About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Facebook 
Yelp 
Google 
807 reviews
4.1/5 average rating
Nicole W.
Pittsburgh, PA
Lauren N.
San Francisco, CA
"Great price and amazing service! They are always on time and communicate when they cannot be there for when they plan to be off."
4 months ago
MC F.
The Woodlands, TX
"Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out on the next non-rainy day, and that doesn't happen. The past couple of times, he only came once that week ins..." Read more
4 months ago
Leonard J.
Edmonds, WA
"They are reliable with good communication. It's nice walking in the yard without the "minefield" mentality. Yes I could do this myself but I chose not to and much like my landscaper, I'll pay to have someone else do it. So sue me! just kidding"
4 months ago
Tracey J.
Union City, GA
"The only complaint I have is the billing process. The people are wonderful and do a great job keeping my yard clean."
5 months ago
Kris S.
Marysville, WA
"I signed up for service on their web portal. They let me pick the day and how many times a week. I picked Wednesdays and 2x a week. I got an email saying they would be out on Wednesday 10/11/23. Great! I got a text today saying they will be out on Friday if that works for me. I texted back saying what their email said and I need Wednesdays as Thursda..." Read more
7 months ago
Valerie C.
Kirtland, OH
"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more
9 months ago
Karin P.
Near South Side, Chicago, IL
"Yard is so much better now that I have their help! It has been a life changer. I can't imagine ever doing it myself again."
9 months ago
Merian O.
SoMa, San Francisco, CA
"We LOOOOVVVEEEE our Poop 911 cleaner!!! She is the absolute best. Thorough no run through and half clean. She is the reason this company rocks."
a year ago
Anne M.
Everett, MA
"So I've been with this company for about 5 years. They're reliable and thorough. If they do have an issue you are informed and if there is a billing issue they are quick to fix it. Please be kind to your poop person, they do the job you don't want to do. Myrna is fast to address any issues you have."
a year ago
Sandi K.
Brandon, FL
"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I can hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"
a year ago
Ash S.
Colorado Springs, CO
"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are..." Read more
a year ago
Branden W.
Rocklin, CA
"Just started their service. Overall pretty satisfied. It's something I could totally do but worth not worrying about it. The staff has been very friendly and efficient. Only reason I didn't give 5 stars is because I just started their service recently."
a year ago
Anthony N.
South San Francisco, CA
"The lady that was supposed to be here from 1pm to 4pm. We left to run an errand at 4:15pm and let the side gate open with our hose outside like requested. The services we got included cleaning up ALL the dog poop, sanitize the backyard, and a rinse of the area. Well after we got home at 4:30pm all the poop was gone expect for 1 pile, they didn't sanitize the..." Read more
3 years ago
Erica K.
New York, NY
"We starting using this service about 2 months ago and have been very pleased so far. They come regularly and take care of this task that we just don't have time to do ourselves. The only flaw I've found so far is that I tried to contact them about swapping to a different day via email and phone and never received a response. But it wasn't an urgent matter so..." Read more
3 years ago
Destynee W.
Summit, IL
"So I found this company online and was excited to get an appointment by the end of the week. There were scheduled initially for March 12th with recurring service every Friday. So the first appointment no one showed up. So I called and left a message, no one return my call and I just waited to see what would happen. Then two weeks later someone texted my phon..." Read more
3 years ago
Shari S.
Las Vegas, NV
"Great, fast job cleaning a "dirty" yard. My only feedback was that if the deodorizer was used, it didn't freshen the smell of urine in the area where the smell exists. Thank you for the great appearance of the yard."
4 years ago
Ronda S.
Colorado Springs, CO
"I love this service ! My two dogs poop 4 times a day and are bigger dogs. The scoopers always clean really well."
4 years ago
Ele C.
Fort Lauderdale, FL
"They come on time and do a good job. (Sometimes I find a few stragglers but hey, poop happens right?). Customer service is very good. I would and have recommended them."
4 years ago
Julie C.
Reno, NV
"We've used them for over a year and we're happy with the service. We've never been over billed and we get notes posted on the door that they came.
Overall we've had no issues and we give their info to many of our friends"
7 years ago
Phylene K.
Ogden, UT
"I was a past client and canceled my service because the staff never showed up on my scheduled days and would even charge my account if they didn't come out. I liked the girl but she was just too unreliable. I recently got an email from their corporate office regarding 4 free visits if I signed up again. I was hesitant because of the experience I had..." Read more
10 years ago
Adrian D.
Goodyear, AZ
"This is hands down the best service I have ever paid for.We have two large dogs and they plant landmines all over the yard. We also have 3 boys and it was their job to pick up after the dogs, which they didn't complain too much about. However, getting the right tools turned out to be quite the challenge. Everything we bought broke within week..." Read more
10 years ago
Jessica M.
Tulsa, OK
"I used Poop 911 for the 1st time last week and they did a GREAT job! We will continue using them weekly for our crappy needs :)
Thanks!!!!"
11 years ago
Irene R.
Chicago, IL
"I have a small yard in the city and they were the only ones that cleaned yards in my area. They come 2x a week and I don't have to pick up the poop. yay!"
14 years ago
"I really like POOP 911. They make my yard smell alot better. Only if they send the same person every time. When they send different people they leave alot behind. There prices are a little bit high."
3 months ago