About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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807 reviews
4.1/5 average rating
Charleen A.
Reno, NV
F M.
West Babylon, NY
"Service seems good but very hard to get in touch with them - I only started recently and hopefully the communication gets better. With easier contact this would be a 4 - 5 star review."
a year ago
Cheri S.
West Bank, Minneapolis, MN
"After an call that said Thursday clean up to an email that showed Wednesday, a phone call Thursday afternoon confirming they would be there, to a no show Thursday with email at midnight to reschedule, then having them show up unexpectedly friday.. is what is causing my lower stars. The cleaner that came out was friendly and my boys loved him, my r..." Read more
a year ago
Cassandra S.
Saint Charles, MO
"I have left several voicemails with Rachel for over a week. I have yet to receive a call back. I also did an inquiry online incase phones were down but no emails either. I did book weekly services so I am hoping I hear soon as I am worried. The prices online are reasonable. You get your first service F R E E. You can pay additional for odor..." Read more
a year ago
Kimberly M.
NY, NY
"They were good for at least 4 months then I started to see where they missed and my yard is small so not hard to miss. Then my son started working nights and said he would watch when I got the text that they were coming so dog put inside. He watched he said they were there less than 5 minutes multiple visits and so I guess that is why not a good job. I email..." Read more
2 years ago
Jeanie M.
Mooresville, NC
"Pros: Great start time and always on time. Cons: Missed too many dropping. Charges start up first cleanup which was a little high. Pay extra for dropping removal."
3 years ago
Leslie A.
Central Austin, Austin, TX
"We've been using this company for a year, if not more than a year. We have two large dogs, and a medium size dog, so their services are vital to us. We have called over 10 times and left over 10 voicemails to update our address since Oct. 3rd when we moved. We've been hung up on twice. We found out they are going and servicing our previous address 5 times al..." Read more
3 years ago
Kay N.
Citrus Heights, CA
"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more
4 years ago
Chruszhet L.
Henderson, NV
"My gate guard notified me that Poop911 was coming to my house but when my technician arrived it took him 20 minutes to go in my backyard. I almost called the company to see if there was something wrong with him as he was in his vehicle for awhile. He was only on my yard for a good 10 minutes and then left- i checked my yard and there were still some poop lef..." Read more
4 years ago
Morgan N.
Renton, WA
"One of their employees dumped a large bag poop in our trashcan. I watched him do it and then he walked across the street and got in his car to leave. We do not use the service.
The employee did apologize to us and told us he had made a bad choice. We appreciate the follow-up"
4 years ago
Pearl M.
Chicago, IL
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :)I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more
5 years ago
Matthew W.
Chicago, IL
"Called on Friday, they told me that they would be out on Monday. Never showed, said that they couldn't make it "due to unforeseen circumstances". Said they would come next Saturday. I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday. It's Sunday now, no one has come out, so it l..." Read more
9 years ago
"They were GREAT until Labor Day. Then nothing. No messages that they weren't going to be here. Nothing."
8 months ago