Quality Carpet & Flooring Reviews & Testimonials

4.8 (19)

Reviews: 19


5
95%
4
0%
3
0%
2
0%
1
5%

95% of customers would recommend Quality Carpet & Flooring

Virgina Huml

Virgina Huml star-alt star-alt star-alt star-alt star-alt

"Quality Carpet has now carpeted 7 rooms in my home. From selecting the carpet, including explaining the pros and cons of different types, to measuring, to installing--the whole process has been stress-free. Their customer service is great."

a year ago

Lynda Logan

Lynda Logan star-alt star-alt star-alt star-alt star-alt

"Always top notch and reliable."

2 years ago

Martin Ganzer

Martin Ganzer star-alt star-alt star-alt star-alt star-alt

"Worked with Bob on ordering my carpet. Was a wealth of information and very professional. Steve scheduled my installation never left me guessing. Mark my installer was fantastic, neat, communicative, and made sure I was pleased with each step of the installation. would recommend to anyone."

2 years ago

John Winter

John Winter star-alt star-alt star-alt star-alt star-alt

"The owners are very knowledgeable. I will be using them to install flooring in my entire home."

2 years ago

Amanda Kruse

Amanda Kruse star-alt star-alt star-alt star-alt star-alt

"Excellent prices, works with you on scheduling. Bob very was attentive and helpful in finding the right product."

2 years ago

Sarah Cunningham

Sarah Cunningham star-alt star-alt star-alt star-alt star-alt

"New to the area. Heard great things. Definitely recommend. Used them for the stairs and plan to use them for the basement. Great selection and good price. My only recommendation is that their warehouse doesn�t communicate great. I definitely had to call their warehouse install people multiple times to set it up. But overall, very smooth and professional. Gre..." Read more

2 years ago

Brenda Mitchell

Brenda Mitchell star-alt star-alt star-alt star-alt star-alt

"Fantastic place. Everyone is knowledgeable, helpful & honest! Highly recommend!!"

3 years ago

Brandon Mantel

Brandon Mantel star-alt star-alt star-alt star-alt star-alt

"A handful of years ago I used Bob and his team for my office remodeling. Loved working with him then and the results were perfect. Used Bob and his team here in 2021 and felt I couldn't have made a better decision. Quality Carpet spends the time to get a layout to make sure it makes good sense for what is ordered to match up for what should be installed..." Read more

3 years ago

Jennifer Collins

Jennifer Collins star-alt star-alt star-alt star-alt star-alt

"Friendly, knowledgeable team, lots of great products."

3 years ago

Mark Rosati

Mark Rosati star-alt star-alt star-alt star-alt star-alt

"WOW..... from dealing with Bob to the carpet installers what a pleasant experience. Excellent price & quality(I shopped around) the carpet quality was even better once installed"

4 years ago

Janine Jones

Janine Jones star-alt star-alt star-alt star-alt star-alt

"Friendly and lots of choices"

4 years ago

Sarah S

Sarah S star-alt star-alt star-alt star-alt star-alt

"The women who work here were very friendly and helpful. They helped us choose a good quality carpet that we love!"

4 years ago

Peggy Brown

Peggy Brown star-alt star-alt star-alt star-alt star-alt

"Excellent Customer service!"

4 years ago

Anna Straus

Anna Straus star-alt star-alt star-alt star-alt star-alt

"We recently had a new vinyl flooring installed in our kitchen and second attached room. In our 100 year old, uneven home, I was optimistic but hesitant that the shaky, creaking floors would improve. But my expectations were exceeded tenfold! I love the new floor. It has a beautiful tile look, is very sturdy, and is a huge improvement and upgrade to our home...." Read more

4 years ago

Lauren Johanni

Lauren Johanni star-alt star-alt star-alt star-alt star-alt

"I absolutely loved my experience with this wonderful team! They know how to make someone knowledgeable when it comes to flooring. They were so sweet with my children and their customer service is next to none!"

5 years ago

Russ and Connie Snyder

Russ and Connie Snyder star-alt star-alt star-alt star-alt star-alt

"Love the service these people give! Great quality and value. Bob was super easy to work with."

5 years ago

Chris Lewis

Chris Lewis star-alt star-alt star-alt star-alt star-alt

"Quality Carpet really hit it out of the park. All the way from the friendly staff of Diane and Vicky were amazing to work with. Bobs attention to detail and friendliness in the home when doing the measure set us at ease. Would absolutely recommend this family owned business to my grandmother!"

5 years ago

Terina Griffin

Terina Griffin star-alt star-alt star-alt star-alt star-alt

"Friendly, knowledgable and helpful staff. Fair pricing. Excellent installaton. Strongly recommend."

5 years ago

Craig �Mad Dog� Madrin

Craig �Mad Dog� Madrin star-alt star-alt star-alt star-alt star-alt

"The people are some of the friendliest you'll meet anywhere and the showroom is clean with a great selection. After 65+ years in the Akron area, their approach to customer service and carpet/flooring installation is still very personalized. They take the time to measure everything appropriately to make sure you're fit with the best quality product at a compe..." Read more

5 years ago