About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Facebook 
Yelp 
Google 
1,503 reviews
4.1/5 average rating
Kori J.
San Francisco, CA
Coolkid1212
Palm Coast, FL
"This place is not on my alpha sigma standards. My dog was pooping in a humans mouth don't be a gyatt licker. No rizz no gyatts no sigma no alpha no skibidi. You like sped children in your basement."
6 months ago
Robert T.
Redwood City, CA
"What a Joke! This company is a RIP OFF!!! They don't show up on scheduled days. They are next to Impossible to cancel contract. They show up even when you've canceled and charge you even if they don't show. I would recommend IScoop.! iscooput.co....is the Best!!!!"
6 months ago
Robert T.
Redwood City, CA
"What a Joke! This company is a RIP OFF!!! They don't show up on scheduled days. They are next to Impossible to cancel contract. They show up even when you've canceled and charge you even if they don't show. I would recommend IScoop.! iscooput.co....is the Best!!!!"
7 months ago
Marshall D.
White Plains, NY
"Do not use this company! I had the dogs out the first time the lady got here. She yelled at me to put them away. She half assed cleaned and was out of here so fast. She was more concerned with being on the phone cackling. Then, sometimes she wouldn't even show but we were charged. A few times, she showed with her kids and they were running around my backyard..." Read more
7 months ago
Marshall D.
White Plains, NY
"Do not use this company! I had the dogs out the first time the lady got here. She yelled at me to put them away. She half assed cleaned and was out of here so fast. She was more concerned with being on the phone cackling. Then, sometimes she wouldn't even show but we were charged. A few times, she showed with her kids and they were running around my backyard..." Read more
7 months ago
Andres O.
Clayton, MO
"They will charge you without even going to your house to clean up dog poop. When you contact them no one answers. I don't even know if this business is active anymore in my area but I would not recommend them based off of my experience in O'fallon Mo"
8 months ago
Andres O.
Clayton, MO
"They will charge you without even going to your house to clean up dog poop. When you contact them no one answers. I don't even know if this business is active anymore in my area but I would not recommend them based off of my experience in O'fallon Mo"
8 months ago
Deanna R.
Los Angeles, CA
"If this review was a year ago, I would say amazing. My old tech, Rick was the kindest person, was always on time, and was sweet and gentle with my dogs. He sadly retired and now my service is a zero. They come, pick up the poop and leave. I pay for extra services and they failed to provide them for about 2 months. I didn't notice until today that they were o..." Read more
9 months ago
Johnny J.
Canyon Lake, TX
"You would think they could get it right, it's dog poop, yes? No...the owner of this company is rude and his fees fluctuate. He makes me feel icky. I would rather hire kids in my neighborhood and teach them a good work ethic so they don't turn into this guy!!!"
9 months ago
Jason G.
Lakewood, Dallas, TX
"I started my service with them in November. At first things were great. There were a couple of times they didn't show so I messaged the tech and they were off that day (Friday before a holiday). Ok, I can understand that. It would have been nice to know ahead of time. No biggie. Last week I realized at the end of the day that no one came to service my yard..." Read more
10 months ago
Patrick G.
Denver, CO
"Update (after business owner reply to review): Ali, You're misunderstanding what my complaint is. JORY's attitude and response is my main complaint. All he needed to say was sorry or we will try to do better. Instead he immediately got defensive and blamed me and told me to go elsewhere. If you can't see that, then this is a business-wide culture proble..." Read more
10 months ago
Missy R.
Northeast Washington, Washington, DC
"Weeks were often skipped and we would have to call to get service. The tech was inconsistent. The ones who did a good job quit quickly. The final straw was when the tech left our gate open and our dogs, including a little frenchie puppy, got out to run in the neighborhood. I would NOT recommend."
10 months ago
Googy P.
Beale Air Force Base, CA
"Awful business.
First "FREE" visit they came out and picked up half my yard. Now they don't even show up anymore. They don't answer the phone. They don't return calls. They charged me for yesterday, no one showed up. Awful, awful business. Please get your free pick up and stay away"
a year ago
B D.
Tempe, AZ
"They've been trying to charge me for 2 visits they made after I cancelled my account with them. Both times I told the person that I had showed up, and they left without doing anything. I've reached out but they just keep trying to charge my card. Thankfully I disabled it before they could."
a year ago
N C.
O'Fallon, MO
"The owner is terrible and does not know how to run the business. I have used their services for over a year and initially it was great. Then suddenly they just wouldn't show up without texting or emailing. Sometimes it was due to short staff, weather or a holiday which is ok, but was told I would be contacted with the option to reschedule. Instead there were..." Read more
a year ago
D L.
Rancho Cucamonga, CA
"I have had Poop911 for almost a month now. When I went to sign up I called and left a message and got a call back right away. But I went ahead and submitted it online. The service was okay when the scooper came out. I have called 4 times to get the day changed. I have not received a call, text, email at all to any voicemail that I've left. I even told them I..." Read more
a year ago
Sebby T.
San Jose, CA
"This place sucked! It seems like they obviously do not give a sh about their rating because the worker was cussing me out exactly as I walked in for wearing a hat that said giants!"
a year ago
Cecilia F.
Huntersville, NC
"A company that doesn't stand behind their employees when they get bit (more than once) because they don't want to lose the account is a crappy company in my opinion! They don't deserve any business!!"
a year ago
Dominique H.
Fort Lauderdale, FL
"I had a weekly service set up. I received a text saying the tech was on his way. But no call or text saying he was showing up. He said my gate was locked but if he would have called or texted me that he was there i would have told him how to unlock the gate. Which is super simple. He was extremely rude. Cancelled my service and will find another company with..." Read more
a year ago
Clint S.
South Shore, Chicago, IL
"911 poop refused to return to our home after we told them they did not clean our poop. The attached photos are 3 different areas of the yard. I do not recommend using them"
a year ago
Jacob H.
Onalaska, WI
"A "Poopy" PerformanceWell, where do I begin? Poop 911's service is, in a word, "poop-tacular." If you're into scavenger hunts and have a penchant for discovering hidden treasures in your yard, this is the service for you! I swear, it's like they have a secret competition going on to see how many poop piles they can miss. My y..." Read more
a year ago
Jacob H.
Onalaska, WI
"A "Poopy" Performance Well, where do I begin? Poop 911's service is, in a word, "poop-tacular." If you're into scavenger hunts and have a penchant for discovering hidden treasures in your yard, this is the service for you! I swear, it's like they have a secret competition going on to see how many poop piles they can miss. My yard became a veritable minef..." Read more
a year ago
Jim S.
NY, NY
"They only did half of my very small yard and then refused to come back to finish the job. Don't bother using them. Waste of money and time"
a year ago
Jim S.
NY, NY
"They only did half of my very small yard and then refused to come back to finish the job. Don't bother using them. Waste of money and time"
a year ago
"Used to be ok but now they spend 8 minutes cleaning for $50. They miss so much and the owner is not calling me back."
4 months ago