Capterra 
G2 
1,215 reviews
4.4/5 average rating
Sherry C
Administrator in Accounting
"A lot of people use it. — What do you like best? It is available anywhere I have Internet access. — What do you dislike? QBO is more expensive than it needs to be. Once I get used to a particular feature, Intuit is likely to have an "update" that changes it. — What problems are you solving with the product? What benefits have yo..." Read more
4 years ago
Justyn T
"Great with some snags. — What do you like best? The business snapshot and the instant reports that can be generated are probably the best feature. You're able to tell at a glance how your business is doing. Sort of like taking its pulse. The reminders are helpful too, especially with payroll, and monthly and quarterly tax reporting. It also syncs..." Read more
4 years ago
Fred B
"QBO versus Desktop. — What do you like best? I can access QBO from anywhere as long as I have an internet connection. I travel for business, but am never out of touch with my accounting system. This feature makes QBO much better than the standard desktop/server option. My CPA also has direct access to my QBO account whenever he needs it. The p..." Read more
4 years ago
Fred B.
"QBO versus Desktop. — What do you like best about QuickBooks Online? I can access QBO from anywhere as long as I have an internet connection. I travel for business, but am never out of touch with my accounting system. This feature makes QBO much better than the standard desktop/server option. My CPA also has direct access to my QBO account when..." Read more
4 years ago
Administrator in Management Consulting
"Makes bookkeeping easier for small businesses. — What do you like best? Mostly easy to use, integrates with many other tools, provides the reports most businesses need for taxes and general management. — What do you dislike? Some workflows are clunky and difficult to navigate, reporting is very simple and won't meet the broader reporti..." Read more
4 years ago
Monica H
"Great Accounting Software. — What do you like best? It's user friendly pretty much and the help menu always answers any questions I might have. I can usually find my answers there. — What do you dislike? When calling, there's always a long wait. — What problems are you solving with the product? What benefits have you realized?..." Read more
4 years ago
Sven S
"Easy to use interface. — What do you like best? - web application interface - integration with third parties - automated report generation — What do you dislike? - lack of integration with other Intuit products - interface is not always intuitive — Recommendations to others considering the product: - accountants -> QBO is..." Read more
4 years ago
Minna C
"QB. — What do you like best? quick and easy reconciliation of all accounts — What do you dislike? how the integration sometimes does not work — What problems are you solving with the product? What benefits have you realized? reconciliations and knowledge for people with no finance background"
4 years ago
Saleem L
"Useful, but rigid accounting system. — What do you like best? Like how it's accessible by different members of the organisation due to the cloud sync. Makes it easy to collaborate. Also, the learning curve is short, easy to get started and running in a few hours. — What do you dislike? Well honestly, I feel like the system is a bit rig..." Read more
4 years ago
Miguel R
"QuickBooks Online is a simple-to-use program ideal for small businesses and any user skill. — What do you like best? For our inventory and personnel control, we use QuickBooks Online. At my company, I'm the only user in my department, but I also help other people set up and use the program. There are other options which is also what I use to handl..." Read more
4 years ago
Henry C
"Complete financial alignment. — What do you like best? Budgeting and financial reporting are two of QuickBooks' best features. With this tool, the organization will be able to use it to the maximum in the management of its financial operations. In addition to numerous internal controls, the platform's connection to the cloud makes it a robust data..." Read more
4 years ago
Michael B
"Quickbooks Great to Start Business Accounting. — What do you like best? Overall, the simple way to get this program loaded, hooked up to business bank accounts, and get started using quickly with minimum issues. — What do you dislike? It takes about 1-2 days to go from my bank account into QuickBooks as a transaction. — Recommend..." Read more
4 years ago
User in Banking
"Has a all the necessary features but takes time to get to learn. — What do you like best? I find it convenient that I can access it from anywhere. I also find it has almost all the functions I need, and the price is reasonable. — What do you dislike? It takes a long time to learn it. After beginning to use it, I had to google how to do..." Read more
4 years ago
Neusha S
"Good collaborative accounting tool for SMBs. — What do you like best? Ability to login from anywhere, relatively easy UI — What do you dislike? Lack of sophisticated analytics, manual intervention needed to get answers I'm looking for. — What problems are you solving with the product? What benefits have you realized? Solvi..." Read more
4 years ago
Katie N
"It's good but it has bugs and those can be frusterating. — What do you like best? It gets the job done. It's nice that you can have customers pay you directly through QBO. I like that it can work alongside other apps to push and pull content. — What do you dislike? My most significant pain point with QBO is the permissions. We create '..." Read more
4 years ago
Administrator in Financial Services
"QBO is standard, but could be better. — What do you like best? I like that it is all online now and most of the connectivity issues are gone. — What do you dislike? The customer service is shite! and they try and nickel and dime users at every turn. Not to mention the inbedded ads. — Recommendations to others considering the prod..." Read more
4 years ago
Mary R
"For purchase orders and invoice tracking. — What do you like best? It provides a comprehensive database of any information you may need, wherever you can find it, on approval status, billing history, and payment progress. — What do you dislike? Approval status and billing history can be improved. Other than that, we just visually updat..." Read more
4 years ago
Vaibhav C
"Advanced level of accounting for professionals. — What do you like best? Quickbooks Online provides the most advanced tools at an affordable price. Quickbooks also updates the tools frequently, which makes all tools relevant to current industry standards. The feature that stands out is Reports generation. Advanced Data visualization provides insig..." Read more
4 years ago
User in Law Practice
"Good for Automatic Integration of Accounts. — What do you like best? The fact that I can provide it with my account information for various accounts and it automatically downloads the relevant data saves a lot of time and hassel. — What do you dislike? It should be more user friendly and guide me along during the process, like tax prep..." Read more
4 years ago
Scott W
"The best way to manage the finances of my business online. — What do you like best? I love that QuickBooks Online is easily accessible from any device, anywhere in the world. — What do you dislike? Over the past five years being a QuickBooks Online customer and user for multiple businesses, there are four major things I dislike: 1. The..." Read more
4 years ago
Hank P
"Quickbooks - works well, but has a steep learning curve. — What do you like best? I use Quickbooks for all of the bookkeeping with my small business. I like that it is affordable and mostly easy to use. We use it for sending invoices and reconsiling payments. — What do you dislike? Quickbooks can be difficult to navigate and manage. Th..." Read more
4 years ago
Jennifer L
"If freelancing is busy, you'll like Quickbooks Online. — What do you like best? It is fast to make an invoice; it remembers your most-used expenses, and you can put in an email address and send directly. You can spy on who has viewed your invoice and quickly re-send. Easy to see monthly expenses and incomings. — What do you dislike? Ju..." Read more
4 years ago
Shashank G
"Web based accounting software. — What do you like best? Quick books online is a web based accounting software which can be used in various areas such as invoice management, accounting, expense tracking, generation of GST reports and reconciliation etc. The best thing about the software is that it is can be accessed through web browser, there is no..." Read more
4 years ago
Nirpreet s
"Most Valuable Accounting Software. — What do you like best? Best features of this is Auto Invoicing, Auto bank recs, easy to use, bulk uploading and creating entries. — What do you dislike? Everything is fine if we consider this for small business and low level corporate accounting but at some point of moment the software get lags. ..." Read more
4 years ago
"QuickBooks not quick on feet. — What do you like best? I like that it's familiar but that is it. — What do you dislike? I do not care at all for the program as it seems to never update — What problems is the product solving and how is that benefiting you? Home accounting is now going a little easier."
3 years ago