928 verified testimonials
4.9/5 average rating
Michael Ambridge
David Sandover
"From the first contact requesting an estimated quote, filling in various forms, packing my belongings and loading boxes on to the truck the various PSS team members have been very efficient and helpful. I am happy to recommend PSS to anybody shipping their belongings to Australia"
a year ago
graham silverthorne
"After a month delayed delivery from Singapore, PSS picked up the UK end of things in a fast and efficient manner. The contacts were polite and helpful and there was a sense of care. The delivery team itself was excellent - three men who worked really hard, with good humour and a helpful approach. They went the extra mile to get everything to the right places..." Read more
a year ago
David John Everard
"Great So Far . John and Greg at PSS have been really helpful. Thanks"
a year ago
Bridget Bryson
"Great service, wonderful guys packing. A little disappointed that I received no call to let me know when the packers were coming"
a year ago
litton henry
"I am satisfied with the services that provided by PSS on their following up, answering enquiries and willing to discuss with me on the method of moving stuff. I have no hesitate to recommend the other to use PSS. However, I am extremely dissatisfied the services provided by its partner in Hong Kong 'Asia Express' . The service of AE Hong Kong is horrible. I..." Read more
a year ago
Debbie Buckby
"Thanks for making the whole procedure easy and straightforward. Great responsive team who always emailed me straight back. Very polite and friendly."
a year ago
Ana
"Took a bit of toing and froing to set things up initially, but was very happy overall with the help received organising the move. The packers/movers themselves were lovely, professional and efficient. Would recommend."
a year ago
Stevie
"Reliable and friendly service, but scheduling for delivery took a while."
a year ago
jeanette savigar
"Dpb let my down on pick but John at PSS sorted it out for the next day pick up Very pleased with PSS Company they have been great through out the process of move items to Australia"
a year ago
Dinesha Ukwatta
"I worked with John. He's very fast in replaying to emails and very helpful. The person who came to collect is also very efficient and done a good job. I would recomend them to anyone. Hoping to send some furniture with them too."
a year ago
Pauline Whitley
"Charlie was helpful and quickly responsive."
a year ago
jacey kwong
"Very good! The crews are very nice and helpful. We have happy communications during the shipment."
a year ago
Sarah Gosling
"I am happy with the service, but didn't get a response when I tried to sort out the insurance I had paid, Time was tight before the pick up but Helen the move manager didn't ring when I asked her to on monday 8 august. I will follow up with her, but probably too late to sort out now"
a year ago
jasonkeenan
"So far the process has been very good and the removal team were amazing! Fingers crossed for everything to arrive in Perth safely."
a year ago
Tanya
"During the shipping stage, things were a bit rocky as there were additional payments that I wasn't aware of, but packing and delivering and the quotation, or establishing a report stage when quoting, were excellent."
a year ago
Philip Day
"The bookings process was expected very helpfully by Rob. Packing by Julian and the team felt like a good experience. The proof will be in the pudding when everything arrives undamaged!"
a year ago
Lyndon Martin
"Efficient and prompt. From starting point to collection. Delivery to come."
a year ago
Chahira Elrahman
"It was a very efficient process and great people"
a year ago
James Hydes
"After PSS receiving some heavy negative reviews, I was dubious over wether I was going to experience the same. I have been in contact with PSS for 2 and a half years as we were due to move two years ago. Once we had agreed the date the management of my move was moved from James to somebody who else who I didn't have much faith in. After I spoke to PSS, the m..." Read more
a year ago
Richard Woods
"I am very happy with the service from PSS so far. Being a first time user of this service,after paying the deposit, I was left usure how to pay the balance, and had to call to prompt a response email. After that, apart from the first collection date being aborted, all went well."
a year ago
Charlotte Phahlane
"My two boxes were torn and I never have any explanation of how my boxes ?? where in that manner I was so surprised because I didn't expect that I thought that I will be respected instead of that I was disrespected."
a year ago
Annabel McCone
"Great service from beginning to end. Competitive quotes, helpful links and essential information. Flexible on changing amount of luggage. Follow up call the day after collection. Highly recommend PSS"
a year ago
Neeni
"Have responded promptly and carried out collection as expected,"
a year ago
Shane
"Contacted Pss after trying numerous other companies. Quote was very competitive and communication has been spot on. The website is informative and you have a case handler to take you through the process. Our household goods were taken via a 20ft container destined for freemantle on Friday and the team which arrived to box the house up were quick and efficien..." Read more
a year ago
"It would have been helpful if we knew the details required by customs relating to box contents before we packed and sealed the boxes. Otherwise everything has gone smoothly thus far."
a year ago
Endorsal review