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QuickBooks Reviews & Testimonials

4.3 (5,940)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

  Showing 5 star reviews only  

Jennifer J. star-alt star-alt star-alt star-alt star-alt

"Overall, I have had a positive experience with Quickbooks Online. It has allowed me to keep track of my business finances with ease, and the customer support team is always there to help when I need them."

a year ago

Pedro S. star-alt star-alt star-alt star-alt star-alt

"Overall I cannot commend enough the software, and even the price won't put us off getting the extended benefits that come with this tool."

a year ago

Owen H. star-alt star-alt star-alt star-alt star-alt

Director, The Geeks Tech Limited

"Simple and effective product that is easy to use in a fast moving business enviroment, even non-accountants can use it!. The software makes complicated tasks such as consolidation, accounting and tax easy by integrating automation to complete normally complex tasks. It makes it the most easy banking software I have used to date."

a year ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Quickbooks has been around forever, and the software is a great online version of the desktop standard."

a year ago

Ali B. star-alt star-alt star-alt star-alt star-alt

CEO, ALLAUR

"We love Quickbooks!. Quickbooks makes it easy to manage the finance operations of our business! We use Quickbooks daily to track expenses, revenue and to invoice our customers! It's easy-to-use and allows us to easily collaborate with our bookkeeper!"

a year ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The overall experience of time tracking really depends on specific need and how well it fits into existing workflow. Quickbooks Online has afforded a great experience and I have had consistent billing for repetitive tasks albeit with slight modifications."

a year ago

Brittany M. star-alt star-alt star-alt star-alt star-alt

Owner, Brittany Miller Socials

"It's been good, get help with the set-up and things will be golden! QB will call you and do a video tutorial with you too which is cool, there are a lot of resources available from the company which I probably could have utalized but I just wanted it done, not to figure out how to do it myself."

a year ago

Jonathan G. star-alt star-alt star-alt star-alt star-alt

Accountant, Dynasty Technologies

"Quickbooks online is an amazing software that helped our business go to the next level in saving time and money with accounting."

a year ago

Kirk H. star-alt star-alt star-alt star-alt star-alt

Software Developer, Traxero, Inc.

"The software has grown to the point to where it can really be used by Enterprises. At one point, QBO was more of a small-business product and our larger customers would use the Desktop versions (including Pro and Enterprise). Now, that process has changed as the software has grown."

a year ago

karie l. star-alt star-alt star-alt star-alt star-alt

owner, Karington LLC

"Overall, I am happy with the product. they also have live chat now, and they can call you if you need to talk to someone. Customer service definitely is great improvement over the years. It is big for me because I refuse to work with any software company that I cannot talk to anyone (hint hint Zenefits). And most of the time they get it resolved over the cha..." Read more

2 years ago

Jose J G. star-alt star-alt star-alt star-alt star-alt

CTO, Unitytop, LLC

"Quickbooks online is our main tool and resource to have a quick snapshot of our accounting, sales, taxes, and profit/loss reports. Also, Quickbooks is our invoicing software and CRM."

2 years ago

Marie D. star-alt star-alt star-alt star-alt star-alt

founder, High Tides Consulting LLC

"QBO does what you need it to do, makes invoiceing easy and my bookkeeper knows how touse all the fancy features. This makes it easy for the platform to adapt to myb usienss and produce the data I need and is most helpful for planning and forecasting in collaboration with my CPA and bookkeeper team."

2 years ago

Eugene D. star-alt star-alt star-alt star-alt star-alt

Project Manager , Spice Science

"Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order."

2 years ago

Molly W. star-alt star-alt star-alt star-alt star-alt

President, Mountain Maids

"Overall it is an excellent product. We choose to use a CPA firm that specializes in QBO so that they could help us with set up and transfer of information. Relying on QBO customer experience can be frustrating including long wait times for someone to answer and then the person who does is searching for the answer to your problem online. Once you become pr..." Read more

2 years ago

Nischala R. star-alt star-alt star-alt star-alt star-alt

Manager-Payroll/admin, Radiant Style Group

"I am very happy in using everyday Quickbooks Online. It is easy to operate and has excellent reconcilation, automated reporting and integrated with various financial payment channels ."

2 years ago

Mohammad Ismail M. star-alt star-alt star-alt star-alt star-alt

Supply Chain Manager, Global Alliance Est

"5 Stars Excellence. 1. Quickbook is a Friendly Software and easy to understand and easy to use for daily tasking activities. 2. It Contains PROJECTS thar will help you organized your Contracts and Project undertaken, it will give you the calculation of profits and Earnings, You will determine too your looses on its projects and will help you understand how..." Read more

2 years ago

Daniel J. star-alt star-alt star-alt star-alt star-alt

Accountant, Deeagle Tax and Accounts Limited

"I love QuickBooks and this is the software of our choice for our practice. The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good."

2 years ago

Ebony D. star-alt star-alt star-alt star-alt star-alt

Lead Interpreter , Information Only LLC

"I like the payment links in general I can text them to people as soon as I invoice them I text the link as a follow up and they helps me get paid faster."

2 years ago

Christina F. star-alt star-alt star-alt star-alt star-alt

Owner , Numinous Bookkeeping

"Mostly QBO is amazing, the software does so many things that give you many different ways to look at your business. Being able to gather such deep inside into your business financials is so beneficial."

2 years ago

Kris K. star-alt star-alt star-alt star-alt star-alt

Office Manager, Georgetown Christian Church

"Quickbooks Online sets the gold standard when it comes to accounting software. The ability to track all income and expenses, and to be able to produce that data at any moment is critical to any business or organization. As a non-profit, we strive to produce a very specific budget each fiscal year. Quickbooks allows us to know at all times, how well we are..." Read more

2 years ago

Bryant B. star-alt star-alt star-alt star-alt star-alt

Business Owner/Personal Trainer, Gifted Fitness LLC

"I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned bu..." Read more

2 years ago

Troy B. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, UHG

"Payroll Management in Quickbooks Online is the best of the best. Known for its great employee management tools, Quickbooks Online makes payroll a breeze. Direct Deposit in Quickbooks Online provides you with an easy and convenient streamlined system to set up for all of your employees and new hires."

2 years ago

Misty M. star-alt star-alt star-alt star-alt star-alt

Manager, WAlls Finiancial

"Overall I'm happy with QB's online, we save a lot of time as I mentioned before on data entry. I just don't pout my really compicated clients in the software, I keep them in desktop."

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I really appreciated how easy it was to invoice my clients via the web based system and the app. Being able to see all your outgoings in one place is so good but that is nothing if you can't get your clients to pay. In particular I liked the app for on the go updates and generally how I could mark an invoice paid or with a quick click send a reminder for p..." Read more

2 years ago

David A. star-alt star-alt star-alt star-alt star-alt

CEO, Frontera Consulting Group

"Highly recommend. Great product that keeps getting better. Really easy to use, automates a number of functions, and provides a comprehensive accounting package for our small business."

2 years ago