Capterra 
G2 
4,742 reviews
4.3/5 average rating
Michelle L.
Business Manager, Belfay
gabi A.
manager, allatigraphics
"they play games , every time when I put the right password they delete it just its not working , they try to scam people and they said I should upgrade every two years."
5 years ago
Kristin G.
Business Owner, Brad Garrett Construction
"I like that I can use it anywhere and access my books."
5 years ago
Ryan R.
CEO, FeedsForLess.Com
"Its been awful, we are currently looking at what we can do and what we will switch to. There are a lot of good features. I like the dashboard and how it connects to my bank accounts."
5 years ago
Kristin H.
CFO, Hermann Design Group
"Here's part of what I wrote to my salesperson, there wasn't room for the whole email: You should be ashamed of yourself - or perhaps your company should be ashamed if you were not trained properly. I have wasted multiple hours discovering that Quickbooks Online is not going to work for me UNLESS I am willing to run two sets of books for a very long while...." Read more
5 years ago
Kristin R.
Owner, Gathering Health
"absolutely hated it. Switched to quickbooks desktop so I can have complete control over it. The only thing I liked was that I could access it anywhere."
5 years ago
Chris M.
Business Owner, Davie Village Registered Massage Therapy
"Things worked well until about 2 weeks ago. Our bank transaction sare no longer downloadable from our bank. When downloading manually, all transactions get duplicated so we need to manually exclude each duplicate transaction, one by one. We currently have hundreds of transactions per month and this is very time-consuming. Still no solution from the support t..." Read more
5 years ago
Arthur Y.
CEO, InvVax
"Whoever is paying attention, my simple advice is this: DO NOT USE QUICKBOOKS. They are absolutely, positively, the WORST BUSINESS I have ever dealt with in my life, in any domain. My troubles started a few months ago when, after having spent countless hours entering all my company's transactions in its lifetime, I was not able to login. I called in about thi..." Read more
5 years ago
Verified Reviewer
"null"
5 years ago
Allison F.
"null"
5 years ago
Erica K.
owner, Nature and Nurture
"I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens a..." Read more
5 years ago
David P.
Partner , Great Lakes Of Corry
"Poor. Online usage , that's it nothing else do I like"
5 years ago
Vicky D.
"null"
5 years ago
Daryl C.
"null"
5 years ago
nancy d.
"null"
5 years ago
Shawn M.
Partner, Hamilton Labs
"The software just doesn't work. It's a piece of garbage that I wouldn't wish on my worst enemy. My accountant likes it. That's it. Nothing else."
5 years ago
Alec R.
"null"
5 years ago
Karen M.
"null"
5 years ago
FORBES R.
CONSULTANT, FORBES ROBERTSON ASSOCIATES INC
"If I had a choice I would revert back to QB Desktop in a flash. I would not recommend any business user to switch from QB Desktop to QB Online, or sign up for QB Online. I had the worst conversion experience from QB Desktop ever. Account mapping was not done correctly, accounts were not converted properly, online payroll was a mess. I even contacted the O..." Read more
5 years ago
Verified Reviewer
"I would only recommend it if it is REQUIRED by your accounting firm. And since they trap accounting firm into their software by their training and Antiquated design that very well might be the case."
5 years ago
Ketan G.
Asst. Manager, Express Fuel Distributors
"Nothing, Hard to use, no support at all."
5 years ago
Erol I.
"null"
5 years ago
Rada V.
Owner, Health, wellness and Fitness
"The only pro of QuickBooks online is that is widely used by accountants."
5 years ago
Marco g.
Entrepreneur, Deneigement Rush
"This is the worst company i've come across, right there with fedex ground. It is absolutely unbeleivable that these business manage to sustain such growth because their product is full of bugs, the customer service is hot garbage, I doubt they have had any training on their product and/or basic understanding of customer service relations. I would spend thou..." Read more
5 years ago
Orly W.
Founder, Life Vest Inside
"Ease of being able to manage your accounting or so it was until there were glitches everywhere. I liked the idea that I can easily review, class and categorize while generating helpful reports."
5 years ago
"The online version of QuickBooks was hard to navigate through which cost me more of my time. The features were not even similar. I'm hoping this will change."
5 years ago