Capterra 
G2 
4,742 reviews
4.3/5 average rating
Laura M.
Controller, Evergreen Landscaping Inc.
Andrew F.
Vice President, Full Circle Contracting and Environmental
"Easy to use system. I enjoyed the ability to link your bank account to the QB account that way it cuts down on some data entry."
5 years ago
Wendy W.
Etsy seller, Etsy
"I could not use it because I did want it to help me do income expenses. Even though I did not have nearly any self-employment income (it's just a side hobby) I wanted to be able to understand quarterly taxes better with this program. Instead, I left it feeling confused."
5 years ago
Ashley C.
PTO Treasurer, Jennings Creek PTO
"I will be looking for another software to use. Until then I will continue with Quickbooks because I NEED something. However, I don't see our organization staying with this product. I have had 2 cases opened only to be told both were closed without resolution. The 2nd manager I spoke with advised that cases are always closed as soon as you get off the call...." Read more
5 years ago
Verified Reviewer
"The tool has got good analysis capabilities for accounting and it's light and easy."
5 years ago
Timothy W.
Home Inspector, Pride Home Inspections, LLC
"Invoicing / Receipts / Bookkeeping. - Easy to invoice / integrate with other software/databases."
5 years ago
Elizabeth R.
Tech support, Intelligent Movers
"That you can reconcile your accounts at the end of the month, quarter, or year. Monitor your bank accounts for business use. Create and complete invoices."
5 years ago
Judy H.
bookkeeper, Non- Profit Services
"After literally spending hours with customer service, the problem is still not fixed. This morning I have waited for a response to my chat inquiry for more than half an hour (the auto-response promised an agent would be with me in 5 minutes). Totally expected this transition to work seamlessly and it has been anything but."
5 years ago
Yasmin W.
Owner, Sharp & Ready
"I despise it! I'd rather use the Quickbooks for Mac over this. And I do not enjoy that one much at all. If someone feels that they need to have the online version vs the desktop version due to having access from anywhere - I would discourage them 100%. And find another way to make the desktop version work for them."
5 years ago
Nichole B.
Travel Agent - owner, Belle Voyage Vacations
"I would not recommend, it was more work then help. I installed this to better track spending and make adjustments to budget as needed. Within the first two weeks of having it I had to re sync it multiple times because it didnt properly update like it was suppose to. The kicker was on week two when I went to log in and it took down my computer. It wouldnt log..." Read more
6 years ago
Jeff C.
Owner, Pool Builders
"Very very disappointed customer. I've been using quick books desktop version for 15 years. I like the way it worked"
6 years ago
Tony V.
"null"
6 years ago
Michelle R.
"null"
6 years ago
Todd G.
COO, Unstuck Psych
"Completely abandoned the use to revert to QB desktop, and have had no issues other than Intuit starting to nickel and dime add-on functionality (e.g direct deposit services for payroll) which is all included in the QB online offering. Clearly they are pushing clientel to migrate to QB Online, without realising that it is completed disfunctional and people ar..." Read more
6 years ago
Verified Reviewer
"I dropped this program after one year and went back to the desktop version. Although it is convenient to access your files from anywhere, I found it very confusing and difficult to navigate."
6 years ago
Rick L.
"null"
6 years ago
Sarah C.
Manager, Spankys auto group
"The desktop version is much easier to navigate around and use. The online is way harder and is not set up for every business type"
6 years ago
Tzip E.
Comptroller, EPIC CULINARY
"This software is for a business on the go."
6 years ago
Jeremy S.
"null"
6 years ago
Shaun W.
Founder, Hot Winter Hot Sauce
"Easier to use, and more attractive interface than desktop version"
6 years ago
LAUREN S.
OWNER, JOLLY JOURNEYS CHILDCARE CENTER
"TAX, ELECTRONIC PAYMENTS. KEEPING TRACK OF SALE, INVOICES AND PAYMENTS IS GENERALLY EASY...BUT LOTS OF ISSUES!"
6 years ago
Amy S.
VP, Controller, Deni Management LLC
"The only pro for using QuickBooks Online is how inexpensive it is."
6 years ago
Nathan N.
Owner, N8¿s Billiards
"I switched from the desktop to online. It takes some getting used to, but they stop updating the desktop version to force you to go online and charge more money for it."
6 years ago
david j.
self employed accountant, self employed
"I run a small accountancy practice and some of my clients use QuickBooks online. As a QB Gold level ProAdvisor, I have used the online system for about 3 years. I find their system robust, their training generally excellent and their support terrible. I am actively persuading my QB clients to use other options. Over the last 6 months I have had a number of..." Read more
6 years ago
Edwin T.
Founder, Director, Product Lead, Maven Access
"null"
6 years ago
"The ease of being able to access the data from multiple locations is great, but it leaves a lot to desire. I like that the software can be accessed from anywhere. I like the dashboard with options to select what you need. Ok for tracking expenses, but difficult to pay the expenses only due on a job by job basis."
5 years ago