About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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6,259 reviews
4.9/5 average rating
Joy Spellman
Betha Mcclelland
"I really wanted to love this service since i saw so many positive reviews, but it was just average. I ordered the initial first time clean up, (longer than 3 months) and hoped I would go out to a clean yard. The next morning i picked up about 1/2 poop bag. I also asked for the clean up to be left behind so I could see how much was picked up. Nothing was left..." Read more
6 years ago
Google review
Nonnie Delgado
"Supposed to come every Friday but they almost come every Sunday. I prefer it to be done on Friday 's. Thanks"
6 years ago
Google review
kathy thomas
"You did an excellent job on the parts of yard you did, but I think there was some confusion about where you needed to pick up. We have three hillsides. One straight in back that the dogs use up on flat part. None of that got picked up. The other 2 hillsides are in the front which the electric fence doesn’t go to and also on the left side where the pagoda is..." Read more
6 years ago
Google review
Stephanie Morgan
"Only half of the yard was cleaned up. The half that was cleaned was great!"
6 years ago
Google review
Jill Messenger
"Poop911 does great getting rid of the poop, but we've been with them for about a month and we haven't had the same day twice in a et ow. Makes it tough to leave the gate open for them. I hope they get their route issues figured out soon."
6 years ago
Google review
Martin Victory
"This has been a good expirnce but would like to know if you could clean the poop on the deck an hose it off"
6 years ago
Google review
Lauren Vaughn
"Usually great service but there has been two times including this week where I don’t believe they have come? I tried calling in the past and never got a return call. Want to make sure I’m not being charged for a service that was not rendered."
6 years ago
Google review
Kiara Jones
"They do great work and are very friendly!"
6 years ago
Google review
Apryl Weinstein
"Sending me a text at 615am for a review is not acceptable!!!!"
6 years ago
Google review
Babette Monroe
"We enjoy the service, however would like them to slow down a bit there are consistently 5-7 spots that still remain after every service. Our yard is small and the average time spent on it is 7 min. They are prompt and send a notice if they are not going to be able to service do to weather."
6 years ago
Google review
Jody Kaplansky
"About 2 weeks ago someone left a degradable garbage bag over my fence. It looked terrible. I was afraid they were going to end up there ever time. The look would have been horrible. I know they are biodegradable and I love that. But they will not degrade fast enough for my yard. Thank you Jody Kaplansky"
6 years ago
Google review
Josh Jancula
"The last guy came while it was pouring rain. Don’t know how he thought he was getting everything."
6 years ago
Google review
Gabrielle Serna
"Everything was good but whoever came by did not put the lock back on our fence. They left it hanging along the fence line so anyone could've gone into our backyard. When they finish they need to put the lock back on, leaving our yard unlocked was unacceptable."
6 years ago
Google review
Tracy Schorle
"Take some extra time. He is in and out in 5 minutes."
6 years ago
Google review
Nicholas Corbitt
"Signed up for weekly service. Was 3 days late for first scheduled service. Did a good job when they came, but 9 days later, no second service. My idea of a weekly service is every 7 days. Owner was quick to respond to email and give an explanation for the service delay. I understand things happen and there may be delays, but I need to know so I can take car..." Read more
6 years ago
Google review
Lisa Hilty
"I initially loved the service. For past year or so, my yard is rarely completely cleaned. I do not like to complain but have had to often in recent months. I have let it slide too many times it seems."
6 years ago
Google review
Patti Nelson
"They do a decent job but their bookkeeping is not good. They often charge my card even after I have told them to amend services for several weeks, etc. Then they do not reply or credit your account even after you bring it to their attention. I wouldn’t recommend giving them your credit card for this reason."
6 years ago
Google review
Stephanie Cooper
"Had issues with them smearing it everywhere. Or not showing up on scheduled days."
6 years ago
Google review
Adonai Ministry Foundation Inc
"The original guy got all the poop out the yard,but his employee did not even though I reported to his boss he came back twice this week on Thursday and still left poop in the yard. I prefer the other guy over this new one."
7 years ago
Google review
Kristina Mitchell
"Update*** Company contacted me to advise I received a trainee they did come back out to try to make it right"
7 years ago
Google review
Kristi Vitali
"We didn’t get our service this Friday — poop all over the yard this weekend 🙁"
7 years ago
Google review
"Does not pick up all the dog waste,I go into back yard after she's been here and still have found some waste in plain sight. Honestly debating on switching companies."
6 years ago