POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (7,610)

Yelp Reviews: 1,213


5
72%
4
3%
3
1%
2
2%
1
20%

75% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  1,213 reviews
  4.1/5 average rating

  Showing 4 star reviews only  

Kirby C.

Kirby C. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I've been using this service for the last 2 years. Sometimes they do miss service because of a holiday but they will make up for it that week. I know that the person who services can change but the new person once left the gate unlocked. So make sure that the gate is closed and locked after every service."

2 months ago

Max V. star-alt star-alt star-alt star-alt star-alt

Arden-Arcade, CA

"Overall I love the service. I have 2 large Dolbermans and 1 little dog. Without the service, I had a filthy backyard, right now it's nicer and cleaner but 2 times a week pickup is still not enough. I wish I could ask for 3 days a week. Also I'm on an acre lot and the backyard grass area is really big. It's easy to miss spots since my 3 dogs run around everyw..." Read more

2 months ago

Carolyn M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Used temporarily for my two dogs. Was easy to set up online. Also very accommodating for a temporary switch on location when my dogs stayed at my parents. Always did a good job and gates always closed. Great reminder when they are on their way. Easy to cancel when I no longer needed. Recommend and use again."

2 months ago

Peter G. star-alt star-alt star-alt star-alt star-alt

North Las Vegas, NV

"If you don't have the time to be picking up my doggies poop . Who you going to call POOP 911-LAS VEGAS NO MORE poop, they take that problem and wisk it away Just get poop 911 and your problem is done Great service"

3 months ago

Nicole W.

Nicole W. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"I really like POOP 911. They make my yard smell alot better. Only if they send the same person every time. When they send different people they leave alot behind. There prices are a little bit high."

4 months ago

Lauren N.

Lauren N. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Great price and amazing service! They are always on time and communicate when they cannot be there for when they plan to be off."

4 months ago

MC F.

MC F. star-alt star-alt star-alt star-alt star-alt

The Woodlands, TX

"Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out on the next non-rainy day, and that doesn't happen. The past couple of times, he only came once that week ins..." Read more

4 months ago

Leonard J.

Leonard J. star-alt star-alt star-alt star-alt star-alt

Edmonds, WA

"They are reliable with good communication. It's nice walking in the yard without the "minefield" mentality. Yes I could do this myself but I chose not to and much like my landscaper, I'll pay to have someone else do it. So sue me! just kidding"

5 months ago

Tracey J.

Tracey J. star-alt star-alt star-alt star-alt star-alt

Union City, GA

"The only complaint I have is the billing process.  The people are wonderful and do a great job keeping my yard clean."

6 months ago

Kris S.

Kris S. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I signed up for service on their web portal. They let me pick the day and how many times a week. I picked Wednesdays and 2x a week. I got an email saying they would be out on Wednesday 10/11/23. Great! I got a text today saying they will be out on Friday if that works for me. I texted back saying what their email said and I need Wednesdays as Thursda..." Read more

7 months ago

Valerie C.

Valerie C. star-alt star-alt star-alt star-alt star-alt

Kirtland, OH

"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more

9 months ago

Valerie C. star-alt star-alt star-alt star-alt star-alt

Kirtland, OH

"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more

9 months ago

Karin P.

Karin P. star-alt star-alt star-alt star-alt star-alt

Near South Side, Chicago, IL

"Yard is so much better now that I have their help! It has been a life changer. I can't imagine ever doing it myself again."

9 months ago

Merian O.

Merian O. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"We LOOOOVVVEEEE our Poop 911 cleaner!!! She is the absolute best.  Thorough no run through and half clean.   She is the reason this company  rocks."

a year ago

Merian O.

Merian O. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"We LOOOOVVVEEEE our Poop 911 cleaner!!! She is the absolute best. Thorough no run through and half clean. She is the reason this company rocks."

a year ago

Anne M.

Anne M. star-alt star-alt star-alt star-alt star-alt

Everett, MA

"So I've been with this company for about 5 years. They're reliable and thorough. If they do have an issue you are informed and if there is a billing issue they are quick to fix it. Please be kind to your poop person, they do the job you don't want to do. Myrna is fast to address any issues you have."

a year ago

Sandi K.

Sandi K. star-alt star-alt star-alt star-alt star-alt

Brandon, FL

"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I can hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"

a year ago

Anne M. star-alt star-alt star-alt star-alt star-alt

Everett, MA

"So I've been with this company for about 5 years. They're reliable and thorough. If they do have an issue you are informed and if there is a billing issue they are quick to fix it. Please be kind to your poop person, they do the job you don't want to do. Myrna is fast to address any issues you have."

a year ago

Sandi K.

Sandi K. star-alt star-alt star-alt star-alt star-alt

Brandon, FL

"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I cannot hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"

a year ago

Ash S.

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are..." Read more

a year ago

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a littl..." Read more

a year ago

Branden W.

Branden W. star-alt star-alt star-alt star-alt star-alt

Rocklin, CA

"Just started their service. Overall pretty satisfied. It's something I could totally do but worth not worrying about it. The staff has been very friendly and efficient. Only reason I didn't give 5 stars is because I just started their service recently."

a year ago

Anthony N.

Anthony N. star-alt star-alt star-alt star-alt star-alt

South San Francisco, CA

"The lady that was supposed to be here from 1pm to 4pm. We left to run an errand at 4:15pm and let the side gate open with our hose outside like requested. The services we got included cleaning up ALL the dog poop, sanitize the backyard, and a rinse of the area. Well after we got home at 4:30pm all the poop was gone expect for 1 pile, they didn't sanitize the..." Read more

3 years ago

Anthony N.

Anthony N. star-alt star-alt star-alt star-alt star-alt

South San Francisco, CA

"The lady that was supposed to be here from 1pm to 4pm. We left to run an errand at 4:15pm and let the side gate open with our hose outside like requested. The services we got included cleaning up ALL the dog poop, sanitize the backyard, and a rinse of the area. Well after we got home at 4:30pm all the poop was gone expect for 1 pile, they didn't sanitize the..." Read more

3 years ago

Erica K.

Erica K. star-alt star-alt star-alt star-alt star-alt

New York, NY

"We starting using this service about 2 months ago and have been very pleased so far. They come regularly and take care of this task that we just don't have time to do ourselves. The only flaw I've found so far is that I tried to contact them about swapping to a different day via email and phone and never received a response. But it wasn't an urgent matter so..." Read more

3 years ago