Capterra 
G2 
4,742 reviews
4.3/5 average rating
Tim F.
Manager, CMH
Lewis W.
President, Garage Door
"I have been using Quickbooks for 15 plus Years as of now i will start to shop for other ways to do my accounting the online version is not for mobile use DONT BUY IF YOU WANT TO USE IT AWAY FROM THE OFFICE"
6 years ago
Jewels M.
Business Owner, Best Door Service
"Slow, has issues with updates, you have long waiting time on the phone for customer rep and they rarely solve the problem and then another long wait for another rep!!"
6 years ago
Alex W.
Owner, Collabsion, Inc.
"Worst experience of my life trying to transition from Desktop to online. Totally chewed up my books. Old deleted transactions suddenly reappeared as live transactions, totally throwing off my books. Support was useless. Don't use their payroll service - they forget to pay your taxes sometimes leaving you to deal with nasty letters from your tax agencies."
6 years ago
Bill F.
Owner, iGuardFire Ltd
"I have been complaining about this for over 2 years now to everyone at QBO that would listen and I get blown off every time!!!! If I ran MY BUSINESS like this I wouldn't HAVR a business. Now I am having to resort to leaving bad reviews everywhere in hopes that someone will give a shit and fix this damn problem once and for all!!!!!!!"
6 years ago
Nathalie V.
Owner, Nathalie Virem Inc
"None, have never been able to even log onto my account. The manager and customer service person did not reset my password."
6 years ago
Cheryl N.
owner, DCP
"The only thing that was good was you good do it on more than one computer."
6 years ago
Szilard S.
Director, Full Spectrum
"You can find 70% off codes by changing the Deal ID on the signup page, but to be honest, even at 70% off its not good value. You waste a lot of time and effort trying to get simple things done."
6 years ago
Daniel R.
Website Copywriter, FreshBooks
"null"
6 years ago
Vanessa E.
"null"
6 years ago
Kari Q.
Owner, Business
"Terrible service & a scam. There are no pros. Can get a better program from another company with better customer service. I feel that quickbooks wants to keep charging & taking money from their customers. Very very very disappointed in the way they run their company."
6 years ago
Austin B.
operations director, evolutionary leadership
"I have to use quickbooks because it is what accountants and bookkeepers prefer but I hate giving money to a company that refuses to take any responsibility for the quality of their product."
6 years ago
Chris N.
"null"
6 years ago
Michelle R.
Owner, Blinds All Around
"I've lost so much money because QB Online won't calculate tax properly. QB online support just keeps "escalating" the issue, but never gets back to me or fixes anything. And they don't care at all about the fact that I'm losing money in my business every day, by not collecting the proper amount of sales tax."
6 years ago
Jarred S.
Accountant
"Quickbooks Online gives someone remote access to their financial information. So, if someone constantly needs financial information everywhere they go, it may be good for them."
6 years ago
Barbara M.
Owner, New Approach Bookkeeping
"If you would update to resemble desktop I would be a fan. Processing payroll for payments and filing reports and that is about it. There are too many issues to list for online."
6 years ago
Jess S.
N/A, Financial Services
"If you are a very small start up business running very basic accounts this will tick the boxes. If you are looking for a payroll solution, AVOID! Save your time, energy and the hassle and just go with Sage One."
6 years ago
Robert B.
President & CEO, MedTech Enginuity Corp.
"The company takes its customers for granted since they are so large. Cloud based system and many features for clients"
6 years ago
Edward Theodore T.
Business Owner, Kelleys Island General Store
"null"
6 years ago
Sandeep H.
Head of Growth, Nanolocal Technologies Private Limited
"Each country has it own accounting/billing stuff. Quickbooks may be great for US customers but has not put efforts to understand other markets"
7 years ago
Andrew T.
"null"
7 years ago
Robert D.
Entrepreneur, Immense Imagery
"Very few compared with the competition, This is so hard to write because I simply don't have any. Oh, my accountant can log in from home..."
7 years ago
Howard S.
Finance Director, HS Insights
"Anyone considering Quickbooks, please I urge you to take a quick look at 'Xero'. Xero is friendly, consistent, clear, and is a far quicker system to use. For example: changing the treatment of 3 invoices in Xero takes about 6 clicks and 20 seconds. In Quickbooks, it's about 20 clicks and takes literally 5 minutes. Horrible system, and Quickbooks should spend..." Read more
7 years ago
Verified Reviewer
"- Syncing ability with online sales channels. - Ability to access online rather than our desktop version"
7 years ago
Jhon R.
"null"
7 years ago
"Very, very bad. QB Online had great potential as they continue to port over features from desktop to QBO. This potential is destroyed by their database integrity issues."
6 years ago