Capterra 
G2 
4,742 reviews
4.3/5 average rating
Kyla K.
owner/vet, OKAW VETERINARY CLINIC
mike c.
owner, MBFI
"I could not access my account and could not report trouble because I could not access my account. The basic functions are good, but the product, to me, is not as reliable as I would like. Now they are removing support of the desktop client that allowed me to work when there were issues. Also. I don't like that my data is gone once I stop paying the monthly..." Read more
3 years ago
Randy H.
Owner, Huizenga & Co
"A pleasant program but not at all as robust as the desktop version; more difficult to adopt for long time desktop users; payroll not easy to implement"
3 years ago
Verified Reviewer
"1. Easy to use and set up. 2. Cloud-based - faster than QuickBooks Desktop. 3. Easy to migrate data from QuickBooks Desktop to QuickBooks Online"
3 years ago
Anthony T.
Director , BGI
"Not very good. Stopped using it after one month. Merging bills, payroll, etc in one place is very convenient. Free trial get people the opportunity to see if it is a fit for them."
3 years ago
Jenah H.
Manager, River Region Psychiatry
"At the time I used this product, I thought it would be an "industry leader" in cloud based programs because QuickBooks desktop was phenomenal. However, the company did not take time to work through all angles and pushed it out too quickly."
3 years ago
Judah K.
Owner, Fireside Bookkeeping
"I personally would never recommend QBO based on how they run their company, the support they offer, and the constant software issues"
3 years ago
Kristy S.
Trust, Ibotta
"Quick books on line is a requirement for keeping track of your expenses. I love that this product can be accessed anywhere. If I forget do do something, I can do this on the road or in a hotel room."
4 years ago
Benedict L.
CEO & Chief Psychologist, iGROW
"It is easy to use and intuitive user interface. I have to say that since 2009, there have been great improvements to the interface, and bank integrations are now available."
4 years ago
susan w.
owner, Walker Bookstore (Mark My Words LLC)
"We had a lot of trouble switching over because it doesn't function the same as the boxed version. It was hard to switch to everything looking and feeling different. The price has been a hard sell but I have a hard time switching. I do like all the connectivity and minute to minute data."
4 years ago
Michael M.
Owner sole proprietor , Magness Piano Services
"The only benefit I have received is having the sales tax numbers from the up to 8 County area I serve. I need the sales tax for each county and the state total minus the counties. I don't feel that is worth $420+ a year. My other "bookkeeping" is done by the bank, I have a business account, I deposit business receipts in that account and pay my vendors from..." Read more
4 years ago
Jessica K.
business owner , KJS MOTORS
"I like that it was a great idea, had the main features needed"
4 years ago
Curtis L.
IT Specialist, Biola University
"Overall it was great and I think the best thing about this is their robust customer support to help with any issues you may have."
4 years ago
Felice G.
Office Manager, WhiteSpace Architects, Inc.
"Quickbooks Online is a product that could be so much better with some tweaks. Also, with the fact that the price increased significantly this year, I would have thought that this would have brought some updates to the program."
4 years ago
Jason L.
Teacher, Green Street Academy
"I liked that I was able to track all my finances with this software."
4 years ago
Nick F.
Manager , Fitz Fish Ponds
"Easy to use and easy to get people to pay you"
4 years ago
Caleigh N.
Sales Planner, NBC Sports
"I love how easy and cheap it is. I used to work at a payroll company and this is by far the best bang for your buck to pay employees."
4 years ago
Jennifer G.
Owner, The Ruff Road Pet Accessories
"After a year or so I tried again to make the program work for me. I called customer service and asked for help. They told me I needed to get an update and I would need to pay again"
4 years ago
John S.
Director, Visiting Angels of Midwest Ohio
"It was a hassle to set up and did not out perform the desktop version I already had. It was nice to access from my phone and on the road. It could have been a good resource for my accountant to login more easily."
4 years ago
Betty S.
QuickBooks ProAdvisor, Betty Scott QuickBooks Consulting
"If Projects is not necessary, works pretty well. Payroll is also good if not using TSheets since there seems to be an interface issue."
4 years ago
Ronan G.
Project Manager, New Canaan Flooring
"My overall experience with QuickBooks Online was ok but as of today, I would not primarily choose this product for my business."
4 years ago
Verified Reviewer
"My overall experience has been neutral as I prefer a simpler method of tracking and invoicing with less features. The most important features I like most about this software include the invoicing and expense tracking."
4 years ago
Mary W.
Logistics Manager, Critical Power Group
"I find Quick Books on line fairly easy to navigate. Quick Books on Line offers a large variety of job tracking options. If you are looking for a software that tracks accounts payable and receivables with job costing - then Quick Books on Line if for you"
4 years ago
Verified Reviewer
"In our environment we need nightly customized reports that pull from QuickBooks. QuickBooks reports don't natively meet our needs. We have to use a third party product to pull the data out of QuickBooks and to create the reports. If you need reports you will want to talk to QuickBooks before purchasing to make sure that their basic reports will meet your..." Read more
4 years ago
Dan M.
CEO, Benchmarq
"Furthermore, their support is not the best to navigate either. The chat support window did not work in Chrome, so I'd have to log in with another browser. If/when I would speak with someone on the phone, I would inevitably be handed off to someone else for that "area" of functionality. I once was sent to three people before being sent back to the original pe..." Read more
4 years ago
"Overall, I am underwhelmed. I even took lessons and watched videos and had an accountant tutor me. I just don't find it very easy to work with for my needs."
3 years ago