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POOP 911 Reviews & Testimonials

4.8 (8,591)

Google Reviews: 6,259


5
95%
4
3%
3
1%
2
0%
1
0%

98% of Google users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  6,259 reviews
  4.9/5 average rating

  Showing 4 star reviews only  

Veronica Matsuoka

Veronica Matsuoka star-alt star-alt star-alt star-alt star-alt

"They were very friendly. They sweep up and hose down. It’s just my poop for my dog was up against the house and I wish they could’ve sweep it more thoroughly and moved the green for where my dog goes to the bathroom but otherwise it’s super clean and I love it."

25 days ago

Google review

Angela HARRIS

Angela HARRIS star-alt star-alt star-alt star-alt star-alt

"Sometimes if there are leaves present attention to detail gets missed and poop is left behind. Im not talking about a mountain of leaves where you cant see, im referring to a scattering of leaves where all you have to do is pay closer attention."

a month ago

Google review

Morgan White

Morgan White star-alt star-alt star-alt star-alt star-alt

"Great service and really alleviates some work I hate ☺️. My only complaint is when rescheduling happens, or bad weather forces reschedule, it’s not always consistent."

2 months ago

Google review

Michelle Howd

Michelle Howd star-alt star-alt star-alt star-alt star-alt

"The service is great, they did a great job. And were very friendly. My dog was confused why strangers were stealing her poo though. :D I deducted one star because they have no way to adjust the pricing based on volume. I have limited mobility, so cleaning up the yard is difficult and my dog does most of her pooing at daycare or on a walk. The technician..." Read more

3 months ago

Google review

Jerri Williamson

Jerri Williamson star-alt star-alt star-alt star-alt star-alt

"They notify you when they’re on their way. The service is quick. They do a good job all the time. I have absolutely no complaints."

4 months ago

Google review

Felicia George

Felicia George star-alt star-alt star-alt star-alt star-alt

"They did a great job!! Sprayed everything down and sprayed to help with smell!! And the first cleaning was free!! My only complaint is they can only come once a week and I’d like them to come 2-3 times😫"

4 months ago

Google review

Kimberly Miller

Kimberly Miller star-alt star-alt star-alt star-alt star-alt

"I’ve been using POOP911 for many years and really appreciate the reliable service—they show up every week without fail. While most of the team members do a fantastic job, occasionally, some may miss a spot or two. I still highly recommend them! Just a quick check of the yard after service is always a good idea."

5 months ago

Google review

Pamela Thompson

Pamela Thompson star-alt star-alt star-alt star-alt star-alt

"Great service . Since I am disabled it sure helps keep my yard clean when I can not do it"

6 months ago

Google review

Jamie Dangelo

Jamie Dangelo star-alt star-alt star-alt star-alt star-alt

"Great job but keep trying to resume service and can’t get anyone to call me back! But loved it while I had it"

6 months ago

Google review

veronica ofert

veronica ofert star-alt star-alt star-alt star-alt star-alt

"1 cleaner leaves bag outside garage. The other takes it away. As far asI know they do an amazing job."

7 months ago

Google review

Laurie Burrow

Laurie Burrow star-alt star-alt star-alt star-alt star-alt

"Very professional and convenient! They miss some poop sometimes, but I have a big yard. Overall, I’m very satisfied with their service!"

7 months ago

Google review

Beth Smith

Beth Smith star-alt star-alt star-alt star-alt star-alt

"They show up every week on time. I am notified before they arrive to have the dogs inside. They promptly clean/scoop the yard and dispose off the waist before heading out. Workers have been very friendly and nice."

8 months ago

Google review

Annette Wagnon

Annette Wagnon star-alt star-alt star-alt star-alt star-alt

"It makes things so much easier to not have to worry about keeping up with the dog poop in the yard and knowing it is being handled."

8 months ago

Google review

Carol Kane

Carol Kane star-alt star-alt star-alt star-alt star-alt

"My great granddaughters said it looks great!"

9 months ago

Google review

Cindy M

Cindy M star-alt star-alt star-alt star-alt star-alt

"No issues, our service rep was really nice and very communicative! When they can’t come, several times."

9 months ago

Google review

M Bentley

M Bentley star-alt star-alt star-alt star-alt star-alt

"I've had two visits and service is quick but not as efficient as advertised. I still see some old land mines in the backyard, but overall most of the mess is grabbed."

10 months ago

Google review

Robert Reggio

Robert Reggio star-alt star-alt star-alt star-alt star-alt

"For the most part, service is fine"

a year ago

Google review

Dave Brin

Dave Brin star-alt star-alt star-alt star-alt star-alt

"Everything went well except I thought I would have contact with the person being the first time. But it was done well and the gate was closed when done"

a year ago

Google review

Deborah Stroffolino

Deborah Stroffolino star-alt star-alt star-alt star-alt star-alt

"When we had 3 dogs it was helpful now that we are down to one dog we can con trol it ourselves, thank you..."

a year ago

Google review

Edward Benjamin

Edward Benjamin star-alt star-alt star-alt star-alt star-alt

"They do the job very wellI’. Complain"

a year ago

Google review

cassandra lewis

cassandra lewis star-alt star-alt star-alt star-alt star-alt

"Great company. I have used them for aboit two years and they are fantastic! In the beginning I had a few issues and Rachel was right on it to make it right! I highly recommend!!"

a year ago

Google review

Dawn Parton

Dawn Parton star-alt star-alt star-alt star-alt star-alt

"This is just what I needed in my life. 3 big dogs generates lots of stuff. Thank you"

a year ago

Google review

MC F (MCF)

MC F (MCF) star-alt star-alt star-alt star-alt star-alt

"Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out in the next non-rainy day, and that doesn’t happen. The past couple of times, he only came once that week ins..." Read more

a year ago

Google review

Teri Weil

Teri Weil star-alt star-alt star-alt star-alt star-alt

"The change in schedule was a little confusing at first. However, we worked it out. 🙂"

a year ago

Google review

Arlynn Flecker

Arlynn Flecker star-alt star-alt star-alt star-alt star-alt

"Pricing is a little high for the 5 mins they are in my yard but only had a few times where they missed poop."

a year ago

Google review