About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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6,259 reviews
4.9/5 average rating
Janell Casciano
Lynda VanDenburgh
"I am very pleased with the service Jose Mesa provided. He was pleasant and polite with me. He had an easy, comfortable manner with my dogs that reassured me that he had obviously had a lot of experience around dogs. He did a great job with poop removal. He was amazingly fast & efficient! I would definitely recommend Mr. Mesa and Poop 911 services to anyone i..." Read more
6 years ago
Google review
James Saturnino
"Thanks so much for the service, its excellent, though I thought you were coming on tuesdays"
6 years ago
Google review
Gerty Nadagamuwage
"Great. ..!"
6 years ago
Google review
Cecelia Symons
"I love these guys. They are so good and quiet I can nap while they clean."
6 years ago
Google review
Abby Rosenberg
"Very professional and approachable. Job was done in no time at all. The yard was nicely cleaned, which made me happy and the dogs as well."
6 years ago
Google review
Erin Ung
"Super convenient. They were reworking their timekeeping system while we were using them so things weren’t as organized as I expect from a company like this. I recommend you give it a try, especially if you have a busy schedule and/just really, really hate picking up dog poop."
6 years ago
Google review
Dave Yeats
"Good service. The associate put the bags in our recycling bin so we had to fish them out and put in the regular trash can. :("
6 years ago
Google review
Me Me
"I gave 4 stars only because of the hassle I had trying to initially get a hold of someone via phone. Emailing is the best form of communication with this company. Don’t bother trying to call. Other than that and not having an appointment time/window, the actual service was good. The guy that came did a great job and saved me a lot of time. I definitely appre..." Read more
6 years ago
Google review
Nick De George
"Service has been prompt but some areas of our large yard keep getting missed."
6 years ago
Google review
adrian reed a.k.a. chyna doll
"Overall, I am extremely sarisfied with the service my technician provides. There were a few initial misunderstandings with the office. I didn't like the fact that I called and asked for a call back, but was emailed. And when I emailed back, instead of addressing my concerns, they were more concerned with bad mouthing the tech. Would definitely recommend for..." Read more
6 years ago
Google review
Robert L
"They took their time to make sure they got everything and part of the time it was in pouring rain."
6 years ago
Google review
James Kaufmann
"After there 3rd attempt to get our yard they were successfull. 2 young people picked everything up in just a matter of a few minutes. They got everything! Just need better communication with customer,s. Will use again. The price was fair. Have used them 2 more times and are doing a good job all things considered. Weather has not been helpful."
6 years ago
Google review
Crystal Link
"We love this company and especially like the woman who does our yard. She’s great with our dogs, leaves them treats, always does a good job!! The billing cycle is kind of weird though. You get an invoice on a different day than you are serviced so it’s hard to know when they are coming. Other than that, always great."
6 years ago
Google review
Kyrie Wozab
"Pretty darn thorough considering it was a snow day, and looking forward to having them come bi weekly. It’s going to be Very helpful with a summer time backyard/toddler combination."
6 years ago
Google review
Katherine McDowell
"They came out yesterday for the first time. It had been months since our yard had been cleaned. They did a pretty good job. I found a few piles left behind hidden but overall I was very happy, especially considering how much was out there. They left a little note so I knew they were there. We will continue with them!"
6 years ago
Google review
Karina Provost
"They're wonderful including the tech, Mike. My only issue is that the office itself isn't very responsive."
6 years ago
Google review
kellie rodgers
"Had issues with my house being located after going thru in great detail a description along with the address. When I checked at the end of the day after the job was done I see that we still have to be cautious walking in the yard. For the price I was expecting better, will just add this job to our spring yard cleanup. Much happier, they came back today to..." Read more
6 years ago
Google review
Dawn Torrence
"Their staff is friendly and the service is amazing. However, they still miss large piles of poop. We have a large yard so understand that sometimes things get missed. But I had to do behind them 1 hour after they left and pick up missed piles."
6 years ago
Google review
Starts with K Has an M in it
"Pros: Communication is very good, poop scooping is fantastic, prices are competitive & Employees are very friendly. (We tried a different company & had the opposite experience.) Cons: Website isn’t as user friendly as most sites, so it’s tough to look up account info. without locating an email that has a link to your account & a weekend option isn’t availab..." Read more
6 years ago
Google review
Judith Worthington
"We are at present happy with the services."
6 years ago
Google review
Ted Kochowicz
"Came home and the yard was clean (except for a small area in a water-logged part of the yard) and the waste was hauled away as promised."
6 years ago
Google review
Cara Rigsbee
"Very good service that makes our lives easier. Communication excellent. We've used them for a few years now."
6 years ago
Google review
Emerson Wulliams
"Came out for the first visit and our yard was a mess but they clean it up quickly Happy we reached out to them and will keep using Been using services a while now and it is still good But I see stuff that is missed Not as good as it was in the beginning"
6 years ago
Google review
Lamont Bennett
"Update: 911 returned to satisfy an unsatisfied customer.... Yard not completely cleaned... Just surface cleaning... Still many landmines to dodge..."
6 years ago
Google review
"They are generally pretty great. We had a rough go at the beginning but the service team in the office were great at addressing my concerns. The individuals who service the lawn are always polite and will ring the doorbell if our pets are in the yard. Overall very satisfied and it saves us the trouble after working long hours with large commutes."
6 years ago