
Camie M.
Marysville, WA
"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."
9 years ago
Camie M.
Marysville, WA
"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."
9 years ago
Matthew P.
Everett, WA
"-THIEFS- This company has been a shit show from the start A kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the owner,..." Read more
9 years ago
Shawn F.
Seattle, WA
"Do not sign up for this service. We had it for a few months and when we went to cancel the service it was impossible to get ahold of anyone in there office. Left several messages to cancel the service with no response. They continued to charge my card. I finally had to get my credit card company involved to block charges from these jokers. Buyer beware!!"
9 years ago
Alexis C.
Reno, NV
"Apparently this business has a habit of signing up clients, charging credit cards and not doing the work. I emailed Scott multiple times without response. Terrible business!"
9 years ago
Michael E.
Las Vegas, NV
"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the cl..." Read more
9 years ago
Michael E.
Las Vegas, NV
"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the clean up at the..." Read more
9 years ago
Nessa S.
Las Vegas, NV
"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."
9 years ago
Nessa S.
Las Vegas, NV
"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."
9 years ago
Elizabeth B.
Las Vegas, NV
"Made appointment online Thursday they can't get her until Monday...not really 911 right?I give him my cc on Friday and stayed home all day Monday.He finally calls me back at 3pm after I left messages asking where they are.......Oh my truck JUST now broke down.NOPE, I do not want these people on my property. Unprofessional and..." Read more
10 years ago
Tisha L.
Johnson City, TN
"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they..." Read more
10 years ago
Tisha L.
Johnson City, TN
"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they didn'..." Read more
10 years ago
Elizabeth B.
Las Vegas, NV
"Made appointment online Thursday they can't get her until Monday...not really 911 right? I give him my cc on Friday and stayed home all day Monday. He finally calls me back at 3pm after I left messages asking where they are....... Oh my truck JUST now broke down. NOPE, I do not want these people on my property. Unprofessional and rude."
10 years ago
Joel M.
Austin, TX
"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for t..." Read more
10 years ago
Joel M.
Austin, TX
"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for that. If..." Read more
10 years ago
Kelsey R.
Reno, NV
"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more
10 years ago
Kelsey R.
Reno, NV
"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more
10 years ago
Kelsey R.
Reno, NV
"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more
10 years ago
Nancy A.
Barrington, IL
"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across. I had requested an initial pick up to be done. I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help. I had asked that they only service the f..." Read more
10 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled,..." Read more
10 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled, spent..." Read more
10 years ago
"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."
9 years ago