About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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1,503 reviews
4.1/5 average rating
Anthony F.
New Kensington, PA
Kelli H.
Austin, TX
"After of a year of service... I cancelled my twice weekly service today. These guys just really don't care. They don't respond to emails, don't return calls (you can never get an actual person on the phone it always goes to a corporate voicemail). Yesterday was final straw... the tech literally left a bag full of poop in the middle of my driveway. Called and..." Read more
4 years ago
Brandon V.
Austin, TX
"Have had this service for a few years now. I've never felt like they've done an amazing job, but I have a decent size backyard and the dogs don't seem to want to use just one part of it to do their business, so I know it can be easy to miss (even when I was doing it myself). That I'm willing to deal with, and accept most of the time.The two things I..." Read more
4 years ago
Brandon V.
Austin, TX
"Have had this service for a few years now. I've never felt like they've done an amazing job, but I have a decent size backyard and the dogs don't seem to want to use just one part of it to do their business, so I know it can be easy to miss (even when I was doing it myself). That I'm willing to deal with, and accept most of the time. The two things I won't..." Read more
4 years ago
Jon C.
NY, NY
"Unfortunately I have asked to cancel my service today after roughly a year of service. I have had good service at times as well as lazy or nonexistent service that I was charged for. I will say that they have always worked to right the wrong and correct it. I have had the tech walk into my backyard on an occasion that I was home and leave within a couple..." Read more
8 years ago
Tom B.
Austin, TX
"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right?My house has a back alley and that's where the trash cans are. Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead.Not a huge deal but it's anno..." Read more
9 years ago
Tom B.
Austin, TX
"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right? My house has a back alley and that's where the trash cans are. Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead. Not a huge deal but it's annoying. We al..." Read more
9 years ago
Aaron V.
Austin, TX
"UPDATE:Writing an update since I have had to cancel my service after my initial review.I cancelled my service two months ago due to a billing issue, but two months later, they are STILL charging my credit card the monthly service fee. I have contacted the company multiple times, and they will not stop charging me. I have had to cancel my cred..." Read more
11 years ago
Brunetti T.
Las Vegas, NV
"We used these guys two years ago and they were awesome so we signed back up when we moved back to town this year and I was really disappointed.Our kids play in our yard everyday so it didn't take us to long to figure out that only half the poop in the yard was getting picked up.I think this time we only used them for like a month before calli..." Read more
12 years ago
"Be very careful with this company. More directly with the people who own and manage the local franchise.We have been a Customer of Poop911for 5 years and have had a constant battle getting any type of adequate Customer Service from them. We have since cancelled the service and will go back to cleaning the yard ourselves, since there are no other pro..." Read more
4 years ago