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POOP 911 Reviews & Testimonials

4.8 (8,591)

Google Reviews: 6,259


5
95%
4
3%
3
1%
2
0%
1
0%

98% of Google users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  6,259 reviews
  4.9/5 average rating

  Showing 4 star reviews only  

visha kanchinadham

visha kanchinadham star-alt star-alt star-alt star-alt star-alt

"They were on time professionally well done"

2 years ago

Google review

Jennifer Shore

Jennifer Shore star-alt star-alt star-alt star-alt star-alt

"Bryan is my service tech and he is so professional, friendly, patient, respectful and thorough. I am so glad to have found this service and I hope they stay in business for a long time!!!"

2 years ago

Google review

Cassie Tant

Cassie Tant star-alt star-alt star-alt star-alt star-alt

"Poop 911 came for the first time to clean our back yard and we are pretty happy with the results. There were still a few piles that were missed which was unfortunate but I know our yard was pretty bad from the winter months! I look forward to using the service this summer to keep our yard clean so the kiddos can play back there!!"

3 years ago

Google review

Cathryn Johnson

Cathryn Johnson star-alt star-alt star-alt star-alt star-alt

"I have used this service for over 3 years and it has been a yard saver!!! They come and clean the yard and ALWAYS make sure that the gate is secure when they leave. I would recommend this service to anyone with dogs."

3 years ago

Google review

Marie Brown

Marie Brown star-alt star-alt star-alt star-alt star-alt

"I’ve used this service for a couple years now and I am pleased with the work. They come quietly, get the job done, and leave a tidy yard. I have had a little trouble with the functionality of their website, but if I have any concerns or need to change a service I send an email and they respond within hours. I have recommended this service to every dog owner..." Read more

3 years ago

Google review

Migdalia Curet-Wiggins

Migdalia Curet-Wiggins star-alt star-alt star-alt star-alt star-alt

"During the time we had our dog, this service was great. Pricing is affordable and they were very quiet when they came and left. Unfortunately I no longer have my dog. But our family agrees that if we do get another dog, we will absolutely use the service again highly recommend."

3 years ago

Google review

Johnny Sullivan

Johnny Sullivan star-alt star-alt star-alt star-alt star-alt

"So far so good. I’m a disabled veteran & can’t do the things I used to be able to do. Meneires disease is horrible. It’s basically vertigo on steroids that never goes away. I get very dizzy walking & looking down while cleaning up after my dogs. The service is reasonably priced & helps me out immensely. Just an FYI, I RARELY IF EVER give a 5 star rating on a..." Read more

3 years ago

Google review

Roxanne Barnett

Roxanne Barnett star-alt star-alt star-alt star-alt star-alt

"they are a good and friendly Company"

3 years ago

Google review

Ms. Matis

Ms. Matis star-alt star-alt star-alt star-alt star-alt

"I've used Poop 911 for yard waste cleanup for over a year. I have three dogs, and it is a huge help to have weekly assistance. They keep my yard nearly poop-free. Additionally, they are reliable - rarely missing a scheduled day; if they do have to miss for weather-related reasons, they communicate with me in a timely fashion. Anytime I have had to reach out..." Read more

3 years ago

Google review

Jenelle Winter

Jenelle Winter star-alt star-alt star-alt star-alt star-alt

"I have two dogs and the service is great! Matt sends me a texted to let me know when he is on his way so I don’t leave the dogs out. He does a great job. I would recommend this business and I intend on using them every year."

3 years ago

Google review

Dannielle Trevino

Dannielle Trevino star-alt star-alt star-alt star-alt star-alt

"Despite having an issue with our trial cleaning (my yard was not clean after the visit), I believe this service is worth it. I was able to call and get another treatment the next day at no charge to me. Danny the tech was super nice about the whole thing, and ultimately did a great job on my yard. While I wish the bi-weekly pricing package was more economic,..." Read more

3 years ago

Google review

Tanya Tucker

Tanya Tucker star-alt star-alt star-alt star-alt star-alt

"So far I've had good service from the person that comes out and services my yard I didn't have an issue but when I finally was able to contact somebody everything was cleared up and they took care of it in a timely matter I would definitely recommend their service."

3 years ago

Google review

Jeanette Dyer

Jeanette Dyer star-alt star-alt star-alt star-alt star-alt

"They are professional and they're always there when they say they're coming. I enjoy not having to pick up after my dogs."

3 years ago

Google review

Sylvia S. Brown

Sylvia S. Brown star-alt star-alt star-alt star-alt star-alt

"I have found them to be reliable and the cleanup has been to my satisfaction ."

3 years ago

Google review

Zia

Zia star-alt star-alt star-alt star-alt star-alt

"1 year ago I signed up for service. We were given excuse after excuse, in fact even ran into the owner at a bar just to be told "i'll be there tomorrow" and still never showed after 2 months. About 10 months ago a gave a 1 star review because nobody showed up. The company is recently under new management. I received emails about the change and updates about..." Read more

3 years ago

Google review

Marianne Stuart

Marianne Stuart star-alt star-alt star-alt star-alt star-alt

"They met my big labrador without incident. Searched my large yard for poop and picked up."

3 years ago

Google review

Barbara Alfred

Barbara Alfred star-alt star-alt star-alt star-alt star-alt

"Pleasant, timely, very courteous and thorough."

3 years ago

Google review

Lynne Pinto

Lynne Pinto star-alt star-alt star-alt star-alt star-alt

"She knew nothing about walking my dog. It did not get done. I was charged for it. Would like a refund"

3 years ago

Google review

Cate Romero

Cate Romero star-alt star-alt star-alt star-alt star-alt

"Reasonable cost. They tried hard to accommodate my specific schedule. No one showed for the first week of service. I am not sure what happened and no explanation was given but they came the following week and the yard was thoroughly cleaned. Downside is it can be slow to communicate when you need to adjust your service. In general, be aware that these serv..." Read more

4 years ago

Google review

Megan Rosenberg

Megan Rosenberg star-alt star-alt star-alt star-alt star-alt

"they were above expectations even texted to let me know they pulled some weeds but the price for DG IS A LITTLE HIGH"

4 years ago

Google review

Renata Engel

Renata Engel star-alt star-alt star-alt star-alt star-alt

"Awesome service! Just make sure you lawn is mowed so they can see the waste;-)"

4 years ago

Google review

James Carey

James Carey star-alt star-alt star-alt star-alt star-alt

"Customer interaction was lacking. No introduction/lack of communication. Did the job as described otherwise."

4 years ago

Google review

Araceli Cannella

Araceli Cannella star-alt star-alt star-alt star-alt star-alt

"I receive emails to confirm my appointment and text messages. Lately there must be a high turnover because my normal Friday appointment is never at the same time. The team member always has challenges getting the gate open where as before it was never an issue. Overall I am still happier with their services vs the previous company. I used to use Turdminat..." Read more

4 years ago

Google review

Sophia Tucker

Sophia Tucker star-alt star-alt star-alt star-alt star-alt

"The technician did a great job in my backyard. He was on time and very respectful. Thank you poop 911 for you weekly help."

4 years ago

Google review

Paula Davis

Paula Davis star-alt star-alt star-alt star-alt star-alt

"I absolutely love this service and would highly recommend them! Everyone I have interacted with has been friendly, attentive, and professional. They are always on time and complete the job without any issue and I have never been left feeling disappointed."

4 years ago

Google review