About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
Alexis D.
Colorado Springs, CO
Alexis D.
Colorado Springs, CO
"When we first started using this service it was great. The tech would text when he was on his way, never missed a day, and always did a great job. Then he got moved to a new area and it went downhill - fast. Nearly every week we had a different tech and they would miss our scheduled days without any notice. I completely understand that we've had a lot of rai..." Read more
a year ago
Sean E.
PA, PA
"Update. It's now been months since I've had their service anywhere near my house because I was so disappointed in the service. I still get texts asking me to leave a review of how the service was. Somehow my number is still in there system. I got a text from them at midnight last night while I was sleeping. Clearly they haven't updated their system and taken..." Read more
a year ago
Sean E.
PA, PA
"Update. It's now been months since I've had their service anywhere near my house because I was so disappointed in the service. I still get texts asking me to leave a review of how the service was. Somehow my number is still in there system. I got a text from them at midnight last night while I was sleeping. Clearly they haven't updated their system and taken..." Read more
a year ago
Chrissy A.
Littleton, CO
"Was literally just driving and one of these guys driving a 911 poop truck just went crazy on me.. flipping me off, throwing his hands in the air and honking like a mad man.. all because.. I was in the far right lane he was in the far left lane behind me. Well, we both went to get over at the same time into the middle lane on woodmen out by falcon and whe..." Read more
a year ago
Karma 0.
Philadelphia, PA
"I was happy with services until I realized that I was being billed for services that were not rendered. First, I was charged for the add-on deodorizing service that they hadn't been doing. I inquired after watching video footage, and they said that it was a mistake and corrected the billing. Then I'm invoiced for weekly cleaning service that didn't occur. W..." Read more
a year ago
Karma 0.
Philadelphia, PA
"I was happy with services until I realized that I was being billed for services that were not rendered. First, I was charged for the add-on deodorizing service that they hadn't been doing. I inquired after watching video footage, and they said that it was a mistake and corrected the billing. Then I'm invoiced for weekly cleaning service that didn't occur. W..." Read more
a year ago
Michael P.
Isle of Palms, SC
"Missed several piles. Signed up for weekly service then didn't show up and tried to say I scheduled biweekly service. Never changed a thing and the portal showed weekly.. Had to cancel this service."
a year ago
Michael P.
Isle of Palms, SC
"Missed several piles. Signed up for weekly service then didn't show up and tried to say I scheduled biweekly service. Never changed a thing and the portal showed weekly.. Had to cancel this service."
a year ago
Taylor S.
Euless, TX
"Pretty disappointed. I've given these guys several chances to get things right. First time there was a billing issue and they were charging me twice per week. This went on for about a month. Rocco finally fixed it and gave me credit for all of the weeks I was double charged. My backyard has two separate areas. Today, for the first time, I had to go to the se..." Read more
a year ago
Taylor S.
Euless, TX
"Pretty disappointed. I've given these guys several chances to get things right. First time there was a billing issue and they were charging me twice per week. This went on for about a month. Rocco finally fixed it and gave me credit for all of the weeks I was double charged. My backyard has two separate areas. Today, for the first time, I had to go to the se..." Read more
a year ago
Dustin P.
Las Vegas, NV
"Terrible service and would not recommend. We pay for a complete service with deodorizers and patio wash down. Today the tech left my backyard hose on completely flooding my side yard all while just spraying water on my patio to just look wet. Called management and got hung up on and blocked. Will not recommend to anyone and will tell everyone I know to not..." Read more
2 years ago
Ryan G.
Boise, ID
"One of the WORST poop services I've ever dealt with in BOISE... They cried about having to pick up my dogs poop the whole time they were doing it.... Literally that's your job and you're gonna complain and then take photos? Unprofessional"
2 years ago
Ryan G.
Boise, ID
"One of the WORST poop services I've ever dealt with in BOISE... They cried about having to pick up my dogs poop the whole time they were doing it.... Literally that's your job and you're gonna complain and then take photos? Unprofessional"
2 years ago
T M.
Sacramento, CA
"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."
2 years ago
T M.
Sacramento, CA
"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."
2 years ago
Tracey R.
Northport, NY
"I wish I had checked the ratings before I called them. I saw their truck in my area and thought it would be a perfect fit. I went on their website to schedule and the calendar option was not working so I was forced to choose have an associate contact for an appointment. I received an email and a text both stating I would be contacted shortly. I waited a day..." Read more
2 years ago
Jimmy.Libbi C.
Columbus, OH
"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."
2 years ago
Pierce L.
Charlotte, NC
"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more
2 years ago
Jimmy.Libbi C.
Columbus, OH
"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."
2 years ago
Pierce L.
Charlotte, NC
"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more
2 years ago
Annmary T.
Essington, Tinicum Township, PA
"I used the service for a few months.. it was okay until it was time to cancel my service because I moved. & I was anticipating using them at my new house once I got settled, however, after canceling services, they wouldn't stop charging me the 20$ a week. I contacted them and asked about it. They told me " it happens sometimes because they're system..." Read more
2 years ago
Annmary T.
Essington, Tinicum Township, PA
"I used the service for a few months.. it was okay until it was time to cancel my service because I moved. & I was anticipating using them at my new house once I got settled, however, after canceling services, they wouldn't stop charging me the 20$ a week. I contacted them and asked about it. They told me " it happens sometimes because they're system was behi..." Read more
2 years ago
Sky P.
Congress Park, Denver, CO
"Don't book with them..I waited a week for services just for them to make excuses 10 mins before they were going to show up.I DID NOT book a one Time cleaning and the message below shows that. You cancelled my service because I didn't have a dog on my property to a home I haven't moved into. Again, the message below shows this. Save your money people!!..." Read more
2 years ago
Sky P.
Congress Park, Denver, CO
"Don't book with them..I waited a week for services just for them to make excuses 10 mins before they were going to show up. I DID NOT book a one Time cleaning and the message below shows that. You cancelled my service because I didn't have a dog on my property to a home I haven't moved into. Again, the message below shows this. Save your money people!! Edit..." Read more
2 years ago
"When we first started using this service it was great. The tech would text when he was on his way, never missed a day, and always did a great job. Then he got moved to a new area and it went downhill - fast. Nearly every week we had a different tech and they would miss our scheduled days without any notice. I completely understand that we've had a lot of rai..." Read more
a year ago