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QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

KAREN M. star-alt star-alt star-alt star-alt star-alt

owner, Daves quality dent repair

"I have been using quickbooks for a long time. I find it to be the best software in the industry. I would recommend it."

4 years ago

Gladys M. star-alt star-alt star-alt star-alt star-alt

Support Specialist, eSkillz

"Easy to use. I like that most of the features are intuitive."

4 years ago

Tom G. star-alt star-alt star-alt star-alt star-alt

Owner, eleEOS

"I would advise anyone who is considering using Qb to understand that if you need help implementing, integrating the software or tend to rely on customer service then this is not for you. Their customer service is the pits! But their software rocks!"

4 years ago

Chris P. star-alt star-alt star-alt star-alt star-alt

Office Manager, Protagonist

"I am not an accountant, so QuickBooks Online seems to work well for me. However, our account support sometimes gets frustrated with the customer service."

4 years ago

Edwin W. star-alt star-alt star-alt star-alt star-alt

Business Owner, As Of Latte

"My overall experience with QuickBooks Online is fair. I believe with proper training in accounting, this software can be very useful. However, I felt the training to learn this software was more overwhelming, discouragin me to continue using it. I'd much rather stick with a simple paper and pencil ledger, for the time being."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall not bad, I was able to work my way around their issues. My accountant helped get me through issues I had. But it is expensive for no real support."

4 years ago

Marissa W. star-alt star-alt star-alt star-alt star-alt

Office manager , M E Beggs Pump

"It is nice that this software is online meaning that I can access it from anywhere and thats a big thing nowadays. Being able to send an invoice from the jobsite to the customer instantly is very convenient for not only me but the customer as well."

4 years ago

Heather m. star-alt star-alt star-alt star-alt star-alt

owner, independence barber shop

"I will probably transition to something else next year. Mileage tracking, capability to email receipts"

4 years ago

LaQuetta G. star-alt star-alt star-alt star-alt star-alt

CVO, Kingdom Pioneer Institute, LLC

"The overall experience with Quickbooks has been great. The product integrated well and I can collaborate with accounting. Excellent experience so far."

4 years ago

Kalid L. star-alt star-alt star-alt star-alt star-alt

COO, GlobalGeeks Inc.

"Software is very easy to use and customizable"

4 years ago

Zachary C. star-alt star-alt star-alt star-alt star-alt

Principal, St. John's Catholic School New Haven

"Quickbooks handles our budgeting and tracking needs very efficiently, effectively, and in a time-saving manner. It's a great software!"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Its been a satisfying experience. I've trialed with other accounting software for small businesses as well and this comes out on top."

4 years ago

Joshua C. star-alt star-alt star-alt star-alt star-alt

Mr , University of stirling

"Overall experience was pretty good but then again, I don't use it on a daily basis. I am an accounting student and. I am in my first year of uni so I haven't used this software a lot but I have heard it is highly recommended, it's either this or sage or East books"

4 years ago

Kimberly W. star-alt star-alt star-alt star-alt star-alt

Office Manager, South Tex Roofing LLC

"I wish there were more customer support with knowledge but overall I am pleased with our choice. The software is excellent and does everything in one place. I use the payroll feature and it is very helpful."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall, I like having access to all of my accounts in one location. Having a small business, I like having my business finances in one location. It's easy to use and it helps with end of the year accounting."

4 years ago

Mitchell Y. star-alt star-alt star-alt star-alt star-alt

Brand Manager, Active Wow

"I used Quickbooks (I believe it was Intuit) everyday while working for a brand for 4 years. It was easy to use. I like how it gave a little alert when an invoice was overdue. It was quite user friendly once you got the hang of it."

4 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Sales Manager, Interra Homes LLC

"It's been a good experience but like I said some of the harder things like taxes took a little bit to fully grasp. It is very easy to use. Once you create your account it's only a few clicks and your up and running."

4 years ago

Kaja K. star-alt star-alt star-alt star-alt star-alt

Office Coordinator, Shifa Health

"Overall it has been a pleasant experience using QB online. I like that I can access my Quickbooks from any computer, I don't have to send accountant copies to our CPA as they can access it, and the feature to scan in documents is good."

4 years ago

Richard R. star-alt star-alt star-alt star-alt star-alt

Director, True North Service Management Solutions Ltd

"Overall I'm very happy with QBO, but would prefer a more stable pricing model. The pro is £30 per month ex VAT but too many introductory offers e.g 40% off for a year, then 70% for six months. This inconsistency creates frustration for existing customers."

4 years ago

Marc S.

Marc S. star-alt star-alt star-alt star-alt star-alt

Seeking Opportunity- Project/Program Management -Organizational Transformation & Change Catalyst, ISD ( Integrative Solutions Delivery Consulting)

"Very Good Other than the previously mentioned issues, it is very simple to use. Dat Entry , automatic importing of specific data and basic reporting are simple to use."

4 years ago

Faith G. star-alt star-alt star-alt star-alt star-alt

Administrator, Zaivan

"So far it has been good. Their tutorials offer help and are for free!. its very fast and easy to use. you can easily access your information on the go with their mobile App. you do not need much of accounting to be able to use it."

4 years ago

Jon E. star-alt star-alt star-alt star-alt star-alt

self employed, eship

"Overall this makes my life a lot easier when accounting for all my sales. I like the integration into different systems that I need for my business to function especially into my shipping platform."

4 years ago

Saad E. star-alt star-alt star-alt star-alt star-alt

Audit Senior, PKF

"Overall its useful accounting software and is widely used. Its easier to understand and easy it even for beginners. Its easy to use and allows integration with multiple programs. Reporting features are quite useful and allow generating multiple types management reports at press of a button. Dashboard keeps things well organised."

4 years ago

Karen R. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, Karen Rylee

"Overall, QuickBooks is highly recommended for the ease of use especially for beginners and small businesses. I like how easy it is to share with our accountant."

4 years ago

Jennifer U. star-alt star-alt star-alt star-alt star-alt

Bookeeper, Cathlee¿s Real Estate

"I like the fact that I can log in from anywhere and access my books. I also enjoy the accountant feature."

4 years ago