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QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

roy c. star-alt star-alt star-alt star-alt star-alt

Principal, The Wealth Advocate

"Generally good I think it's overpriced for what I need however for a small business I think it can work well.I had a problem with them because they charge me for two accounts for two years without giving me any relief even though I hadn't use the other account the set up is very misleading"

4 years ago

Brian M. star-alt star-alt star-alt star-alt star-alt

Roofing estimator, Grand Roofing

"Overall it's been pretty good software, it is nice to be able to run reports and see where the money is actually going. I think if I use it a little more often it would be easier to use."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It's very easy to track your companies expenses with the help of QuickBooks. You can sync your bank account and throughly manage your transactions."

4 years ago

Don R. star-alt star-alt star-alt star-alt star-alt

Partner, TTG

"Long-time user of desktop so I was familiar with the concepts. Fairly easy to learn if you already know QB. We integrate with a third party tool that creates invoices and does not auto send. Finding which ones in Online have been sent is more tedious that it should be - everything is in a single view."

4 years ago

Ryan P. star-alt star-alt star-alt star-alt star-alt

PArt owner, Ryka

"it links well with my buildertrend software just wish you could charge owner the cc fee if you want to offer. Pretty straight forward software i picked it up easy but have hired multiple people that couldn't figure it out but its really simple to-learn and good starting accounting product for small business no complaints don't get desktop version"

4 years ago

Teresa B. star-alt star-alt star-alt star-alt star-alt

Phase II Coordinator , Recovery Point WV

"I have used Quickbooks for over 14 years and this software is really a must have for any company that wants to dig into profit and loss. It does it all."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Very easy to pull up your financial statements at any time for any month to look at. Very user friendly. Easy to correct any mistakes. Very easy for non-accounting personnel to use and understand."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We complete our day to day bookkeeping and assets We also use the built in payroll feature. Always available from all device backups are a thing of the past support seems to be US based and is rather good"

4 years ago

Robin F. star-alt star-alt star-alt star-alt star-alt

manager, Temple of the Dog

"Never had any issues. Program has always done what i needed it to do. It was very easy to use, not very expensive, accessible easily online from anywhere, very easy to learn"

4 years ago

Dean D. star-alt star-alt star-alt star-alt star-alt

Accountant, MHA Carpenter Box

"Quickbooks helps with VAT returns and putting together an easy to view trial balance which is fantastic for starting to compile a set of company accounts."

4 years ago

Mitesh V. star-alt star-alt star-alt star-alt star-alt

SSE, Panamax Infotech Ltd

"Overall it was a good experience of using QuickBooks and they also give you time to time updates so QuickBooks improve day by day which will help every customer with the latest features."

4 years ago

Elizabeth G. star-alt star-alt star-alt star-alt star-alt

Administrator, Grundy County Health Department

"Switched from QB desktop to improve multiple user experience but prefer the QB desktop experience. Had difficulty importing historical data. I'm having trouble re-creating the QB desktop reports I liked using. Chat support pretty good. User forums are difficult to use because it's difficult to sort out the different solutions for the different QB platforms."

4 years ago

Ruth G. star-alt star-alt star-alt star-alt star-alt

Director of Operations, West Cedar Trading

"Overall if I would have had access to better customer support I would not have any complaints about quickbooks. The feature that I really liked was the ability to link QB to our bank accounts for reconciliation that helps a great deal. The many features available is also very helful."

4 years ago

Melech M. star-alt star-alt star-alt star-alt star-alt

RELIEF from ANXIETY & PAIN in less ¿& ¿¿¿¿, Melech Mann LLC

"ease, simplified and very streamlined, no longer have to wonder if this or that business purchase made it to the record or not"

4 years ago

Matt A. star-alt star-alt star-alt star-alt star-alt

Accountant, Online Media

"We use it on a day to day business to track our finances. It's easy on the eyes and user friendly. It's not overly complicated and there are a lot of helpful resources online"

4 years ago

Niki O. star-alt star-alt star-alt star-alt star-alt

Naturopath, Niki O'Neil - Naturopath

"Overall Quickbooks met most, if not all of our needs as an invoicing software. Easy to use, easy to generate and track invoices, relatively simple stock management and options for tracking sales figures."

5 years ago

Phil M.

Phil M. star-alt star-alt star-alt star-alt star-alt

President, Diamond Computer Incorporated

"We initially moved from QuickBooks Pro Desktop to the Online version to allow for our new Online Service Management System (RazorSync) to easily export invoices into QB for processing. In that regard, QB Online has worked well and met expectations. It's obviously an evolving product and there have been many changes to it over the time we've been on the servi..." Read more

5 years ago

Michael D. star-alt star-alt star-alt star-alt star-alt

Accountant, Five County Association of Governments

"Awesome for your regular business owner, and very well priced. This software is great for your everyday business owner, very easy to learn and to use. I like that you do not have to be an accountant to use this."

5 years ago

Elizabeth T. star-alt star-alt star-alt star-alt star-alt

Associate Director of Operations, Urban Green Council

"Quickbooks works for our needs. We are a small nonprofit but also have program that earns revenue so our books are a little bit more complicated than most nonprofits. QB is pretty easy to use once you get some basic training."

5 years ago

Chris G. star-alt star-alt star-alt star-alt star-alt

Business Manager, Care from the Heart, Inc.

"I conduct all financial aspects of our business with Quickbooks and while I would tweak some things, I simply can't imagine doing business without it."

5 years ago

Scott J. star-alt star-alt star-alt star-alt star-alt

Clerk/Treasurer, Village of Brocton

"Overall, I have had a great experience with quickbooks. Keeping track of purchases in an organized manner and being able to sort them by vendor."

5 years ago

Tyler B. star-alt star-alt star-alt star-alt star-alt

Accountant, Bushong Accounting

"I use QBO to run my business. It is the reason I work for myself. The people at Intuit have put together a vast amount of features that allow us, Accountants, to run our business and help our clients run theirs. Some of my favorite features are the banking area. I connect my bank accounts and boom! Let the magic happen. From there, I can put my purchases an..." Read more

5 years ago

Andrew K.

Andrew K. star-alt star-alt star-alt star-alt star-alt

Marketing consultant, KnightRiley Strategic Marketing

"It was fine for what we needed at the start buy it ended up causing us too much grief trying to solve problems that it couldn't handle."

5 years ago

Rachel M. star-alt star-alt star-alt star-alt star-alt

Office Manager, Cmags HVAC

"Overall has been the stepping stone for our small business to grow! Highly recommended. I like the ease of use - very simple and straightforward as far as invoicing, estimating and reporting."

5 years ago

Anthony L. star-alt star-alt star-alt star-alt star-alt

Managing Partner, Top Off Motors

"I've used QuickBooks for over 20 years. What went from a perfect easy to use and fairly priced product has gotten way overloaded and become prohibitively expensive for very small businesses. It does anything you need and is still easy to use."

5 years ago