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QuickBooks Reviews & Testimonials

4.3 (5,944)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 4 star reviews only  

Nikki R.

Nikki R. star-alt star-alt star-alt star-alt star-alt

Founder, Deduce Designs

"I'm using it mostly because I haven't found anything better - but I wouldn't recommend it to other SMBs. It was easy to set up the electronic connection and transaction feeds with my banks, which was a plus. I don't worry that transactions for me to mark are coming in."

5 years ago

Henry L. star-alt star-alt star-alt star-alt star-alt

Account Executive, Goettl Air Conditioning

"QuickBooks Online has allowed out company to stay on top on expenses and money flowing in and out of our business. I've been a user of QuickBooks for a while and although I am a fan of "don't fix it unless it's broken", I do enjoy this version. It's easy for my team and I to use to track expenses, track overdue payments, create invoices, and handle payments...." Read more

5 years ago

Enver N.

Enver N. star-alt star-alt star-alt star-alt star-alt

Digital Marketing Manager, ECN Investments

"It was previously very difficult to do tax returns with each fillable box in HMRC, being not really intuitive. Now, it's pretty easy and quick to do that work."

5 years ago

Dan P. star-alt star-alt star-alt star-alt star-alt

Staff Accountant, Triangle Apartment Association

"Our experience has overall been very good. The price is very reasonable and has made things easier to use. Also, it has saved our company a lot of time and made things very efficient."

5 years ago

Will D.

Will D. star-alt star-alt star-alt star-alt star-alt

owner/president/ceo, Clar-Laur Interests, LLC

"Quickbooks will process your credit card payments with no machine to rent, which has had allowed me to return the machine I was leasing for $50/month. It will also send out invoices and reminders to your customers on a schedule you set."

5 years ago

Rebecca C. star-alt star-alt star-alt star-alt star-alt

Owner, Elma's Tax Service

"I have used it multiple companies with different specialties. That I can access it from any location, I do not need to be in my office. The fact that the client can use it as well at the same time."

5 years ago

Steve B. star-alt star-alt star-alt star-alt star-alt

Manager, Foundations Decor

"Moved from QB Desktop. Love having access where-ever and multiple people able to access it. QBO is much less feature rich than QBD. But, with QBD, you have to either log into a server, or remote desktop. It's stuck in the 90's. So, to make it even work, we had to get a plugin to manage our inventory and orders. If QB Desktop version would move online,..." Read more

5 years ago

Bruno d.

Bruno d. star-alt star-alt star-alt star-alt star-alt

director, Onix Agências Digital

"I want to retest to get a new impression of the service, maybe it suits me. I've used it once in a test form and ended up not adapting, it's not a tool problem because it's very intuitive, but I didn't get used"

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Quickbooks allows us to have an immediate understanding of the impact on our profit margin when we modify or redesign products with new/different component parts."

5 years ago

Melissa B. star-alt star-alt star-alt star-alt star-alt

office manager, Payne Sanghvi Oral & Maxillofacial Surgery

"I really like Quickbooks Online. It is so much easier then the desktop version. I still use the desktop for my other companies just because I dont make many entries."

5 years ago

Jesse A. star-alt star-alt star-alt star-alt star-alt

System delivery manager , Mandry Technology

"The overall experience from beginning to end was seamless no issues. Simple to install and setup was easy for all my users. They were able to get going quickly and efficiently."

5 years ago

Kristen Z. star-alt star-alt star-alt star-alt star-alt

billing coordinator, Athens Hosting

"It's not perfect for sure, but there are not many other alternatives that will get the jobs done. There are a ton of reports you can utilize and it's very easy to send out an invoice to a client. Running payroll and paying taxes takes only a few minutes."

5 years ago

Jackie R. star-alt star-alt star-alt star-alt star-alt

Bookkeeper, 10-Key Remedies

"I use QBO to process the data entry of my clients' bookkeeping. I also use it for month end and year end reports. It is easy to share data to multiple people at any location in the world (with internet access)."

5 years ago

Ashley F. star-alt star-alt star-alt star-alt star-alt

COO, Workright

"Overall, I am satisfied with QBO because it serves my purposes. I need something that my whole team can access from anywhere at anytime. I would like to see a lot of changes, but most are minimal. The overall service being provided- creating invoices, accepting payments, tracking overdues- is there and that's what I need"

5 years ago

Robin P. star-alt star-alt star-alt star-alt star-alt

Client Relations, The Digital Marketing People

"It's a somewhat love-hate relationship I have with Quickbooks. Love more so though. I have gotten used to a lot of Quickbooks' quirks now. It was a difficult go to get started to get things set up but I had support. I've been using Quickbooks for a few years now. I like how clean and organized invoices look for clients and how I can customize them and emails..." Read more

5 years ago

Romayeo E. star-alt star-alt star-alt star-alt star-alt

realtor, Realty Executives Rio Grande Valley

"I think it was a great investment the company made for billing. I like that you can send an invoice by email to a vendor and they can pay directly through the invoice"

5 years ago

valerie c. star-alt star-alt star-alt star-alt star-alt

manager, emerald employment

"It is ok. We had to stop using the payroll service to it because it did not include many California based things we needed to add. It also does not send garnishment payments automatically."

5 years ago

Pranay G. star-alt star-alt star-alt star-alt star-alt

Partner, Jain Gupta

"Despite few challenges, overall I recommend Quickbooks!. 1. Easy to navigate 2. Steps are easily available online 3. Very clean software for accounting 4. Multiple Apps which can connect with it 5. Cloud based. You can access from anywhere."

5 years ago

Sean D. star-alt star-alt star-alt star-alt star-alt

Analyst, SoCalGas

"Overall I recommend it for any small businesses. It may not be best for very large corporations but great for small business."

5 years ago

Brandon V. star-alt star-alt star-alt star-alt star-alt

Sales Representative, UniFirst Corporation

"QuickBooks... Though it was produced by a Microsoft. I still feel that there are some snark issues that need to be resolved. I gave them a 7 out of 10, but I know they can do better."

5 years ago

Rory A.

Rory A. star-alt star-alt star-alt star-alt star-alt

CEO, Radiant Information Technologies (Pty) Ltd

"Our accounting has been simplified immensely, from Sales staff being able to quote and invoice in the field, to technical staff being able to submit time sheets. Our data is automatically backed up and the interface is simple, crisp and clean."

5 years ago

Trevor B. star-alt star-alt star-alt star-alt star-alt

Manager, Retail

"Great for a small business without funds or access to large accounting firms. It made keeping track of company finances easy and organized. It also ran payroll smoothly and correctly with correct state and federal taxes taken out."

5 years ago

Diana N.

Diana N. star-alt star-alt star-alt star-alt star-alt

Managing Partner, New Wins Marketing Group

"I would recommend getting this set up with your tax accountant from the start. As a start up, we didnt know this so we had to correct a lot of codes and how we organized our system. It wasnt impossible to fix but it would have been better if we had known what we know now at the beginning."

5 years ago

Harley Y. star-alt star-alt star-alt star-alt star-alt

Owner, Topnotch Events

"It's the best at what it does, but I wish the customer service was better. It's very clean and once you get the hang of it, it's easy to use."

5 years ago

Kathryn J. star-alt star-alt star-alt star-alt star-alt

Owner, Elder Village Euless LLC

"I started with Quickbooks when it was first developed and have used probably every version from day one! It has improved significantly over the years and become more user friendly for the general public but also robust enough for accounting professionals."

5 years ago