QuickBooks logo
QuickBooks icon

QuickBooks Reviews & Testimonials

4.3 (5,944)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

QuickBooks logo

About QuickBooks


Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

Jordan H. star-alt star-alt star-alt star-alt star-alt

Associate Club Director , VC United

"Overall, it is a great product and does serve it purpose. However, to fully get the most out of your money it does seem that further training or classes are necessary."

4 years ago

Lauri M. star-alt star-alt star-alt star-alt star-alt

Administrative Assistant, Bachmann electronic corp.

"I don't know how I lived this long without my employers using Quickbooks! It's an obvious choice for managing invoicing and tracking customer payments."

4 years ago

Matthew D. star-alt star-alt star-alt star-alt star-alt

Finance Manager, Ardeo global

"Overall, my experience with QuickBooks Online has been positive. Typically, I can get the help I need with a phone call."

4 years ago

Larry C. star-alt star-alt star-alt star-alt star-alt

Owner, CC Virtual Service

"Like it very much, now I'm confident I can send out checks and stay in control of my business. It was easy for me to set up my employees and contractors who use the 1099's. Also, connecting my bank to the account."

4 years ago

Olga T. star-alt star-alt star-alt star-alt star-alt

Accountant, Kizer Auto Glass

"My overall experience is great so far, we've been using it for 6 months and quite pleased with the results we see. We are relatively a new company, only 2+ years in business, and learned on our mistakes that accounting is very important.QuickBooks allows having a bookkeeping job done quite fast and easy. Plus it has the latest updates in taxation and account..." Read more

4 years ago

Rachel L. star-alt star-alt star-alt star-alt star-alt

Veterinary Behavior Technician, Rachel Lees

"Overall, my experience with Quickbooks is Neutral. When I had more contact and usage at the front desk of our practice I found it frustrating that changes would occur and we were not aware (updates, etc). Besides the fact that sometimes there are glitches during the day, my experience is good."

4 years ago

Julie M. star-alt star-alt star-alt star-alt star-alt

Chief Accounting Clerk, Stark County Board of DD

"Quickbooks is a good program. It seems as if you could use it to run a business fairly easy. We only use Quickbooks for Billing and Accounts Receivable. It is very easy to use. I self-taught myself to use the program. It gets the job done without any difficulties."

4 years ago

Jennifer H. star-alt star-alt star-alt star-alt star-alt

Admin Assistant, Auntie Belham's Cabin Rentals, Inc

"Our payroll is done thru Quickbooks, never had an issue with that. I have to pull reports to charge our HomeOwners during Statement time and sometimes it can be a real process because of the issue I entered in Cons."

4 years ago

CRAIG R. star-alt star-alt star-alt star-alt star-alt

CIO, ROBINSON, GRIMES & COMPANY PC

"Good and getting better. Hoping for some needed manageability improvements. Compatibility and integration with many other systems"

4 years ago

Tim S. star-alt star-alt star-alt star-alt star-alt

Veterinarian/Practice Owner, Country Care Veterinary Center

"I started book keeping with the Online Version about 7 years ago, at that time the software was buggy and tricky to use. I switched to the desktop version for a year or so and hated everything about it, so I switched back to the online version after they had made some significant improvements and am generally happy with it. I do not feel, however that the..." Read more

4 years ago

Estefania T. star-alt star-alt star-alt star-alt star-alt

Business Owner, Crown Consulting

"Overall, this program has been integral to my daily process and way of living when providing bookkeeping services to small business. I would just like to see more of a promotion for their pro-advisers."

4 years ago

Darlene P. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, Hannoush

"Decent. I would say that it gets the job done for what we need. Has some similarities to the desktop version which is very helpful and makes for a seamless transition. Most of the properties that are similar or the same as the desktop version are great."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I use QuickBooks for my bookkeeping needs. It then gives me easy reports to able to file income and sales tax returns. I can also use it to submit 1099s to contractors."

4 years ago

Matthew P. star-alt star-alt star-alt star-alt star-alt

Controller, Hannoush

"Decent. I would say this gets the job done if this is the software that you need. It's acceptable, and will get you to where you need to go, but not without some frustration, growing pains, and price increases looming around each and every corner."

4 years ago

Kimberly W. star-alt star-alt star-alt star-alt star-alt

Child caregiver , Kim's Child Care

"User friendly, great value, links with Turbo Tax . QuickBooks Online has been a good software for managing my small business expenses"

4 years ago

Joanna M. star-alt star-alt star-alt star-alt star-alt

Membership Director, Nakoma Resort

"Quickbooks Online can be a great accounting tool for all of your business needs and have been especially helpful, in my experience for small to growing businesses."

4 years ago

Rachel B. star-alt star-alt star-alt star-alt star-alt

Principal Consultant, RJ Brook Consultants

"Overall my experience with QuickBooks has been pleasant. My point of contact has been extremely helpful and was one of the reasons I decided to commit to this software."

4 years ago

Kurt W. star-alt star-alt star-alt star-alt star-alt

Owner, Drop Frame Productions

"Overall it's been a major time to be able to sync to my bank accounts. It's awesome to have access on multiple computers and devices. I was also able to get rid of my last windows machine that was maintained just for QB Pro."

4 years ago

Vickey W. star-alt star-alt star-alt star-alt star-alt

Controller, Hub City Display

"It has been very favourable I enjoy how computer friendly it is. The ease of making changes when necessary without losing the audit trail. example being changing dates etc."

4 years ago

Betty C. star-alt star-alt star-alt star-alt star-alt

Director of Blessing Hands, Blessing Hands, Inc.

"I used Quicken first for over ten years, so when I switched first to Quickbooks I thought it would be easy. However, I am not a trained bookkeeper or accountant, and the Quickbook program was too hard for me. I paid a bookkeeper to do our Quickbooks, but she took offense that I wanted to be involved in the monthly process and did not continue employment wi..." Read more

4 years ago

Nancy G. star-alt star-alt star-alt star-alt star-alt

Owner, No Nonsense Bookkeeing

"My business relies on it and so do I. Anything that makes my job easier that I can offer to my clients is a benefit to me."

4 years ago

Krista H. star-alt star-alt star-alt star-alt star-alt

Psychotherapist, Krista Huyer

"This is making life so much easier! Like I said, cannot run my business without it. I cannot do without this system to run my small business. The idea of keeping endless receipts, tracking mileage and what is expensed without this program makes my head hurt. I love how convenient, simple and efficient it is at keeping everything organized"

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall this product worked for us for several years but if you have a lot of inventory you may want to look at QB Desktop instead."

4 years ago

Bernadette T. star-alt star-alt star-alt star-alt star-alt

Owner, Desert Gem Boutique

"Overall it does the job and allows for remote access and has many features I may use in the future. What I like most about QuickBooks online is that it allows you to connect to other platforms like bigcommerce and shopkeep. I also like that you can connect it to make tax payments."

4 years ago

Steve K. star-alt star-alt star-alt star-alt star-alt

Advisor, Tjs

"Helps greatly with many financial / accounting needs ."

4 years ago